Standard Room, 2 Queen Beds, Non Smoking
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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1907 11th Av, Regina, SK

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 1001 reviews" "
Rating 8 - Good. 413 out of 1001 reviews" "
Rating 6 - Okay. 128 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Weixuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very quiet room, clean and everything worked.
Stayed 1 night in Apr 2024

2/10 Terrible

Nickolas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS. No Quality in this place. Came in at 1am after a long travel day, checked into room 205 and placed luggage beside bed and sat down for 10 minutes. Within that time we had several bed bugs crawl onto us and our luggage. Immediately called the front desk and checked out. All the support they gave was a refund, we had to throw away all our belongings to ensure we did not bring these things home. A mananger was supposed to get ahold of us and nobody has been answering calls or trying to make things better
Stayed 1 night in Apr 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Shady area. Vehicle was tampered with
Stayed 1 night in Apr 2024

10/10 Excellent

daryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly , and helpful staff. Quiet clientele so stay was enjoyable. Comfortable room temperature
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Liked: Staff & service
The surrounding area is not safe. A lot of homelessness. However the staff is excellent. I wish the room was a bit more on the cleaner side and more up to date. Please take out carpet. We also booked for the breakfast and then found out days before there would be none. Staff gave us free parking because of that. But really shouldn’t pay for parking anyways cause it’s not safe.
Stayed 2 nights in Mar 2024
Response from Michelle on 6 Apr 2024
Thank you for your review! We appreciate the kind words about our staff. For your next stay with us, we will have a lovely cafe in the hotel. Have a wonderful day!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michelle on 22 Mar 2024
Thank you! We appreciate your review.

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
quiet
Stayed 1 night in Feb 2024
Response from Michelle on 22 Mar 2024
Thank you for your review!

4/10 Poor

Denise

Stayed 3 nights in Mar 2024

8/10 Good

Carol

Stayed 1 night in Feb 2024
Response from Michelle on 22 Mar 2024
Thank you for your review!

8/10 Good

Casey

Business traveller
I requested a cot for my clients room a couple weeks before the reservation and they didn’t have one for them when we arrived. My room didn’t have coffee cups so I couldn’t make myself a tea. I used a water cup but the clear cups wouldn’t work with the machine until I stuffed things under the cup to block the sensor. There is also two shampoos in the shower instead of one shampoo and one conditioner
Stayed 1 night in Feb 2024
Response from guest services on 3 Mar 2024
Thank you for your review

10/10 Excellent

Maggi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good continental breakfast.
Stayed 1 night in Feb 2024
Response from guest services on 3 Mar 2024
Thank you for your review

2/10 Terrible

KIM

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be greeted by drunk homeless people wandering around with their pants down , DO NOT stay here. We didnt check in and they wouldnt refund due to policy. DO NOT use expedia! I booked a 3 star hotel with good reviews. Clicked the confirmation link, and the reviews were terrible . Confronted expedia, and they removed that link and refused to refund.

6/10 Okay

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel was just okay, the room was clean. It’s very old with minimal accommodations. The surrounding area and location didn’t feel super safe. We ended up moving for the last two nights of our stay. Staff was friendly, just pretty old.
Stayed 5 nights in Feb 2024
Response from Michelle on 21 Feb 2024
Hi Emily, Thank you for your review. I was a bit disappointed when you left early but am very glad you got to spend more time with you family!

8/10 Good

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Loved the staff, but the area felt pretty sketchy and the room needed some repair. That said, the price was very good for the suite we got.
Stayed 2 nights in Feb 2024
Response from Michelle on 21 Feb 2024
Thank you for your kind words! We appreciate the feedback. Being in a downtown location in any city has its share of sketchiness but we do our best to keep our guests safe and smiling!

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting old smelling place!
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
It is unfortunate when guests resort to being petty instead of acting like an adult and discussing their concerns with the staff. We wish you all the best in your future travels.

4/10 Poor

hemansu

Business traveller
Disliked: Cleanliness, property conditions & facilities
Won't be going to this location ever again
Stayed 1 night in Feb 2024
Response from Michelle on 18 Feb 2024
It is unfortunate that you feel that your stay was less than exceptional with us. Please call the hotel directly and let me know what we could have done differently to make your stay better! Our guests are very important to us

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Cornwall shopping centre, other shopping malls are around 5km/10km away. Excellent Chinese and Indian restaurants just around the corner, the best I’ve tasted whilst living In canada
Stayed 2 nights in Feb 2024
Response from Michelle on 19 Feb 2024
Thank you for your review! I will pass on the comments to our neighbors about the food, they will really appreciate it. We look forward to seeing you again!

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Michelle on 18 Feb 2024
Thank you for your review

8/10 Good

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
The food was ok. the room was small for my family.
Stayed 1 night in Feb 2024
Response from Michelle on 12 Feb 2024
Good morning Joan!Thank you for your feedback. Next time you book with us, give us a call and we can help out with room size. We have a room that is more spacious and would have accommodated your family very well. It has 2 bathrooms! We look forward to having you with us again. Have a wonderful week.

10/10 Excellent

Shalon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and our needs were met over and above.
Stayed 3 nights in Feb 2024
Response from Michelle on 5 Feb 2024
Thank you for your kind words! We look forward to seeing you again on your next trip to Regina. It was our pleasure having you here!

10/10 Excellent

Rimone

Liked: Cleanliness, staff & service
They let me check in early that was really nice
Stayed 1 night in Feb 2024
Response from Michelle on 5 Feb 2024
Thank you for your review. We do our absolute best to help you out. Early check in is typically reserved for our members so next time you stay with us, enrolling would be beneficial!

2/10 Terrible

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Dont book if you only have a debit/visa , booked with mine through expedia, went to check in and they couldnt let me stay because i dont have a credit card, and lost my booking money cause of it, so be careful and read the fine print! not the staffs fault at all! But pretty inconvenient
Stayed 1 night in Jan 2024
Response from Michelle on 5 Feb 2024
Thank you for the feedback. Most hotels now do require a valid credit card for check in. Payment can be anything at check out time.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on 5 Feb 2024
Thank you for your review

8/10 Good

Ashok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient and good place to stay
Conviniently located in downtown and few restaurant options for lunch / dinner. The hotel also has hot breakfast in the mornings. The only thing missing was bottled water and on an extremely cold night, there was no way to get it from anywhere. The front desk helped out with water from the cafe.
Stayed 1 night in Jan 2024
Response from Michelle on 5 Feb 2024
Thank you for your feedback! We are glad you enjoyed your stay with us. Hopefully next time you come it is not so cold and you can enjoy the outdoors!

8/10 Good

Jeanette

Stayed 1 night in Jan 2024
Response from Michelle on 4 Jan 2024
Thank you for your review

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle on 4 Jan 2024
Thank you for your feedback

2/10 Terrible

jenna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michelle on 4 Jan 2024
Thank you for your review

2/10 Terrible

Merv

Stayed 1 night in Dec 2023
Response from Michelle on 4 Jan 2024
Thank you for your feedback.

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say. Horrible experience.
Stayed 1 night in Dec 2023
Response from Guest services on 28 Dec 2023
I am sorry you felt your experience with us was horrible. I looked at the stay information and you did not check in to the hotel. We have credit card policies as most hotels in Regina do.

4/10 Poor

alshain

Stayed 1 night in Dec 2023
Response from Ravi P. on 16 Dec 2023
Thank you for your feedback!

4/10 Poor

Gerald

Travelled with family
Disliked: Staff & service, amenities
There are better options downtown.
Response from Michelle on 5 Feb 2024
Thank you for your feedback.

10/10 Excellent

KEITH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to hospital nice breakfast. Convenient location
Stayed 2 nights in Dec 2023
Response from Ravi P. on 16 Dec 2023
Thank you for your feedback!

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ravi P. on 16 Dec 2023
Thank you for your feedback!

2/10 Terrible

Jamie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in and the room we were assigned to was not cleaned from the last guests. The bed was not made and there was a half empty cup of wine on the counter. Very unimpressed. The hotel was very run down and old looking. Would never stay here again.
Stayed 1 night in Dec 2023
Response from Ravi P. on 16 Dec 2023
Thank you for your feedback, sorry our 100 year old heritage building was too old for you.

6/10 Okay

Jeremy

Business traveller, Travelled with pets
Stayed 2 nights in Dec 2023
Response from Michelle on 8 Dec 2023
Thank you for your review!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle on 8 Dec 2023
Thank you for your review!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Michelle on 8 Dec 2023
Thank you for your review!

10/10 Excellent

Jagjit

Stayed 1 night in Nov 2023
Response from Michelle on 28 Dec 2023
Thank you for your feedback

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Michelle on 4 Dec 2023
Thank you for your review!

8/10 Good

Tara

Stayed 1 night in Nov 2023
Response from Michelle on 27 Nov 2023
Thank you for your review!

6/10 Okay

Rob

Stayed 3 nights in Nov 2023
Response from Michelle on 20 Nov 2023
Thank you for your review.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, large spacious room.
Stayed 1 night in Nov 2023
Response from Michelle on 13 Nov 2023
Thank you for your feedback! We apprecitate the review and your kind words about the staff.

8/10 Good

Linda

Stayed 3 nights in Nov 2023
Response from Michelle on 4 Dec 2023
Thank you for your review!

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location but limited parking.
Stayed 1 night in Nov 2023
Response from Michelle on 7 Nov 2023
Thank you for your review! We appreciate the feedback.

8/10 Good

Cynthia

Stayed 1 night in Oct 2023
Response from Michelle on 22 Nov 2023
Thank you for taking the time to give us a review. We all appreciate it!

8/10 Good

chizy

Liked: Cleanliness, staff & service
Very convenient and accessible by public transportation
Stayed 1 night in Oct 2023
Response from Michelle on 31 Oct 2023
Thank you for your review!

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was not helpfull.
Stayed 1 night in Oct 2023
Response from Michelle on 3 Nov 2023
Good morning Gerald, I am sorry that you felt that way. We do have policies that all our guests and staff have to follow. You can call the hotel at anytime to discuss the policies if you would like.

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Oct 2023
Response from Michelle on 23 Oct 2023
Thank you for your review! We appreciate the feedback and look forward to your next stay with us!

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good location
Stayed 1 night in Oct 2023
Response from Michelle on 21 Oct 2023
Thank you for your review!