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Reviews of Hampton Inn & Suites by Hilton Regina East Gate

2.5 out of 5
Hampton Inn & Suites by Hilton Regina East Gate
3830 East Gate Drive, Regina, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashraf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Located near shopping and dinning areas and plenty of parking spaces.
Stayed 2 nights in May 2024

8/10 Good

Nancy, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t always cleaned, breakfast was cold, poor maintenance loose faucets sink and shower, water travelled under the door onto the floor.
Stayed 10 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and safe area nice big room
Stayed 4 nights in Mar 2024

10/10 Excellent

Bryan

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - close to dining and shopping options. Lots of free parking. Great hot breakfast.
Stayed 2 nights in Feb 2024

8/10 Good

Laurel

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Mediocre at Best
This hotel could use with a makeover. The carpet in the hallways is lifting in the middle and could pose a tripping hazard. There was luke warm water at best, for my morning shower, not enough hot water to service the demands of early morning business people.
Stayed 1 night in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Dec 2023

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just off the highway but close to lots of amenities. Interior of property bright and spacious. Excellent and accessible parking to entrance.
Stayed 1 night in Jan 2024

4/10 Poor

Becky

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Choose a different hotel
Front desk said my room number out loud while I strange man stood behind me (I was with 3 female children). So the hotel didn’t adhere to my privacy. No cribs/playpens like other Hampton Hotels, small selection of tea (but the honey was locked up in the kitchen), breakfast was limited and burnt. I wasn’t the only customer who was searching for breakfast items (stir sticks weren’t near coffee/ tea, cereal spoons on the other side). I called front desk a couple times to ask a question and no one would answer. I went to the front twice and NO ONE WAS THERE!
Stayed 1 night in Jan 2024

4/10 Poor

Eli

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelly room, pool under construction, wifi didn't work.
Stayed 1 night in Dec 2023

6/10 Okay

Duane

Stayed 1 night in Dec 2023

10/10 Excellent

Shamblid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Mussye

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Carrie

Stayed 1 night in Dec 2023

10/10 Excellent

Tanner

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Tracy

Stayed 1 night in Nov 2023

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was disappointing to find out after we’d checked into our room at Hampton, went for supper and returned, then to ask the clerk were the pool was only to be told it wasn’t in working order. It didn’t say that on Hotels.com. We chose this hotel because it said it had a pool. Very disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Stayed 1 night in Nov 2023

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good he wheelchair and sit to stand lift. Bed a little high to transfer into. Need has railing around bottom. Cannot get lift under bed. Set up straddling corner. It worked but not great
Stayed 1 night in Oct 2023

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when on business in Regina. Close to shopping and dining options, great hot breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Oct 2023

6/10 Okay

Mary

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was friendly, check-in was easy. The hotel was very run down, needs to be updated.
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

8/10 Good

Diana

Stayed 1 night in Aug 2023

6/10 Okay

TIM

Breakfast was not as good as other Hampton Suites hotels we have stayed at. Room air conditioner was noisy and didn’t blow much air, thermostat had no display.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Dave

Liked: Staff & service, property conditions & facilities
The room smelled. Used the pine air freshner from my car. Matresss needed to be flipped. Air conditioner fan was rattling. Bathroon fawcett was lose. One shower door didn’t open. Room door didn’t shut properly.
Stayed 2 nights in Sep 2023

6/10 Okay

Ilona

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
This stay was below average for the establishment. The breakfast was disappointing, a subpar excuse for a meal. One of our towels had a dark curly hair rolled into it, and the elevators were sketchy at best. I've stayed at this hotel a few times before, but quality significantly faltered this time, so can't say I'll be going back.
Stayed 2 nights in Sep 2023

8/10 Good

lorri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate. Close to shopping and restaurants. A few small things but elevator entrance and hallway in need of cleaning and maintenance. Hall carpet was poorly installed and not appealing to look at. No iron board or hair dryer in room. However no problem to get from front desk but inconvenient. Over all would stay again.
Stayed 1 night in Sep 2023

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Floyd

Stayed 1 night in Sep 2023

6/10 Okay

Bryan

Business traveller
Disliked: Amenities
Beds and pillows are terrible. Carpet in hallways is dangerous because it is bunching up
Stayed 3 nights in Aug 2023

6/10 Okay

Ron

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Badly worn carpets, rust in shower, marginal breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

Becky

Disliked: Cleanliness, property conditions & facilities
This hotel needs some love and attention. Carpets are in poor shape and could be a trip hazard. It is not the cleanest hotel either.
Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

tracey

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing
Our stay was disappointing, the pool was under construction and it’s been under construction for some time is the way we understand it. That info should be shared on the hotels.com site. In addition the breakfast offering was limited- waffle maker broken and the hot food items were not very appetizing. The facility itself is seeing a need for an update. Carpeting is worn in the corridors. For the price of this stay we will not return .
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Stayed 1 night in Aug 2023

6/10 Okay

Gordon H

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the hotel is a convenient location and staff were pleasant, the overall appearance and condition of the hotel is best described as tired. Carpeting is well worn and stretched in the hallways, appliances for breakfast were not working and the ice machine was out of service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023