Check in and out; staff at the front desk very helpful and nice. Room is OK but for 4 star hotel i expected more. Maybe 4 stars in Italy are different then other places in EU, but OK. What drove me to make low rating was breakfast service in the time of "Covid". I felt that as non-Italian I have been treated differently - "locals" were not wearing the face masks in the breakfast area and hotel almost at any time. I have been wearing it all the times and suddenly, when I have forgotten to put it on my face, lady immediately pointed out to me in 5 seconds that i need to wear it, even though she and anyone else have not been wearing it... Besides that, they have put down the shutters (blinds) covering our view on the sea 3minutes after we chose the place to sit :). Bizarre observation and behavior. I hope your staff will not do it to anyone else as I believe hotel gets its money from tourism, no? :)