Top Hotels Near Regal Bricktown Charleston in New York from AU$111

"Comfortable "

"The lobby smelled like cat urine as well as the main stairs The gentleman at the front desk didn’t disclose that the TV was out in the whole building they illegally charge you tax on your deposit and the taxes are not refunded I was placed on the second floor when my wife was visibly unable to walk stairs because she was on crutches when I asked for the accommodation I was refused the room was dirty with pet hair everywhere it was so bad that we did not even complete our stay even after being refused a refund . We stayed one night out of the four and left in the morning and will not be coming back to this establishment The problem is the owner and management and front desk housekeepers are nice but they are very limited in the ability to provide services because of management "

"Exelent healthy options for breakfasr "

"Good overall. Only issue was that there were left over used items in the refrigerator from the previous guest."

"Clean room"

"Outlets were broke, could not charge my cellphone."

"There was issues with this booking as there was not adequate heating in the unit as the temperatures outside was 45 degrees and the booking unit had a locked thermostat that only read 55 degrees. I asked numerous times if the heat could be adjusted to accommodate and was not accommodate instead I was told that a refund would be issued immediately as the agent told me that the heat was broken and that my family could not stay this forcing us to scramble and try to find another place to stay. I have requested several updates regarding this refund that never took place. I would not recommend booking with this agent. Total inconvenience and now legal action will take place. "

"Clean room ..nice amenities."

"Yes, the house is old, as stated in the description. But it's not just old, it's falling apart! Not only is it old, it's infested with cockroaches! We opened the refrigerator, and tons of them came out. Everytime we lifted the toilet seat, they came crawling out."