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"The staff throughout were courteous and helpful. Our room was quiet, clean, comfortable and well heated on a cold day. The breakfast buffet was plentiful - great choice of cold and hot dishes. Hotel is in a great location on the outskirts of Norwich and with free parking, we caught local taxi to get around. Didn’t use the pool this time though it was good several years ago. Will definitely return again"

"Comfy beds, breakfast was good, quiet sleep - no noise from outside or inside hotel - would stay again"

"The reception staff are always incredibly welcoming and friendly. The apartment is spotlessly clean with a large well equipped kitchen and everything I could need."

"Room was nice but I found the bed was too hard so didn’t have a great nights sleep. "

"The area around the hotel car park is a little scruffy but don't let it put you off. The welcome from Reception was warm and it was nice to be shown to my room. The room was well appointed but, once again, lacked attention to detail! One of the light bulbs over the mirror wasn't working and, initially, I couldn't get the tv to work. I then discovered that the aerial had been unplugged! The bed was one of the most comfortable I've experienced in a hotel and the bathroom, whilst small, was nicely appointed. The restaurant overlooks the moorings which was a pleasant view both for dinner and breakfast. The food was pleasant although quite expensive: the service was very good. Breakfast was a delight albeit a little slow. Would I stay again in the future: absolutely!"

"Second visit in just over a month. With the Christmas parties in full swing the hotel still delivers. Great staff and god good as before. Room was clean and well appointed. Good value for money even at this time of year"

"All of the staff were fabulous! "

"Staff very helpful and friendly "

"Staff friendly as always , lovely hotel in a lively town . The walk along the prom is always enjoyable - nice scenery and plenty of fresh air. Always look forward to our 4 - 5 weeks at the Cliff each year "