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"Evert i wished for"

"Our stay was memorable from the room location to dining. "

"My husband and I stayed Casa Cook El Gouna to celebrate our anniversary. This was our first holiday without our kids and honestly had an incredible experience! The decor at Casa Cook is beautiful. You can tell every aspect’s been well thought about! The room was wonderful, clean, and perfect to celebrate our anniversary. High quality rooms and high quality service. The staff here were incredibly helpful and honestly one of the best we’ve ever had the privileged to come across. Special mentions to Gamil and Hussen who were incredible. They were so kind, friendly and extremely helpful. Thank you again for an amazing trip! You made us fall in love with El Gouna ♥️"

"Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city. "

"I recommend this hotel very much. Very friendly staff. Very clean rooms and a lots of technology in the rooms. The bar tender at the swimming pool (Bassem ) was very nice. And the life guards were very awesome ( Khalil) was very helpful and very friendly."

"El Gouna i samotný hotel jsou krásná místa. Personál v hotelu pracuje na pohodě dovolené a služby stále vylepšuje. Výborná kuchyně, kdy si své oblíbené najde každý. Mohu jen doporučit. "