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"Friendly staff!"

"Next day after checking the hole 12 floor smelled like Marijuana which the smell ended up in my room, after a day the marijuana smell was in the lobby. Had breakfast on day two, took little over two hours to get my breakfast. After checking out the staff was friendly, I noticed driving back to the airport my clothes smelled like marijuana, which is not professional in a business setting where you meet clients, and they smell the odor."

"Excellent stay. Staff were fantastic. Rooms recently renovated and clean. Highly recommend it."

"This was not a good experience. We decided to stay at a “nice” hotel rather than the Hyatt Place or Hampton Inn, like we usually do. There was nothing special about this hotel. It was centrally located and clean. But…..the hotel parking was $45, there was no fridge in the room, nothing to set the place apart from the competition. Here’s the kicker though: there was the loudest screaming I’ve ever heard in a hotel in my life from 11pm to 1am. Several people on our floor called the front desk and they sent “security” up to try to quiet it down to no avail. Our sleep and stay was terrible…..but there was no offer to refund part of our rate or make it right in some way. I’m not one to leave bad reviews but this was a really bad experience. I wish I had my money back. "

"The hotel was quiet, upscale and located in the middle of all the places we needed to be."

"Everything was good except heated pool. It was not heated at all. It was one of main reasons we picked the hotel because we had our granddaughter with us."

"With the happy hour and the breakfast, not to mention the size of the room, you’re really getting a great deal. And nothing beats the river view the skyline of Cincinnati."

"We left out at 8 am and the cleaning staff did not come to clean the room until 3 pm. There was only 2 wash cloths. I had to call for more. There was no blanket in the room when I called to get one it took them 1 hour to bring it. It was like pulling teeth to get things that should have been i.e. paper cups."

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