Hotels with Pool & Resorts in Raymond from AU$104

"When I booked my stay I was under the impression that there was breakfast and there wasn't which wasn't ideal for traveling with kids and when I asked for a wash cloth the person didn't know what a wash cloth was and just gave me a towel and he was upset that I took his time from his phone. Then my son got sick and I needed new sheets when I asked for a fresh sheet I was told I had to wait for the morning which ment I had to sleep on a bed with no sheets. I have stayed in many other places and this place was one of the worst places I've ever been to the only thing I enjoyed was the location "

"The hotel was clean and in a great spot. The staff was helpful. I was disappointed in some of the tech. You are asked to text to retrieve your car. Our car was “not recognized by the system”. We also were unable to cast to the TV in our room with a streaming app. The service kept on recognizing an adjacent room. We called the helpline but they could not resolve the issue. "

"Staff was amazing"

"Everything about our stay, the room, the view, the food, the staff was perfect!"

"Yes"

"Checked in with the patient front desk staff (patient=f..ng slow), headed to room and looked fairly clean until I put down the toilet seat and there was definitely urine on it, so I headed to swap rooms at the front desk. New room right next to the other dirty one and the bathroom again; had hair all over it... Before I went up I had told the front desk guy that the new room was next to the old one and that the same person probably cleaned it, and it would be more likely to have the same issues and it sure did.....I was up since 3am and drove 6 1/2 hours that day, I was checking in at 10pm, so yeah I was pissed. Shame!!! the last few times have been a let down, time to find a new place, there's more to tell but why bother...how difficult is a clean bed and a clean bathroom for f$%# sake.....ever heard of quality control!!"

"Dirty pillows"

"Breakfast is great! Love the omelet station. Always loved staying here, but you really upset us with having to pay for parking. It’s not like you are in a tight city spot where you don’t have plenty of your own parking lot property. The excuse of people potentially parking there long term due to the airport being next door is lame as well. Just give your own guests a daily parking pass with their daily stay at your hotel, and that would suffice. We were told also that the hotel likes the revenue too. That’s blatantly telling everyone that it’s just another way to make you more money. WTH! If you want to make more money, raise your rates, and don’t hide behind a parking fee to do it. Bad business choice right there, leaving a bad taste in your customers mouths. It’s still a great spot, with all the great things we love from before, but just raise your rates and do away with the parking fee. Much more honest way to make money. "

"Nice location, clean rooms "