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"Not fully staffed during open hours"

"Spotless room, absolutely wonderful staff, helpful kind, fabulous food. The best location in Schwäbisch Hall"

"Very awesome and fun rooms. Near by parking was nice as well. "

"I went for a higher level of room and it was fantastic 101 Very modern and to a high standard. Ac worked really well. The food was very good here and the bar staff amazing!! Ive stayed in Germany many times and this is the best hotel ive been too. The bar area and restaurant are dated, i assume how modern my room is, the hotel is having a revamp."

"Very nice hotel - Nice location "

"We had check-in issues and sat waiting for 30 minutes in the sun, locked out. Online check in did not work. We had to email them once and call twice to finally get our keys. There is no A/C in the rooms and it is on a noisy street. The front of the hotel was covered in giant spiders and mosquitoes attacked me all night. Not my best stay of late. Won’t be back…"

"Didn’t like the check-in process with no staff and available and having to use WhatsApp to communicate. Upon check-in our air conditioning unit was not working during a heat wave. We were told to wait it out. We waited eight hours and it never kicked in. We were offered another room, but it would only be available for a portion of our stay. After several hours we decided to call Expedia to book another hotel. Expedia called the owner of Toploft. The room he previously offered was now available for the duration of our entire trip plus it had functioning AC. At 11 PM we had to pack up our belongings and move across the street to another unit. Extremely inconvenient. If you’re a tourist, this isn’t the property for you because the area is a far distance from main tourist locations. "

"Fantastic restaurant. Quiet area. Helpful staff"