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Reviews of Sinae Phuket

5 out of 5
Sinae Phuket
888 Moo 1, Koh Siray,, Ratsada, Mueang Phuket, Ratsada, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kumiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 different rooms while our 3 days stay, and both rooms are very beautiful. You can order everything (buggy, food, etc) through the app. Staffs are very friendly.
Stayed 2 nights in Mar 2024
Response from Pongsakorn Supasa Asst. Sinae Experience Manager on 19 Mar 2024
Dear our Value Guest;Thank you for your recent stay and thank you so much for taking the time to share your feedback. We are thrilled to hear about your recent stay at Sinae Phuket and that you had a fantastic experience with us and we can't wait to have the pleasure of welcoming you back.Best regards,

10/10 Excellent

Casey Harris and Gurpreet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful complex, a great place to escape the hustle and bustle of Phuket. Has incredible views of the bay. Loved our room and the view was amazing..! We dinned at both the “hill top” and the restaurant and couldn’t fault either. Room was cleaned every day and mini bar and snacks replenished daily. Hotel staff are very friendly and are happy to help with any type of service requested. Although it is far from most of the tourist attractions, there is a tour service at the hotel. I would return a thousand times. We wished we had of stayed longer.
Stayed 6 nights in Feb 2024
Response from Pongsakorn Supasa Asst. Sinae Experience Manager on 19 Mar 2024
Dear, Casey Harris and Gurpreet.Greeting from Sinae Phuket Luxury Hotel. Thank you for your recent stay and thank you so much for taking the time to share your feedback. We are thrilled to hear about your recent stay at Sinae Phuket and that you had a fantastic experience with us and we can't wait to have the pleasure of welcoming you back.

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Some rooms have limited views but the private pool is great. The food is not good.
Stayed 4 nights in Feb 2024
Response from Pongsakorn Supasa Asst. Sinae Experience Manager on 19 Mar 2024
Dear, TomThank you for taking the time to share your experience. We are sorry to hear that your recent visit was not up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and looked after very well.
Stayed 1 night in Jan 2024
Response from Pongsakorn Supasa Asst. Sinae Experience Manager on 19 Mar 2024
Dear, Philippa, Greeting from Sinae Phuket Luxury Hotel. Thank you for your recent stay and thank you so much for taking the time to share your feedback.

8/10 Good

Paquita

Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great stay. The property is gorgeous. The views from the high top are amazing. The staff is so friendly and make you feel so welcomed. I have zero complaints. I loved it!
Stayed 3 nights in Oct 2023
Response from Chuthamas on 23 Oct 2023
Dear Jade,Greeting from Sinae Phuket Luxury Hotel. Thank you for your best review.Look forward to welcome you back in Sinae Phuket.Best regards,Reservation

10/10 Excellent

Nitsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Woody on 16 Mar 2022
Dear Nitsan, Thank you for the top score 10/10 rated which is most appreciated. Best regards, Wutti Santisaksakul

10/10 Excellent

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities
冷氣有時候不會涼，但有馬上幫我們換房間，
Stayed 4 nights in Apr 2024

10/10 Excellent

sehee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
푸켓 최고의 숙소 너무 좋았습니다.
숙소가 매우 가파르긴 했으나 어딜가든 버기로 태워주셔서 편했고 숙소도 너무 예쁘고 좋았어요! 직원분들도 너무 친절하고 푸켓에 또 가게된다면 또 예약할 의향이 있습니다! 레스토랑에 benz직원 및 다른 직원들도 너무 친절했어요!
Stayed 3 nights in Dec 2023
Response from Pongsakorn Supasa Asst. Sinae Experience Manager on 19 Mar 2024
Thank you for the top score 10/10 rated which is most appreciated. we hope to welcome you again.

10/10 Excellent

Wing Kei Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Chuthamas on 23 Oct 2023
Dear Michelle,Greeting from Sinae Phuket Luxury Hotel. Should you have any further require please feel free to contact me.Best regards,Reservation