Ras um Sid Tours and Activities

We stayed at Pyramisa for a week. We had two children along with our 80 year old grandmother. Upon arrival we were placed in a room at the end of the hotel near the beach. However, there were no lifts and 1000’s of stairs. It took us 15 minutes to get to reception/pool area. We had to change rooms which took hours and hours. Even then, the rooms were not so close to the reception. They also had to downgrade the room to get us closer to reception and would not refund us the difference between the family room we booked and the standard room we ended up staying in. The pool area is lovely and the beach as well. However the hotel is just very inconvenient with the lift situation. Toilets by the pool are absolutely filthy and the odour is awful. The food was ok, but was always cold. Salad bar is nice and drinks are too: Staff were also ok, quick to tend to your needs. Overall, I wouldn’t visit again. It definitely isn’t a 5 star but was ok.

We had a wonderful 9 days at the Regency in late February/ early March. We paid extra to have the Regency club upgrade and we found it was absolutely worth i t. A big shout out to Mr Amr, manager of the club and his excellent team who looked after us and their other guests extremely well. Food was generally excellent not just at the Club lounge but at the main all inclusive restaurant. Choice of food was very generous and was being constantly replenished. We tried a couple of the other restaurants where you have to pay for the meal (we got a free voucher however as part of the club perks) and we were a little underwhelmed. Other guests who tried the Thai restaurant were very pleased. Bedroom was spacious and bed very comfortable. Pillows were probably the best I have had in a hotel. Bathroom also spacious but looked a little worn in places. Not everything was perfect (ac not working first night, tv remote controls not working in both rooms), but the staff were very responsive and very very friendly. Entertainment was provided in the evening but mainly targeted at the mostly Russian guests and while was not our cup of tea, but this was not high on our list in any case, though it may be for you. Some of the swimming pools were heated and were very comfortable. Their house reef makes for excellent snorkelling opportunities. Would happily stay there again.