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"The hotel did not have hot water and were not able to refund me for the stay at the time I left. I hope hotels.com is able to sort this out because not having hot water is unacceptable and disgraceful for a hotel that is supposed to be more than decent"

"Very Good and very close to many nice places and the beach "

"Excellent location "

"This a lovely old building with original antique furniture. Breakfast is served on the deck with a fantistic view of the harbor."

"Fantastic place with great staff"

"Beautiful views and charming hotel."

"The location was wonderful. The staff were extremely helpful. Really enjoyed our stay "

"Maki is a hotel ideal for first-time Valparaiso visitors who do not demand too much of their hotel. If you are interested in taking a look at Valparaiso's famous arts area with colorful and creative wall paintings, you are right in the center of it by staying at Maki. Most importantly, hotel staff speaks good English. It is also near the Valparaiso cruise terminal. "

"We loved staying here. The staff was really accommodating and the property was very comfortable."

"We stayed in a superior twin room for two nights and had to complain about the lack of hot water in the tub a couple of times. The staff responded immediately to fix the problem, which was nice, but it was difficult to understand why the hotel had a continuous problem providing hot water in the shower. The floor of the room was too dirty to walk on barefoot - my daughter likes to run around without shoes, nor socks and after a few steps we found that her feet were BLACK. This hotel has...

"Good hotel. Good food locations for dinning. "

"The hotel was beautiful and was fun to learn the history. We had the room at the top with the large balcony and it was one of the best views we’ve had at a hotel. What really made it special was the staff, they were so kind and helpful and made us feel at home. Thank you for such a great experience!"

"Lovely stay at a unique hotel. The staff was fantastic and very helpful. The restaurant had a variety of options and the food and drinks were delicious. The view of Valparaiso from the room and restaurant was great."