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"Great place and location"

"I encountered several issues during my check-in process. The staff member at reception was also responsible for working the bar, which resulted in long queues and a very slow check-in experience. Furthermore, the first two keys I was provided did not work. Each time I had to return to the desk to resolve this, I had to wait for 10 minutes and then 15 minutes respectively. Ultimately, I had to be moved to a different room. On a positive note, I would like to mention that the young man who worked the reception in the evening was super helpful. His ability to speak English was a significant bonus and greatly improved my experience. "

"Not very clean and without 24 hour staff there was loud and unruly behavior from some guests"

"Close to the beach. Wonderful reception staff. Maintenance guy very helpful when needing help with walking frame stoppers. Relaxing area by the pool. "

"Room clean as expected, kitchen had everything you need staffs very helpful. 2mins walk to the beach and 5mins to town. False advertisement for Air conditioning so the room was too hot so bye to good sleep. Left the windows open throughout our stay and my family especially the children wet bitten by mosquitoes everyday. Bin collection done after midnight of Friday, trucks were very loud and came back to back multiple times for more than 1 hour so nightmare for light sleeper especially if you have to get up early. The pool was very cold that children couldn’t swim but play around but for some strange reasons people lay down reading books/novels and my kids were shouted at by a grumpy woman just because they asked each other a question across the pool. It made the kids and myself feel so uncomfortable and we never got to go out again after that which was unfair for them. People don’t go to the pool side where kids are meant to have fun to read in the UK even if they did they will not be shouting at kids for expressing themselves so there was definitely more to it that meets the eye with the woman because when other kids came round and were loud and running around she didn’t tell them off. (Discrimination). The town itself is very quiet so will not recommend it to people who likes to be in a bubbly place. "

"My room overlooked the river. It was a cozy room, a bit small but other than that it was perfect. (They do have bigger rooms, i paid for a basic double room). The service was above and beyond, the staff was amazing and helped us in everything. Great food in the restaurant and very cen te eic. "

"Extremely helpful Arrived very late but open 24 hours Good breakfast"

"Clean room, working AC, big enough room"

"A really beautiful hotel. My room was huge and immaculately clean. The entire hotel was in great condition, and the staff could not have been nicer - Genuinely a real gem - Will be my new "go to" when I visit this area."