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"Clean, great location and lovely breakfast "

"Excellent accommodations. Helpful staff. Great location. Free use of washer/dryer with detergent provided for .5€. One caveat, careful with taxi from train station if you don’t speak Italian or German, theres a different hotel in town named Castle Hortenberg."

"The bed was so comfortable and the sheets were very nice quality. This hotel is updated but has lots of character. Our room overlooked the Bolzano square — loved it. We would stay again."

"Very comfortable rooms in very old building. Spa amenities , I mean sauna and steam room , included in the reservation, and they are excellent, very clean . Location is on the central piazza. Breakfas was excellent. I was very satisfied with service. Parking was not included, but city has free parking lots overnight till 7 AM. I belive hotel offers paid parking on site for about 20 Euro, but we diidn't need it. "

"Very Good Hotel I recommend, staff is helpful, and the breakfast was perfect, its in downtown near everything and mall and center , and its easy to go by car "

"Excellent hotel!!"

"Super nice! "

"Exelente hotel ubicado con comunicación directa a las aguas termales. El hotel en muy buenas condiciones, el desayuno muy variado y la fruta muy fresca. La Habitación pague un upgrade a una suite muy espaciosa y cómoda. Recomiendo el hotel para descansar, relajarse, hacerse masajes y disfrutar del bello paisaje que lo rodea."

"Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday. "