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"We booked a room on the third floor, and it was not mentioned anywhere that access is only by stairs, which made it quite inconvenient with luggage. Also, the ceiling height in the bathroom was not specified. This was a real issue — the ceiling is extremely low, and even with average height it is impossible to shower standing up comfortably. I actually hit my head, and it made the experience quite uncomfortable. It feels unreasonable not to mention something like this. If this information had been provided in advance, we would have easily chosen a different room."

"Beautiful room with view of the mountains. Right across the street from the beach. Loved the water machines on all floors. Nice balcony."

"Excellent services and amenities in a gorgeous historical building with beautiful view of Lake Annecy"

"Was not very nice. The bathroom was concrete floor no window and it was dark."

"Good"

"Real value for location, amentities, conditions and cleanliness of room and common areas. Restaurant with diverse menu was also very welcome at the end of travels!"

"I really enjoyed my stay at the hotel. I was there to do the Annecy half marathon and i found the beds very comfortable which gave me a great night's sleep. The room was beautifully decorated and i had a view of the lake. I didn't have breakfast but it looked good but they did offer free coffee and hot chocolate. The receptionist was super friendly and kind."

"very breakfast and the room was clean and comfortable. staff were very welcoming."

"Great location. Good size accommodation. Helpful staff. "