Queensborough Hotels, Shreveport

"I stopped for one night on a Tuesday. Only the little snack area was open for food. None of the bars are restaurant were open. And unless you went to the lobby, there was no working Wi-Fi. I would not revisit this property again."

"Hotel was very clean and felt safe"

"The room was clean but they only had two towels instead of the normal three. Most of the restaurants are not open until Thursday"

"People were very nice, I had a great time "

"I didn't go to the gym"

"Better when it was Best Western. I don’t think they properly clean the rooms . I also was made aware of security deposit at check in and never received it back. When you try to call the line just rings. Phone is located at check in desk. Just stay somewhere else"

"This location was a miss for us. Location was poor, unfortunately the area is a little rundown. We were greeted by the unhoused in the area while circling to get to the hotel. The Boardwalk is pretty non existent, as everything is mostly closed down. Downtown area is also pretty closed and rundown. The hotel was unfortunately scarcely staffed. The works appeared "unhappy". I was unhappy with our room location as mentioned it upon checkout but no amendments were made, she acted as if I never said anything. I mentioned it again and again, no response. She just sat the card on the counter and said use it at the elevator. No directions to elevator, no mention of amenities, no checkout time. Room cleaning was pretty good, no major complaints, except the fridge still had food from last occupants. Only 1 set of towels. Called to ask for more but kept getting put "on hold" eventually went down stairs to request. Our "neighbors" were extremely LOUD you could hear them several doors down and they were across from us. 5pm, 8pm, 10pm, 2am...still loud...it was someone's birthday and this was once the "party room". Called but again...put on hold. Went down stairs to have it addressed and the response was one word..."ok". No microwave in the room and no supposedly none on site..which I highly doubt, the staff has to have a break room ..so a "not for public use" would be better. Casino poorly ran as well, dirty, out of cups for drinks, no waiters, machines don't accept $1. Not recommended"

"The floor we stayed on was so loud making it impossible to sleep even though we had to get up early. Every night someone was running through the halls or slamming door and arguing on the phone. The staff were hands down the best but until a curfew is implemented for kids running around all night I highly doubt I would come back and stay, and I was there with my own teenage kids and they were bothered and it was hard to sleep even for them."

"Room is clean, bed is comfy, staff is helpful. Safe. 5 minutes walk to airport. Would stay again. "