"We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around. "
"Location is perfect! Amazing view and atmosphere.
Very close to all destinations in Ooty
Food in the restaurant was good. Service was good. Room should be little more clean"
"This was terrible experience lost my money, there were no toiletries, no phone in the room to connect with reception. Nobody was ever at the reception probably why they don’t give phone in room.
Broken floor "
"Nothing in the property was right . The breakfast was terrible ! The tv don’t work . The doors don’t open . The bathroom are smelly . Please don’t visit the property "
"Reception struggled to find our reservation at check in. Room was basic, Very hard double bed. Kettle and a jug of water was supplied at check in, no further water given and room does not get made up.
We were in the main building annexe and it obviously had not been used for some time, smelt and felt damp. I know we are in the mountains and should expect lower temperatures. We were told hot water would only be available 7-10 both mornings and evenings but we had to ring reception several times...
"There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great. "
"If I could have less than 1 star, I would pick that for this hotel.
Most of my concerns about this hotel are reported in other reviews. So I don’t want to repeat them but agree with them.
I made a mistake of booking this hotel instead of booking a similar named hotel in the neighborhood that I was hoping to book.
Hotel management is rude and unfriendly. They are only after your money without making any effort to earn it.
My experience was terrible and you are forewarned.
If you still want to...
"Une grande chambre, un très grand lit confortable, une belle salle de douche avec eau chaude et le personnel adorable. Une cuisine locale excellente . J'ai moins aimé la localisation, un peu loin du centre quand on est à pied et ma chambre juste derrière la réception etait bruyante. "
"Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
10/10 Excellent
"We were really happy with our 3-night stay at this hotel. The staff is friendly and eager to help. The food is good, rooms are comfortable with adequate amenities.
The Bonfire on the misty and cold evenings were welcome - the evening 5 PM TEA Tasting was a warm touch.
Overall, very happy with our choice. "
"First thing after reaching the location I couldn't find the property,After interrogating with localities, they told there is no such hotel.So in that location there was another hotel where the owner told lot of fake bookings are happening with name of the hotel.So no one helped from expedia customer care when I called on toll free number."
"We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around. "
"It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty.
I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car.
I also recommend the management to start working on activity for hotel guests with corresponding transportation."
"The host was excellent. However the room was very cold and no heating was available. Also the bathroom condition was quite worn. Hot water supply limited. "
"Nothing in the property was right . The breakfast was terrible ! The tv don’t work . The doors don’t open . The bathroom are smelly . Please don’t visit the property "
Pykara Lake is located in an area of Pykara that travellers like for its gardens. When you want to settle in and find a place to stay, take a look at some of the hotels and other accommodation options that Expedia offers in the area.
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