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Reviews of Am Hotel

3.5 out of 5
Am Hotel
30, Songcheon-gil, Pyeongchang, Gangwon

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 400 reviews" "
Rating 8 - Good. 132 out of 400 reviews" "
Rating 6 - Okay. 29 out of 400 reviews" "
Rating 4 - Poor. 7 out of 400 reviews" "
Rating 2 - Terrible. 8 out of 400 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SUNIL, Gunpo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new room condition. Good location.
Stayed 1 night in Jan 2024

10/10 Excellent

Kyoungshin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with great value for money. Hotel is clean and the room is large enough. They also have a fitness club which operates individually. Guests need to pay 8USD for 1 day use but they have real fitness club facilities which I believe much better than free but too simple. The location of hotel offers multiple dinning options and massage places

2/10 Terrible

Ina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

HYOSUNG

Stayed 1 night in Mar 2021

6/10 Okay

JIEUN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021

10/10 Excellent

Jaeha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean hotel
This hotel has good location. Well designed small suites with kitchenette. Good value for the money. Pyeongchang area is really nice for outdoor activities and Geungnum beaches are not far away either.
Stayed 2 nights in Jul 2020

10/10 Excellent

JK, NYC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. On-site convenience store and restaurants.
Stayed 1 night in Mar 2020

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Convenient
Many small restaurants and cafe around that area, very easy to find restaurants and coffee shop , even it is in Chinese New Year !! E-mart convenience stores and Pizza restaurant are inside the hotel !! Room is clean and the bed is comfortable, has washing machine inside our room (our room has one double bed, one Single bed ) !!! Unfortunately, the air conditioning controller seems not work very well, no matter how I set , the temperature was still very very high ( it was in winter time, outside temperature was -1 °C ) , we felt sooooooo hot and not too comfortable. The next day morning we told the front desk that the temperature was too hot, and they helped us to set the room temperature to 22°C, but we feel nothing changed !! Luckily, we found that the window can be opened, so we kept it open wide, let the fresh air in, until the day we checked out. The front desk staff are not good in english, cannot express clear about the shuttle bus to Alpensia Ski 700, we couldn't found the shuttle bus stop, end up we took Taxi.
Stayed 2 nights in Jan 2020

10/10 Excellent

yasuko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and very convenient. Just I wish they put English translation of washing machine use. Also, they should replenish toilet roll every day, or leave a extra in the room.
Stayed 3 nights in Jan 2020

10/10 Excellent

Hsiao Chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family ski trip
Great view, we lived at the penthouse with two large bedroom, nice and clean and close to restaurants.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
ot enough service
Need extra concierge service. Rack of service products on site.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Moments away from the shuttle bus that takes you to Yongyong resort. Plenty of restaurants and a supermarket across the bridge.
Stayed 6 nights in Jan 2020

8/10 Good

Po Kok Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
New, spacious and clean. I like the smalll kitchen and the washing machine. Many restaurants nearby. There is a convenience store on the ground floor. Location is good too about 5 mins ride to Yongpeng.
Stayed 3 nights in Dec 2019

10/10 Excellent

Youngjoon

Stayed 2 nights in Dec 2019

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery pleasantly surprised with the room. Better than expected.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Jinhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from AM on 21 Aug 2019
안녕하세요 고객님, 평창 AM 호텔을 이용해주셔서 감사합니다. 오늘도 좋은 하루 보내세요^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from RSVN on 15 May 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from RSVN on 3 Apr 2019
Thank you very much for using our hotel and will repay you with better service.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great place to stay especially the value. The rooms are not very big but excellent for the price.
Stayed 1 night in Feb 2019
Response from RSVN on 9 Mar 2019
Thank you very much for using our hotel and will repay you with better service.

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from RSVN on 3 Mar 2019
Thank you very much for using our hotel and will repay you with better service.

10/10 Excellent

GIMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Absolutely perfect and clean.
Stayed 1 night in Dec 2018
Response from RSVN on 18 Feb 2019
Thank you very much for using our hotel and will repay you with better service.

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019
Response from RSVN on 30 Mar 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, rooms and prices in a prime location
Stayed 5 nights in Jan 2019
Response from RSVN on 12 Feb 2019
Thank you for your recommandation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, clean room, excellent service and rates.
Stayed 2 nights in Jan 2019
Response from RSVN on 11 Feb 2019
Thank you for your recommation.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It’s location is great, close to all the restaurants and a shuttle bus away from the ski resort.. The hotel is clean and room is spacious and clean. We enjoyed our stay there. It needs some improvements: 1. The central heating system needs to change to individual room control system. We could not change to the room temperature to our liking. The room was hot all the time. We had to open the window even at night . 2. The hotel staff needs to be more informed about the area. They were not so helpful when asked about the shuttle bus schedule and location. We used a taxi to go to the ski resort 1st day, but it turned out the free shuttle bus was available only one block away from the hotel. Twice we asked the info , and both times we got very vague answers.
Stayed 3 nights in Dec 2018
Response from RSVN on 19 Feb 2019
Thank you for your recommendation.

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good place
Stayed 1 night in Nov 2018
Response from Reservation on 16 Nov 2018
안녕하세요 고객님, 평창 AM 호텔을 이용해주셔서 감사합니다.

10/10 Excellent

Ree, BKK

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, clean and close to bus terminat, recommend it
Stayed 1 night in Oct 2018
Response from RESERVATION on 27 Feb 2019
Thank you very much for your positive review about AM Hotel ! I am delighted you had an enjoyable stay and truly hope that we will have the chance to welcome you back in the near future. Thank a lot!

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Reservation on 24 Oct 2018
Thank you very much for staying in AM Hotel Pyeongchang. I am pleased to see that you've enjoyed your stay with us. I hope to have the chance to welcome you back soon. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, don't get caught in the snow
Great hotel for self catering style. Good set of restaurants and food places nearby. Taxis are very difficult to get hold off (hence the 3/5 for local area) but the hotel will call them for you (unless you get caught in a snow blizzard). English is not great for all the staff (just 1 point off service) and the local area was great for skiing but I was only there for a short while so may we be other things to do also.
Stayed 1 night in Mar 2018
Response from KSE on 15 Mar 2018
Thank you for your reply and I look forward to seeing you again.Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비사 좋았어요~~
Stayed 1 night in Dec 2023

6/10 Okay

joongkyung

Stayed 2 nights in Dec 2023

8/10 Good

hyuckjung

Stayed 1 night in Dec 2023

10/10 Excellent

tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
캡짱호텔
다양한 편의시설이 있음. 세탁기까지 콘도같은 호텔
Stayed 1 night in Dec 2023

6/10 Okay

Song I

Stayed 1 night in Dec 2023

2/10 Terrible

JONGHYUK

Travelled with family
Disliked: Staff & service
AM호텔 가능하면 가지 마세요
주차공간도 부족하고 겨울철인데 호텔 주변 도로 재설작업이 제대로 되어 있지 않아서 엄청 불편합니다. 프론트에 재설작업 관련 얘기해도 조치는 제대로 취해지지 않습니다
Stayed 2 nights in Dec 2023

8/10 Good

KYEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮아요.
그럭저럭 괜찮았어요. 용평스키 타기 위치 좋아요.
Stayed 2 nights in Dec 2023

8/10 Good

Bog Hee

Stayed 1 night in Dec 2023

8/10 Good

Cheongwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JOOHYUNG

Stayed 1 night in Nov 2023

8/10 Good

JOOHYUNG

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

hyuckjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

jinsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yeong Gyu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
조용하고 깨끗함 편안하게 쉬고 갑니다.
Stayed 1 night in Oct 2023

10/10 Excellent

Lionel

Stayed 1 night in Oct 2023

4/10 Poor

donghyun

Business traveller
Disliked: Cleanliness
주차가 너무 없고 10시 이후에는 길가에 주차했습니다. 연박을했는데 청소는 2일에 1번 해주고 수건만 추가로 주네요
Stayed 6 nights in Sep 2023

8/10 Good

MYUNGGONG

Stayed 1 night in Jul 2023

10/10 Excellent

Young Ki

Stayed 1 night in May 2023