Staff has helped international transferred
Staff have limited English. The plane was warm the whole time. Aircon was on but it was hot!
Good flight overall.
But frustrating that the only incoming passenger cards were in Chinese with no English ones made available - when flying into Australia - an English speaking country.
Baggage not arrived with us
The business class meal was one of the best we have had
I was happy to be taken to a free hotel instead of staying in the airport for my 16 hour layover. Especially happy with the food and drinks on these flights. Very pleasant overall and I will choose this airline again if possible
Would definitely fly with them again
China Southern Airlines offers value for money through attractive discounts and promotional offers, easy access to customer service and schedules that seem almost tailor-made for every traveller. China Southern Airlines flights make travel anywhere in and out of Australia an experience hard to forget.
China Southern Airlines operates by keeping the customer in focus at all times. Be it great deals to choose from, friendly on-board and back end customer service staff or a network of flights that is difficult to match. China Southern Airlines flights have everything going to make them the preferred airline of choice for anyone in the Australian circuit. There is really no need to look beyond China Southern Airlines as you can get everything that you need as an air traveller right here whether you need to fly for business or pleasure. With convenient online booking and no hidden or additional fares flying with China Southern Airlines is an experience you would like to talk about. Fly to the most popular destinations on fares that can be quite hard to resist if you happen to book when the airline comes up with the many promotions that run almost every other day. You can also check-in online and take advantage of the hugely popular customer centric facilities that China Southern Airlines have to offer.