Top Hotels Near Puzzle Lake Provincial Park in Stone Mills

"FILTHY DISGUSTING The room was filthy on arrival: the bathroom had marks on the walls resembling dried bodily fluids and feces, silverfish in the shower, a grime-caked showerhead, and a dirty floor. The bed linens were stained and visibly dirty. The television flickered constantly, the remote didn’t work even with new batteries, HDMI and USB ports were broken, and the lamps flickered or turned off. Housekeeping did not refresh the room during our multi-day stay, and when we requested towels and cups, staff were rude and refused service. The pool was unusable due to dangerously high chlorine levels, which burned our eyes and left our vision cloudy. The only positive interaction was with one older staff member at check-in; every other employee was rude, dismissive, and unprofessional, particularly a blonde front desk worker who snapped at both guests and coworkers. Parking was poorly managed, and staff were unhelpful when we had to use a non-designated spot. Overall, the level of cleanliness, maintenance, and customer service was shocking and far below any reasonable standard. This hotel failed in every basic aspect, and I cannot recommend it to anyone. Immediate action is needed to prevent future guests from experiencing this unacceptable level of neglect."

"A quiet and peaceful place that was pet friendly. Beautiful vacation from start to finish. "

"worst stay I ever had from dirty room to people working being rasict will never spend money at these places again "

"Amazing property and host! Check in was seamless, property is so cute and super clean. I will definitely be booking here again! "

"We started in a room and the thermostat wasnt working. The owner and staff members had a solution and made it right immediately. The rooms were clean and well kept. The staff was friendly and welcoming. The pool was heated and nice to use. The continental breakfast had lots of options definitely something for everyone. "

"Very nice stay"

"Very good "

"Excellent all"

"We enjoyed the weekend very much great host camp fire but no fish in the lake HaHa now we are planing for next year it will be at a different location since we will have kids with us so I will be searching during the winter MonthsThank youPierre&Monique Germain "