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"We had superior rooms on the second floor with wonderful views. They were clean and comfortable, though the room service was a little careless. The second floor is accessed via 2 long stair cases. Quite an effort for 2 old codgers with cases. Staff were helpful and polite. This is more like a large pub with rooms, though popular with the locals and always busy, probably due to reasonable prices. All in all ,a good experience. Love Ross."

"Lovely clean room, super happy with our stay"

"Clean but like some old buildings, plumbing is a challenge. A shower where it was impossible not to spill water on the floor! But the room was clean and comfortable."

"Room could have done with an easy chair but was good otherwise. Hotel seems to pick its staff for their friendliness and helpfulness. Not a bad one amongst them. Plenty of choice at breakfast though evening meals were limited as awaiting new cooling facilities. Plenty of parking at front and back of hotel. Hotel location ideal for getting into Gloucester. Very pleased overall and would definitely use again."

"Parts of the hotel are tired and in need of an upgrade. The bed base in the room we stayed in needed to be discarded and replaced. It had started to collapse and won’t be long before it completely breaks (room 104). Excellent breakfast."

"We had a lovely stay and definitely be back staff are so helpful"

"The hotel was excellent, clean comfortable and suited our needs. All the staff we saw were friendly, helpful and professional. Dinner in the restaurant was very good. We did not have breakfast."

"The staff upon arrival and at the bar were very pleasant and helpful making the stay a very relaxed experience. The rooms were comfortable too and we enjoyed our stay."

"An amazing Hotel, the room was spacious and clean. We loved the robes and flip-flops, the Spa was an added bonus. Breakfast was delicious and a lot of variety. I will definitely be looking to book again"