Punta Nizuc Holidays from AU$2,941

We had a very pleasant and joyful vacation at GR Solaris. The ocean view was great, and the beach access was excellent. The staff were incredibly kind, helpful, and welcoming, which made the stay even better. The only issue was some noise in the hallways, since there’s no carpet in the corridors or rooms, even normal conversations could carry. Other than that, we had a very positive experience overall.

We loved Caribe. The pool & beach were fantastic. Lots of towels and very pleasant service all day long. Breakfast in the morning was a highlight. Luz the hostess was a bright refreshing encounter every day. Her teammates Adrain Alfredo Jesus and Ricardo all at cafe Solaris kept the coffee flowing in style. Lu the manager was always present . Interacting with all the guests and ever ready to volunteer any iinformation one may need . I particularly appreciated that Lu recommended and made reservations for dinner almost . We took her advice and enjoyed each place that she recommended. Honestly I would have no hesitation to recommend caribe. Rooms were very clean prompt housekeeping lots of towels and bottled water. I can’t wait to go back.

I'm really surprised at some of the negative reviews. We had a nearly perfect visit. If I had to be nit picky, I would say there were times when our neighbors were loud and abnoxious late at night and yes the noise seemed to really carry. The shower temp would randomly change.. would be too cool then too warm.. hard to get the temp just right and keep it that way. All our interactions with the staff were really great. Food was not a problem and we were even able to make reservations at the a la carte restaurants pretty easily. Aside from the hotdogs and hamburgers at the beach bar, the food was really good! This was my first all-inclusive experience and I was pleased. Overall, we enjoyed our stay and would definitely come back.

very friendly staff and great restaurants. Shows each night were entertaining. Front desk was quick to answer any needs and always followed through with a phone call to check that our request had been filled. (ie-burnt out lightbulb, more towels, clogged toilet)

room was fine... not fancy, but just sleep there. AC was broken but taken care of once notified. HATE the check in sales pitch and only one person checking in all the vacation website people