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"The staff were great. The resorts needs updating. The breakfast buffet was good but the Ala carte restaurants were not so good. "

"We had a wonderful stay! The hotel feels fresh and modern, and the cleanliness is top-notch. What really stood out, though, was the staff—they were so welcoming and helpful throughout our trip. We’d recommend this place in a heartbeat"

"Friendly staff,great accomadations . Very relaxing. I will go back."

"Great place"

"This was an extremely frustrating and unacceptable experience. We called the phone number listed on Expedia countless times, and every single time the number was disconnected. There was absolutely no way to reach the owner of the apartment. Expedia also tried to contact the owner using the same information and was unsuccessful. Neither they nor we were able to get any response at all. Because we had no way of knowing where we were supposed to go or how to access the property, we made the decision to cancel the reservation. We then requested a refund through Expedia, but it was denied. Despite the fact that no one could contact the owner, we were still charged and the money was not returned. This reflects a complete lack of communication and reliability. Very disappointing experience."

"Loved staying here and loved Playa Caracol!The condo was perfect for our family of 3.Great view, great access to pool and beach.We loved lounging in and around the pool and spending time at the beach and in the waves...The host was always very quick to respond to any questions or concerns we had."

"What a beautiful place! A dream come true. "

"Beautiful small hotel ocean front, right on the sand! Our room was amazing and the outdoor shower was a bonus! It had a nice deck as well. The beach was large with salt & pepper sand and practically empty. There are lounge chairs with thatched umbrellas on the property by the private beach entrance. Plenty of on-site parking. Only thing I would change would be to add a small table & chairs as there's no place to sit in the room except on the high, comfy bed! AC worked great! FYI there's no elevator to the second/third floor but the staircase is beautiful! Would definately stay again! "

"Clean rooms"