"The owners decided to upgrade me simply because a better room was available. This is what I call "class" and understanding how you run a business successfully. The hotel has a limited number of well maintained rooms. The wifi connection was strong and reliable, Everything clean and well maintained. Good breakfast and staff/owners available to help with advice (tours, sightseeing) at all times. Centrally located and close to all attractions in the center of the city (cathedral, Costanera, restaurants, bus station...). I highly recommend it."