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Reviews of Hotel Manco Capac

2.5 out of 5
Hotel Manco Capac
Jr Tacna 277, Puno, PUNO

Reviews

6.4
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but very run-down hotel
We arrived and they hadn't received our booking, but we managed to sort it out. Staff was helpful to resolve our problems. Water drips through the roof in the halls a lot when it rains (but not in the room at least). Room smelled stale. WiFi was quite good.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Poor administration
When we arrived were were told that there was no booking made, this despite previously phoning to check that a ground floor room would be available for my 98 year old father in law! We were put in another hotel opposite with only two beds although we were three persons! It was on the fourth floor with no lift.The man on reception said the tariff was wrong but would charge the quoted amount (for an inferior room!) We returned to Manco Capac the following day for a second booking (we had made two separate bookings), we got a ground floor room, breakfast was fine and overall we were satisfied.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2018

6/10 Okay

bobi, Firenze

Buono
Camera confortevole e colazione conforme alle aspettative
Stayed 4 nights in Aug 2018

8/10 Good

TOMOKOTOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルでお得な宿
とても便利な立地です。繁華街のど真ん中、ウトロでの宿泊前後に泊まりました。スタッフが親切ですよ。この価格でシングルはお勧めです。ゆっくり出来ました。
Stayed 1 night in Dec 2017

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service & room, but breakfast could be better
Good location in the town center. Good service from the staff. Room was nice and clean with TV. Breakfast was ok, coffee could be better.
Stayed 2 nights in Jul 2017

8/10 Good

Evgenii

Liked: Cleanliness, staff & service, property conditions & facilities
Удачное расположение
Приезжал сюда на автобусе из Куско на 2 дня - то что нужно, соотношение цена-качество.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incumplimiento de reserva
A pesar de que por medio de expedia se realizo la reserva oportunamente y a un costo debidamente informado; al llegar al mencionado Hotel simplemente me dijeron que no había tal reserva por que no trabajan con expedia, sin embargo tenían conocimiento de mi nombre completo; más aun me ofrecieron la habitación pero a un precio tres veces mayor al costo reservado, en una clara muestra de aprovechamiento y especulación.

8/10 Good

m, japan

Liked: Staff & service
Disliked: Room comfort
親切！
スタッフが本当に親切！ エアチケットを予約しようとした際、スペイン語が分からない為聞いたらとても親切に教えてくれました。またエア会社に確認の電話もしてくれ助かりました。 ホテルじたいは、普通のホステルですがスタッフはみんな親切なのが良いです。 徒歩圏内にレストランやマーケットもあります。