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Reviews of BuBu Long Beach Resort

3 out of 5
BuBu Long Beach Resort
Long Beach, Perhentian Kecil, Pulau Perhentian Kecil, Terengganu

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 123 reviews" "
Rating 8 - Good. 62 out of 123 reviews" "
Rating 6 - Okay. 15 out of 123 reviews" "
Rating 4 - Poor. 4 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joshua, Buderim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expensive room that doesn’t provide more than 2 bottles of water a day despite hot weather and price paid for the room. Our room was on the bend of the building so we felt a little squished as the balcony is smaller than other rooms. Bed was comfortable and wifi very strong and fast. Decent buffet breakfast, but very hectic trying to get tea/coffee/juice as one person doing all those whilst guests waited in small area. Beach lounges good and relaxing - included nightly cocktail and canapé great feature. Close to jetty also good. There are lots of cheaper eating options along the beach a short stroll away. Also, hot tip is to get the speed boats for hire rather than Bubu’s own speed boat and they are much cheaper and a similar boat style. Only limitation is they only leave the island at 8am, 12pm, and 4pm. So, if you need to travel outside these times, might need to pay more for Bubu’s transfer as they have. Little more flexibility on when they leave, but do need minimum numbers. The resort is right on the main beach so there is a good buzz and vibe if that is what you are after. If you want something more relaxing or quiet, perhaps pick your accommodation away from Long Beach.
Stayed 2 nights in Aug 2023

10/10 Excellent

ZHI YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is expensive, but worth every cent! Conveniently located right at the jetty, fantastic staff, hearty breakfast, clean and comfortable rooms, very comprehensive wine list in the restaurant. Definitely make use of the happy hour for the complimentary cocktail!
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Too expensive and bad location
It's a very basic hotel and the price too high. Food served in their restaurant is very expensive like 6 spring roll for RM 36. The hotel is right on the beach lined with many other resorts and shacks so the beach is dirty, littered and full of motor boats polluting the water and air. Also it is right there near the jetty. The room was decent to sleep that's all. So overall nothing great. It can be a backpackers kind of accomodation but at a very high price. For any activity or even to use a decent clean beach one would have to pay for the boat and go somewhere else.
Stayed 2 nights in Jul 2022

8/10 Good

Keeley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Joana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel
The stay was good, the staff are very friendly. The food in breakfast and the ala cart in santai restaurant was very nice They give welcome drink when we arrived and everyday u can have one welcome drink in beach are for 4pm to 6pm with 1 snacks The comfort if you compared with price not so good but I understand the price per night it’s increase because borders still close
Stayed 2 nights in Sep 2020

10/10 Excellent

M Zaqki Zamanee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best!
It was an amazing stay at this resort! Love it and surely will come again.
Stayed 1 night in Aug 2020

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location, great hotel
The resort was superb. The meet and greet by the reception was fantastic, they sorted anything out for you. My only issue is the restaurant was slow and often forgot my order, not sure if this was staffing issue. The location is stunning and being right on the beach, and next to coral for snorkelling means you literally don’t have to leave. Plenty of options for doing trips though and places to eat and chill out along the beach. Will definitively be returning.
Stayed 4 nights in Jun 2020

10/10 Excellent

Toi Meei

Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay!
Stayed 1 night in Sep 2019

10/10 Excellent

Sheau Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
The room is very comfortable and clean, breakfast is great. We love to laze on the sun chairs which are just a few meters from the crystal clear water.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
good: near to beach bad: no telephone in the room, small room space
Stayed 2 nights in Sep 2019

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Everything was good. Free cocktail and mocktail everyday 4-6pm which is a plus point. Suggest to privide inroom slipper and toothbrush. It's near to jetty long beach, very convenience.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is the most expensive hotel on long Beach hence the service is good. Their restaurant is also the best restaurant on long Beach though pricey. I like the balcony in the room with a bit if sea view. The interior of the room is new since it was just refurbished. Breakfast is really good as compared to other hotels on long Beach. Their pastries are good! Wifi is not really working but we have our own data plan which works well in the room. The layout of the room is really weird, you enter to the toilet. The fridge, wardrobe and kettle are all facing the toilet bowl and shower area. Since I'm travelling with friend, it's really weird cause no one can exit the room if someone is in the toilet. The shower area is not fully fenced up hence there will be splashes to the toilet area. There's no stand to put the shampoo,etc.
Stayed 2 nights in Aug 2019

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sandy and dandy
Nice place, patient and attentive staff, good food at the restaurant. The internet was often a bit difficult to obtain, and some of the day trips ended up being full or cancelled even though we'd booked them well in advance. But otherwise, the place was dandy. I hoe the area isn't developed much more. It's right at capacity now.
Stayed 4 nights in Apr 2019

8/10 Good

Geertruida

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, hotel needs updating
Staff fantastic, hotel bedrooms need updating to reflect price paid. Overpriced.
Stayed 4 nights in Sep 2018

4/10 Poor

Kobe

Liked: Cleanliness, room comfort
Disliked: Staff & service
Staffs are impatient and rude to local tourist. First priority for foreign tourist if locals want to request for something. It is close to the beach, room and bed are comfortable.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Didn't meet my expectations
The staff member we first met at the office before departing on the speed boat was friendly and welcoming. The speed boat transfer to the resort went fine - takes 30 mins. Upon arrival the greeting from the reception staff was nice, they took us through the hotel info, excursions we can book etc etc. The quality of the room wasn't as high as i hoped, the bed wasn't very comfortable so i didn't sleep great while there, the bathroom didn't smell very pleasant and i was disappointed you couldn't close down the bathroom fan window at night to stop the lizards and anything else coming in (had a big lizard in my room one night with about 3 small ones, they are harmless though would have appreciated them not being there). In addition to this there was a small gap under my door - so again, anything could crawl in. The wash towels clearly didn't get washed with any comfort conditioner to soften them as they felt like an exfoliating pads. My patio door didn't lock nor could I shut properly so to feel safe at night my male friend kindly swapped rooms as he's patio door could lock, and in addition the safe didn't work so again i wanted to be able to keep my passport/cash etc safely locked away. At breakfast time, there was noone to greet you or take you to a table and just take you through how the breakfast buffet worked - ie no one served you tea or coffee so i had to go up to the counter and ask for a cup of tea and fruit juice myself which i thought was poor customer service.
Stayed 2 nights in Jul 2018

10/10 Excellent

Frank, JB Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snorkelling at BuBu
The snorkelling was excellent both on the well organised boat trips and also to the left of the hotel beyond the jetty. BuBu itself was comfortable, though the bathroom could have done with a more rigourous clean. The food was very good and ther free cocktail very welcome!
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Decent and comfortable hotel. A bit overpriced for what it is.
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Bad Service
The receptionist is good but honestly I'm very dissappointed with the service. I stayed in family room which costs RM 1000++. We paid extra RM250 for additional one person and they promised to provide pillow and blanket. I did remind them a few times but no extra pillow and blanket provided. Upon checking out, when I complained, the receptionist just said "sorry, we were so busy yesterday" . This is not acceptable, and I would rate value for money 2 out of 10. And plus, no refund given.
Stayed 1 night in Jun 2018

8/10 Good

Jonathan, Petaling Jaya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort along Long Beach, Perhentian Kecil
Overall a decent experience. Last I stayed here was 12 years ago in 2006, so much has changed for the better.
Stayed 4 nights in May 2018

10/10 Excellent

Nurul Syahieda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lenore, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, delicious food, beautiful beach
This resort was exactly what we wanted. Incredibly warm, friendly, accommodating staff. Delicious food. Beautiful, clean, quiet beach. Great snorkeling right under the dock on the beach outside our room. The room wasn't luxurious but was air conditioned and had ample room and lots of dresser and closet space. I definitely recommend this hotel, especially during the so-called off season. We have heard that it gets quite busy during June, July and August, but it was calm and quiet during our stay in early October, and the weather was perfect for snorkeling and diving, which we love.
Stayed 6 nights in Sep 2017

8/10 Good

jean, quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but old rooms
The plus: The entier staff. Very cool, fun and always with a smile. Thé beach ils beautiful but because of the construction of an other hôtel beside, they offer you a free shuttle boat to go on another beach. The minus: the room. Small and need a little bit of love But i will recommand this hôtel allé the way
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Right on the beach. Basic rooms but clean & comfy
Very helpful staff. Basic accommodation but right on the beach. Good transport from the mainland, good recreation options. Breakfast not bad
Stayed 2 nights in Aug 2017

8/10 Good

Rachael , British ex-pat living in KL

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
We had a great stay despite the building works taking place next door, new hotel being built right next to the pier. The manager was offering trips to the large island, to the beach opposite Long beach, so everyone could escape the disruption if needed to. In the end we stayed on the beach near the hotel, as got used to the noise after a while. The staff were fantastic and could not do enough for you. Free cocktails at 5pm were a hit! Good snorkelling just off the beach under the pier plus daily trips offered. Good choice of food for breakfast and in the restaurant at night (plus good choice of wine at affordable prices). The room was a bit basic but we loved the fact that the "garden" room was so close to the beach and so easy to keep popping back.
Stayed 5 nights in Jul 2017

8/10 Good

sanusi, kota bharu, kelantan

Liked: Cleanliness, staff & service, room comfort
Nice hotel very closed to beach
No TV accommodation , no free WiFi in room despite an expensive hotel
Stayed 2 nights in Jun 2017

10/10 Excellent

ET, KL

Liked: Cleanliness, staff & service, room comfort
A true sample of excellent hospitality
I stayed at the Bubu for two nights and everything was just perfect from the moment we checked in until our departure. The staff was extremely friendly and accommodating. Special thanks to Nahiran who has been incredibly nice and flexible to our request by going out of the way setting up the beautiful dinner table for us. Many thanks to the restaurant staff & Nahiran personally for exceptional service during both wonderful evening dinner by the beach. Having our meals in the hotel restaurant was one of our favorite moments at Bubu. We travel around Msia and have been to many 5 star restaurants. Food at Bubu exceeded all 5 star standards! Many thanks to the chef who put together all the wonderful dishes for us especially the seafood platter which was delicious & grilled to perfection! The breakfast was better than what I expected, especially their fluffy croissants! Free evening cocktails was a perfect treat to a hot day. Hotel was clean as well as the room although the rooms do really need to be refurbish as it's showing signs of wear & tear. The snorkeling trip was mind blowing as we swim with turtles and reef sharks! Though we didn't spend too much time in the room, other than sleeping but it left a great impression on us! Besides snorkelling, diving, relaxing and eating at the restaurant, there's not so much to do on the island. Needless to say, we will be back next year in 2018!

8/10 Good

jivesh, delhi, india

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Best hotel on that beach
Pros: 1) best hotel on that beach 2) very good food though a lil expensive 3) very sweet and a courteous staff 4) despite all the cons, I think it was still the best place on that beach Cons: 1) sheets not even changed once during our 5 day stay 2) wifi connectivity is not in the room and very intermittent 3) breakfast is bad, same things everyday 4) services like snorkelling etc are a lil expensive as compared to the others places on the beach, but still I think worth it to stick to them as others might also just loot you 5) room is very small, bathrooms even smaller

10/10 Excellent

Yusliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for Family
It was an amazing family trip away from the city. Bubu is a perfect place for family bonding as there was no satelite tv, instead we were focused on having activities together like snorkeling, hiking, watching the sun set and rise and quiet family dinner at their cozy restaurant. All the staff were super friendly and efficient. Location is perfect as it is nearest to the jetty and the beach is picture perfect. Would come back here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew

Liked: Staff & service, room comfort
Hotel staff very friendly. Location was great. Room had ants. Wifi was next to none. Food was amazing.

8/10 Good

Bee, kuala lumpur

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the beach
Generally we are happy with the stay although the hotel is a bit old. It will be good to upgrade the bathroom as the water drainage is not that good. There are nearby restaurants to eat so you don't have to eat in the same restaurant all the time.

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
The food in Bubu Resort is seriously good!!
The rooms are a bit small but the restaurant makes up for it. Amazing food and service. Had an amazing time :)

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Joanna

Liked: Staff & service
Beautiful beach
The island is beautiful, perfect beach and water. Unfortunately they're building a new hotel next door, which disrupted the idyllic island vibe a bit! The staff at the hotel are excellent, great service and very friendly. 2 free cocktails each every day was a great bonus, as was service on the beach. The restaurant was good, especially the bbq, however the breakfast buffet was average. The room was small and basic, in honesty we expected more for the price we paid, and given that Bubu is hailed as the best resort on the island.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service
The staff is really nice and they can speak English/Mandarin.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatstay
Lovely hotel right on a white sand beach. Very kind, helpful and friendly staff. Good snorkelling trip organised by hotel. I saw sharks and loads of turtles. Really good food at the restaurant. Some people complained about the music from a nearby beach bar until 3 am but I couldn't hear anything in room 12. Rooms 1 and 2 etc are beachfront and exposed to noise.

6/10 Okay

dongik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
not satisfactoy
Hotel infra was not bad. However most of the staffs were lack of servicemens attitude. Especially considering the level of the hotel and value paid thereon. In neighbor constuction is going on sound of which was quite annoying.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great location and good food

8/10 Good

Mady, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely stay
We stayed in the hotel for 3 nights and had a lovely time. Our room had a great view of the beach and the sunrise. Everything was just lovely and the island is a little bit of paradise.

10/10 Excellent

Cait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real retreat
Love it and will definitely come back!

10/10 Excellent

Torbern, Hamburg, Germany (living in Penang, Malaysia)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful family getaway at an amazing location
We stayed with our two young children for 4 nights in Bubu resort and enjoyed it very much. The staff at Bubu is extraordinary friendly and helpful. The food in the hotel restaurant is amazing - not 1 dish ever disappointed! The location and the wonderful staff at Bubu makes the stay at Long Beach in Perhentian an unforgettable experience.

8/10 Good

Karen, Hong Kong

Liked: Cleanliness, room comfort
perhentian Kecil
The rooms were great and its a super location. The food is awesome too. However the service is frustratingly slow and they need a sun lounger policy!

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mariko

Liked: Staff & service