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"THANK YOU FOR YOUR UPGRADE TO SUNWAY RESORT. WE WERE SURPRISED THAT WE HAVE TO PAY FOR ADDITIONAL WATER RM28.00. MOST OF THE HOTEL WE STAYED WATER IS FREE OF CHARGE. THE ROOM WAS NOT PROPERLY VACCUM."

"The hotel still very new and convenient with walking distance to One Utama. Hospitality wise is perfect as they provide shuttle to BU transportation hub as my mom are not able to walk long distance."

"Comfortable room"

"everything was good. But the shower was not hot enough for me."

"The breakfast offers a wide spread of choices from healthy food to treats and in large quantities. "

"This is a fantastic hotel, the staff were amazing and very responsive to all our requests. RJs rooftop bar is outstanding with awesome views of the city and Naim one of the bar tenders was outstanding and added to the relaxed and enjoyable environment. Breakfast with Mr Kenneth in charge made for a great start to the day with a huge variety of food and prompt service. We were on the 26th floor again with a great city views and spacious room. The convenience of the Paradigm mall next to the hotel was a pleasant surprise with a good range of shopping and food outlets. We throughly enjoy our 8 days and cannot speak more highly of the hotel, staff and great service."

"There is miscommunication during our stay that supposedly be sorted out during the check in."

"The entire place is clean, quiet and in top condition. Parking is free and seamless."

"Excellent "