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"The a/c worked excellent other than a very bad musty moldy odor,the meals and restaurant were excellent and the cleaning staff were very efficient.Also the massage in the spa was very good "

"Extremely friendly staff, especially Angel at Andrea restaurant and Ernesto at the pool!"

"We really enjoyed our stay. The staff were friendly and attentive. The view was beautiful. Our snorkel trip departed right from the hotel which was a wonderful perk. We were a ten minute uber drive from zona romántica. Which was great for days where we felt like venturing off. I wasn’t a huge fan of the buffet meals. They were okay, we enjoyed breakfast the most. Depending on how long you stayed you were given a voucher to eat at one of their restaurants located on the premises. Those dinner were delicious. Those dinners were booked by reservation only. We ended up going into town for lunch and dinner when we didn’t have a reservation booked. The location of Bercelo’s was the biggest bonus for us. It was about 45min from the airport, close enough to the tourist area but far enough to feel like your a bit secluded. This resort is family friendly but they have separate pools for adults and families. So you can enjoy a quieter pool or join the fun at the family pool. I used the gym once, it was a bit out dated but worked well for what I needed to do. There was a kids room and a kids arcade. I noticed every day they had an activity set up for the kids in the plaza. The hotel is right on the beach so you can enjoy the pool or the beach beds. Overall it was a wonderful experience. There are so many activities at the resort and nearby that you can book for a reasonable price. We will be returning with our children next time."

"Staff always helpful and got upgraded to a beachfront suite. Bigger bathroom, bigger bedroom and amazing 180 ocean view!! Right on the beach and walking distant to all the restaurants and stores. Never needed a car rental."

"Clean, comfortable room. Great price. Good location. Service was inconsistent. Walls thin. Noisy"

"Very nice views."

"The place was amazing, the staff was very attentive and friendly. After each night our room was properly cleaned and tighten up. I would definitely come back here. Oh and the amenities they had were incredible! 10/10"

"Excellent facilities and relaxing spaces."

"It was a wonderful short stay and we would be happy to return any time! Breakfast buffet is genuinely the best I've ever had in my close to 20 years of traveling. Kudos to the staff!"