Breakfast, lunch, dinner served; local cuisine
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Reviews of Balay Inato Pension

2.5 out of 5
Balay Inato Pension
294 Manalo Extension, Puerto Princesa

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

ETC, Illinois

Liked: Cleanliness, staff & service
Friendly staff , good location , water heater does not work , breakfast is free but in very small portions
Stayed 4 nights in Feb 2020
Response from Noor on 13 Mar 2020
Thank you so much for the positive rating, Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Noor

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, nice place and the staff is very accomodating
Stayed 1 night in Sep 2019
Response from Balay Inato Pension on 30 Sept 2019
Thank you so much for staying with us! We hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented Staff courteous Excellent service from the ataff Delicious food Very accommodating Owner friendly and involve in customer service.
Stayed 6 nights in Jul 2019

6/10 Okay

Courtney

Liked: Staff & service
Couldn’t have stayed longer
Stayed here for one night before flying the following day. The location of the property was great, and the layout just back from the road was really nice. The room itself was bigger than I expected. There was a fairly big gap underneath the door and by the time we were going to sleep I noticed ants all over the floor, a group on the wall by the ac, a group underneath our table. It made me feel very uncomfortable. The light coming in through the thin curtains also didn’t help. Free breakfast was available and there was a transfer to the airport which was good.
Stayed 1 night in May 2019

10/10 Excellent

Leonarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget place with a friendly ambience
A nice place to stay and hospitable staff
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
It’s next to a pretty decent restaurant. The room and the beds in particular were really bad. Even though I had already paid for the room I left and went to another place. The exterior of the property is decently kept. The rooms have no business being on any website!!!!!
Stayed 1 night in Mar 2019

8/10 Good

Ana, Ontario, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Our room was clean and beds were comfy. It was nice to call it our home while we were there. The food at the restaurant was superb!! My only suggestion is for the water heater in the barhroom, we didn't have to use it this time but for our next visit, we intend to bring our Canadian relatives who would need hot water to shower. Overall, we loved our stay and would recommend this amazing bed and breakfast hotel. :)
Stayed 3 nights in Mar 2019

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accomodating :)
Thank you for offwring a ride to the airport and for allowing us to leave our things since our flight was 7om and we had to check out by 12noon. Thank you!
Stayed 1 night in Mar 2019
Response from Dave on 12 Mar 2019
Thank you so much for staying with us we are hopping to assist you on your next travel. Thank you Dave

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
No airport pick up. Breakfast is only Filipino meal. Wifi does not work continously.
Stayed 10 nights in Dec 2018

10/10 Excellent

liza, Bulacao, Cebu City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ambiance. Very accessible to transportation, it is near from the airport. The food is okey and staff are very accomodating. I will recommend Balay Inato to my friends and relatives.
Stayed 3 nights in Aug 2018
Response from Dave on 30 Aug 2018
Thank you Miss Liza, It is our pleasure to served you! See you again on your next Palawan Adventure.

6/10 Okay

N, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice accomodation, horrible communication and serv
Didn't start well, left waiting for an hour for our promised transfer bus. We seemed to be the only ones who's accomodation hadn't picked them up. Made our own way, no apology. Not very good English. Not always some one on the desk. We had booked a tour and minibus on to El Nido, this hadn't been done also. Took forever for them to get back to us and confirm (it was after 10) because the bar shut, here isn't much around the local area either. So early night. Room and the general property are abosulutely fine. I left my selfie stick on the tour bus the following day. I have emailed twice and not had a response.

10/10 Excellent

LEMUEL LIBETA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balay Inato
Very nice lodging with dining facilities and very near important places to go to. Staff are friendly and accommodating.
Response from Balay Inato Pension on 9 May 2018
Thank you Lemuel.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and bad
I got there very late and left pretty early so I wasn’t there very long. The room was clean, bed okay, shower good. There was no Wi-Fi in the room at all and it stated there was. They told me that when I checked in. Also the breakfast was pretty bad. A piece of very over cooked fish to which you could get two bites out of, I swear if they had a gold fish bowl I would have sworn that’s where it came from and some white rice and a very greasy egg. They did provide a ride to the airport in an actual car instead of a tricycle so not a bad place just room for improvement.
Stayed 1 night in Jan 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean, good location
Couldn't be happier with our stay here, next door to some amazing places to eat, 5 minutes from the airport, 20 minutes walk into city centre, breakfast was served in the restaurant opposite, was super tasty and we ate in there a couple of nights too, staff couldn't have been more helpful. Rooms are basic but clean, there is a water cooler at reception for you to fill up your own bottle. Wifi could be better but it's the same everywhere in the Philippines.
Stayed 8 nights in Jan 2018

8/10 Good

florentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place, good food and good service
Stayed 1 night in Sep 2017

10/10 Excellent

Oliver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and they have free drop off to airport.
Nice clean and comfortable hotel. Close to airport and city centre.
Stayed 1 night in Sep 2017

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Balay on 29 Mar 2024
Thank you so much and we hope to see you again at Balay Pension.

8/10 Good

Annet

Travelled with partner
Het personeel is erg vriendelijk. Restaurantjes zijn op loopafstand. Prima bed. De badkamer/toilet heeft onderhoud nodig. Prima prijs/kwaliteitsverhouding.
Stayed 4 nights in Feb 2024
Response from Balay on 7 Mar 2024
Thank you for staying at Balay Inato Pension. Rest assured that your concern is being attended to. We hope to see you again soon.

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019