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Reviews of Presidential Suites by Lifestyle - All Inclusive

3.5 out of 5
Presidential Suites by Lifestyle - All Inclusive
Cofresi Beach 1, P.O. Box 608, Lifestyle Tower, Puerto Plata

Reviews

7.2

Good

Rating 10 - Excellent. 158 out of 406 reviews" "
Rating 8 - Good. 93 out of 406 reviews" "
Rating 6 - Okay. 54 out of 406 reviews" "
Rating 4 - Poor. 33 out of 406 reviews" "
Rating 2 - Terrible. 68 out of 406 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George Taniform

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was just excelent. Good WIFI in and around the property. Good transport around all the facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Ana

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and luxurious.
Stayed 7 nights in Mar 2024
Response from Ecommerce on 30 Apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2024
Response from Ecommerce on 30 Apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Bryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been there a couple times and everytime im leaving i wanna stay longer. The services are great. The have to fix minor things around and more snacks during the afternoon. Other wise i love this resort its my favorite. Im coming back soon !
Stayed 2 nights in Apr 2024
Response from Ecommerce on 30 Apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

ONARAY V

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ecommerce on 23 Apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 Good

Maura, MARSHFIELD

Travelled with group
Great staff, lovely property. Rooms needs some plumbing upgrading and check in bit of a hassle but all in all a great stay
Stayed 5 nights in Apr 2024
Response from Ecommerce on 23 Apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Geron

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was not a true all inclusive. No restaurants were open. They only had a cheap and low quality buffet with limited options. Totally unacceptable to be called in all inclusive. They literally try to nickel and dime me for everything. It was not a true all inclusive. No restaurants were open. They only had a cheap and low quality buffet with limited options. Totally unacceptable to be called in all inclusive. They literally try to nickel and die me for everything they made me pay for an umbrella as well as, the safe that comes standard in your room in every all inclusive they were horrible
Stayed 3 nights in Mar 2024
Response from Ecommerce on 23 Apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

Geraldi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members great customers service
Stayed 2 nights in Apr 2024
Response from Ecommerce on 16 Apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

Tierry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ecommerce on 16 Apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Jody

Stayed 6 nights in Apr 2024
Response from Ecommerce on 30 Apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 Poor

Sandhya S

Stayed 4 nights in Feb 2024
Response from Ecommerce on 6 Apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Traquez

Liked: Staff & service
Disliked: Cleanliness
Room was dirty and for the price you pay you should be allowed visitors
Stayed 4 nights in Mar 2024
Response from Ecommerce on 28 Mar 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ecommerce on 28 Mar 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I, had a wonderful time. Our room was beyond amazing, staff were great & very helpful when you needed any assistance. Food is very tasty, they changed it up every day & it never once disappointed. Everything was a walkable distance, didn’t feel like anything was too far. We will definitely make it a yearly thing to visit, we already miss it & want to return!!
Stayed 7 nights in Mar 2024
Response from Ecommerce on 28 Mar 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Ecommerce on 22 Mar 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

Jose

The recreation at pool is very bad , don’t have music nd animation
Stayed 2 nights in Mar 2024
Response from Ecommerce on 13 Mar 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

Sovannarith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and breath taking. We will come again.
Stayed 3 nights in Mar 2024
Response from Ecommerce on 13 Mar 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

Argelis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say! Horrible!
Stayed 4 nights in Feb 2024
Response from Ecommerce on 5 Mar 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

Faith L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation destination with all the amenities one could ask for! Amazing staff and exceptionally hospitality!
Stayed 5 nights in Feb 2024
Response from Ecommerce on 5 Mar 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Bait and switch
We had booked the Presidential Suites but upon our arrival were "upgraded" to the Royal Suites. This was our first stay at the property and so i was not initially aware, but this was not an upgrade. The room was much smaller and shabbier. This took several hours to get resolved, and they were not able to move us back to the room we had initially booked until the next day. That experience was relatively representative of our stay. The individual people who work at the resort are lovely, but the corporate entity is trying to milk people for all they are worth. Everything is about trying to sell real estate, or get people to buy "upgrades." Once we were in our correct room it was spacious and comfortable, and the beach is wide and very swimmable. The pool near our room was adults only however, the beach was littered with trash, and many of the restaurants are reserved for people who own timeshares, which had not been clear when booking. The beach was also a 10-15 minute walk, which was fine for us but would be tough if you were less mobile. The shuttle only came every ~25 minutes and was often full. Overall I would not recommend this hotel.
Stayed 4 nights in Feb 2024
Response from Ecommerce on 21 Feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jan 2024
Response from Ecommerce on 19 Feb 2024
Estimado huésped,Gracias por hospedarse con nosotros y por sus positivos comentarios los cuales apreciamos muchísimo. Nos agrada mucho saber que sus vacaciones fueron memorables y que disfrutó de nuestra propiedad, servicios y facilidades como así también del trato amable de nuestro personal. Esta es su casa y esperamos tenerle nuevamente con nosotros.Saludos Cordiales,

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Ecommerce on 8 Feb 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

JANAYA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
I loved the Dominican people very happy, helpful and kind.
Stayed 7 nights in Jan 2024
Response from Ecommerce on 5 Feb 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Bathsheba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ecommerce on 29 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Joel

Stayed 1 night in Jan 2024
Response from Ecommerce on 13 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ecommerce on 13 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 Terrible

Miguel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that I never book this place , we pick two room Presidencial suits , front desk staff rude and bad services, I request extra clean towels the answers was how many people you have in your room? We don’t have any clean towels, them 2 hrs after they sent house. Keeper saying that she can dry the dirty ones that used to clean the floor . All bathrooms was clogged contact maintenance no one has answered.
Stayed 1 night in Jan 2024
Response from Ecommerce on 13 Jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

Oscar

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in the country
Stayed 2 nights in Dec 2023
Response from Ecommerce on 13 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2023
Response from Ecommerce on 13 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 Terrible

Poonwattie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I stayed at PS in April and the experience was good but now I won’t recommend this place the service and everything else has gone down I had a terrible time staying at PS
Stayed 6 nights in Oct 2023
Response from Ecommerce on 17 Oct 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Michan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ecommerce on 17 Oct 2023
Estimado huésped,Gracias por compartir sus comentarios con nosotros y tomarse el tiempo de hacernos llegar sus observaciones. Le aseguramos que las opiniones de nuestros clientes son tomadas en alta estima y estaremos revisando con los Departamentos involucrados para ver cómo es posible mejorar nuestra operación.Esperamos tener la oportunidad de recibirle nuevamente y cambiar su percepción.Respetuosamente,

8/10 Good

Ernesto

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Sh
Stayed 4 nights in Aug 2023
Response from Ecommerce on 12 Sept 2023
Estimado huésped,¡¡Gracias por sus comentarios!!Para nosotros era un honor tenerles hospedados.Sinceramente apreciamos sus comentarios positivos y le aseguramos que tomaremos sus observaciones en muy alta estima y como oportunidad para mejorar nuestra operación. ¡Muchas gracias por sus sugerencias!¡Esperamos tener el placer de recibirles nuevamente!Cordialmente,

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was horrible, and you weren’t allowed to leave with any food back to room also liquor was softed
Stayed 7 nights in Aug 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Rosemary

Disliked: Staff & service, property conditions & facilities
Room is very old card open doors no working, X
Stayed 2 nights in Aug 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

6/10 Okay

Dania

Stayed 4 nights in Jul 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had bugs in the rooms roach and termites rooms smells bad tiles on floors all broken , floors dirty and my feet would turn black they change me to another room a little better but tv would work still had termites , light on the pool as give chock to people passing in front lights the grounds had garbage a lot plastic cups inside pools stuff no so friendly I has an disappointed , food really limited choices over all really bad experience I would never go back to that resort
Stayed 7 nights in Jun 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 Poor

Yanirys Abreu

Disliked: Staff & service, property conditions & facilities
The mini fridge was empty and when I called I was told someone would come to fill it but no one did.
Stayed 1 night in May 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 Poor

Glenys Guzman and Eduardo Contreras

Disliked: Property conditions & facilities
Nothing
Stayed 2 nights in May 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Brittany

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful but old. When we first arrived it was so exciting but soon turned into a nightmare. The room smelled like mold and they were able to move us. However, two days later our new room completely flooded (this happened to several other people as well). Our clothes were all soaked and they just came and mopped the room out for an hour. The water wasn’t even coming from the doors but rather the floor. The food was mediocre and it was almost impossible to make reservations. They acted as if everything was booked yet you go to dinner and no one was there. It seems as they push people to eat the buffet which was not great and almost the same daily. Several days we ventured into puerto plata for great food, even though we were staying at an all inclusive. Some staff were friendly but it wasn’t worth the trip. If you plan to stay I wouldn’t recommend more than two days.
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Nathalie

Travelled with family
There was little to no accommodations in regard to dinner, two of my family members rooms woke up to a flooded bedroom, the stoves didn’t work in any of our rooms, we found a cockroach on my uncles clothes in the bedroom, in order to go to eat anywhere you have to wait for the shuttle which takes about 25 min & if it’s packed you have to wait for the next one. The staff & service were a 0/10, very rude. And the overall I will never go back to this place or recommend it.
Stayed 3 nights in May 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Olga

Stayed 3 nights in May 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 Poor

Ideas

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
I regretted being there the very first day, we even left the hotel earlier. ROOMS: We had two rooms (two couples celebrating honey moon) One of the rooms with a jacuzzi and the water was coming out dirty (I took pictures) The other room A/C was broken and it is so hot in DR. The refrigerators had no thermostat (it was broken) and the drinks in the room were not even cooled. There was no electricity like 4 times during the night. Restaurants: they were ok… VERY limited options (even the ones with reservations) Bar: TERRIBLE!! you could notice the liquor wasn’t the one you asked, and the cocktail were juices lol STAFF: most of them were nice! Only complaint is the cleaning ladies they rushed us to give them the dirty towels… like we had to give them, no matter what we were doing… Never again. The worst “all inclusive” resort ever.
Stayed 2 nights in May 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 Poor

alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at12 and check in was at 3. I paid 60$ for early check i and I still got check in at3
Stayed 2 nights in Apr 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

haimwattie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, Thank you for your kind review about Lifestyle Holidays Hotels and Resorts, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I had access to the nearby resorts.
Stayed 6 nights in Mar 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, Thank you for your kind review about Lifestyle Holidays Hotels and Resorts, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

6/10 Okay

Jeannene

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
This was my 7th time traveling to the Dominican Republic and this was my least relaxing and least enjoyable experience I have had at any all inclusive in the DR. The property boasts of how many restaurants, bars and beaches they have, however you quickly learn you are only allowed access to about 1/4 of the amenities if you are not a member. Very frustrating to be turned away time and time again because you are not allowed to dine at certain restaurants, cannot visit the Waffle House or get ice cream, can not enjoy many of the beach’s or pool areas. Additionally we were constantly chased by staff trying to sell us something, from massages to excursions and memberships. There was also ZERO hot water most days, we were able to take a warm shower on only 1 of the 7 days we stayed there.
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Jose Antonio

Travelled with partner
Liked: Staff & service
i don't like to have people trying to sell me memberships the entire time. i'm there to relax
Stayed 7 nights in Feb 2023
Response from Ecommerce on 15 Feb 2023
Dear Guest, Thank you for taking the time to share your comments with us. Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments are very helpful to improve our services. Best Regards,

8/10 Good

Yessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time at the presidential suites. Silvio, the guy at the main bar is super nice and provides an amazing service. I liked the fact that I had different restaurant options. The pools are clean. My only horrible experience was the checking. The guy who checked us in was super rude and unprofessional. He did not explain things clearly. He made us feel as if we were bothering him. My husband wanted to leave the property but, I was able to convince him not to since we always have a great time here. Well, I think it would be our last time here at least for a couple of years.
Stayed 2 nights in Jan 2023
Response from Ecommerce on 13 Feb 2023
Dear guest, Thank you for your review and for taking the time to write about your stay.It is of great importance to know our guests experience in order to improve our services. It would be a pleasure to host you again in the future. Best regards,