Beach nearby

Reviews of Costambar

3 out of 5
Costambar
8 Rey Fernando, Costambar, Puerto Plata, Puerto Plata

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 270 reviews" "
Rating 8 - Good. 110 out of 270 reviews" "
Rating 6 - Okay. 28 out of 270 reviews" "
Rating 4 - Poor. 15 out of 270 reviews" "
Rating 2 - Terrible. 10 out of 270 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Santiago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love how close is by the beach its quiet my wife have to visit everytime we go
Stayed 1 night in Apr 2024

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My wife and me are been staying there for over 6 years, some time for over 2 sees. I would highly recommend this place for couples, families and groups . About the staff is fair to saying they are very professional and friendly at same time. In fact I feel in debt with them because after all this years I should have done this review long time ago
Stayed 5 nights in Mar 2024

10/10 Excellent

Amauris, Allentown

Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Staff! I forgot my laptop there and they retrieved it and held it for me. Steps from the beach.
Stayed 1 night in Mar 2024

8/10 Good

reena

Liked: Property conditions & facilities
Area outside the property was not very clean. Parking was very limited also. No coffee or any breakfast etc was available in the morning. Apartment was clean and attendant Mariano was nice and he was able to speak English.
Stayed 1 night in Mar 2024

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are very clean and the bathroom has been upgraded. Very nice tile throughout. However, the beds and the bedding are terrible. The sheets do not stay on the bed and you find yourself on the bare mattress in the middle of the night. This could easily go from a 2 star hotel to a 3 star with mattress and bedding improvements.
Stayed 3 nights in Feb 2024
Response from Diana on 22 Feb 2024
Hello Scott. We appreciate every feedback. And for the first time we hear complaints about bed linen. Obviously, the rest in our apartments had such a beneficial effect on you that your activity could not keep the sheets in place. We will definitely try to find bed linen with an additional attachment to the bed for active guests.

8/10 Good

Glen

Travelled with group
Liked: Cleanliness
Simple check in
Stayed 1 night in Feb 2024

8/10 Good

Luis

Disliked: Room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

BELINDA

Travelled with family
Disliked: Property conditions & facilities
Staff were not very welcoming or friendly. It was an okay stay for the money spent. If your looking for cheap its fine but not quality. Everything was very old and shower head barely worked. Water leaks in bathroom creates puddles. Very dusty fan the second i put it on my allergies kicked in. Again for the money spent its fine. not like it was expensive but we did consider leaving the next day...
Stayed 3 nights in Jan 2024
Response from Diana on 18 Jan 2024
Hello.I would like to note that despite your desire to leave the next day, it is noted in our check-in and check-out log that you spent 3 nights in our apartment, as it was reserved.We believe that the security requirement to turn down the volume of too loud music from the car in the parking lot, as well as "actions" that interfere with the rest and sleep of other guests in the dead of night, cannot be called "not very friendly staff". We also regret that you did not contact the administrator with a request to help the girl adjust the shower to increase the water pressure.Regards, Apartments Costambar

10/10 Excellent

Javonn

Liked: Cleanliness, room comfort
Always a great stay
Stayed 2 nights in Dec 2023

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Angelo

Liked: Amenities, property conditions & facilities
Management was accommodating. The location near beach. Quiet time.
Stayed 11 nights in Nov 2023

8/10 Good

Greg

Stayed 1 night in Nov 2023

8/10 Good

Oscar, Richmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy, affordable and has all you need for a few days here. At night, not a lot to do around unless u jave transportation.
Stayed 1 night in Nov 2023

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at Costambar, the reason is because I love the way it is. Super easy check in, pool always clean and the beach is right in front of the property. The only issue was they are remodeling the furnitures and the old ones are still inside the apartment and over the stairs. Please remove them as soon as possible, Me and my wife love to stay there and definitely coming back.
Stayed 2 nights in Oct 2023

10/10 Excellent

daniel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 7 nights in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
My wife is very happy here we love the fact that we can cook are own food this quiet and friendly place gives you nature experience walking distance to the beach lots of trees 🌳 and most importantly safe my wife and i stayed once 2 years ago and every time we go to dominican republic dosent matter what resort we stay in or hotel are last stop is here to finish our vacation
Stayed 7 nights in Sep 2023

10/10 Excellent

lonnie

Liked: Cleanliness, amenities
I like evey thing. Close to the beach. Excellent staff and pwner of property.
Stayed 3 nights in Sep 2023

6/10 Okay

Cliff

Liked: Cleanliness, property conditions & facilities
Wi Fi is terrible. Streets around property is terrible. Parking is terrible. Every thing else is good
Stayed 4 nights in Sep 2023

10/10 Excellent

lonnie

Liked: Cleanliness, amenities, property conditions & facilities
Customer service. Mr. Starling and Mariona were excellent. The apartment was cleaned everyday by the staff. This is paradise.
Stayed 3 nights in Sep 2023

10/10 Excellent

Xavier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lesly

Liked: Cleanliness, amenities, property conditions & facilities
The apartment, the pool, the service. Muy bien 👍
Stayed 5 nights in Aug 2023

2/10 Terrible

David

Travelled with partner
Disliked: Amenities, property conditions & facilities
The beach was dirty and smells room had no ac not hot water Wi-Fi didn’t work the only thing that was okay was the swimming pool the bed and all furniture was hard I checked out way before my time it was a nightmare this hotel lies
Stayed 1 night in Aug 2023
Response from Diana on 7 Aug 2023
Dear David, We always really appreciate the feedback from our customers, but in this case there was a mistake and you wrote about another hotel, because you write that you left before the time of your departure. But you reserved only one night and checked in and checked out at the time set for check out, and considering that WiFi, air conditioning and hot water (each apartment has an individual heater) work perfectly, which is confirmed by the client who came in immediately after you and he is still living.

8/10 Good

Luigi

Liked: Amenities
I like the service . They were available at any issue. Good service. Thank you
Stayed 2 nights in Jul 2023

8/10 Good

Solomon

Stayed 2 nights in Jun 2023

8/10 Good

Curtis

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
It was ok for the price. The only problem was the Wi-Fi and the TV was something from a 1970’s movie
Stayed 7 nights in Jun 2023

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful
Stayed 14 nights in May 2023

4/10 Poor

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly didnt expect much but there were roaches every night. I understand its hard given the tropical environment but we were not pre-warned. Bed was uncomfortable. Note the A/C is only in the bedroom. Very close yo playa costambar which was our least favorite beach. Street is quiet as it is a private community but overall, very disappointing.
Stayed 4 nights in May 2023
Response from Diana on 30 May 2023
Hello. Thank you very much for the comment. In order to avoid such problems in the future, we recommend that you close the windows and balcony doors when you use the air conditioner, but do not leave them all open, as you did. Then not only the bedroom will be cooled, but also the living room. This should be done especially at night, especially during the night rains, as it was during your stay. As well as tropical flying insects will not seek salvation during the night rains in your apartment and nothing will be able to overshadow your sleep.

4/10 Poor

Carmen

Stayed 3 nights in May 2023

10/10 Excellent

Daniel

Stayed 1 night in May 2023

10/10 Excellent

Kip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay great staff
Stayed 1 night in May 2023

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
The property looks great, the service is great, very responsive, love the pool and the beach but The mattress is not that good.
Stayed 2 nights in Mar 2023
Response from Diana on 12 Apr 2023
Thank you for your review! We are glad that you enjoyed our property and service. We always strive to be responsive and provide our guests with the best service possible. We are thrilled that you appreciated our pool and beach. We look forward to welcoming you back to our apartments again!

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
nice quiet place..easy check in..close to everything
Stayed 4 nights in Mar 2023
Response from Diana on 12 Apr 2023
Thank you for taking the time to leave a review! We are delighted that you enjoyed your stay with us and found our location to be convenient for your needs. We strive to provide a peaceful and relaxing environment for our guests, and we are glad that you found our place to be quiet. It's great to hear that you had a hassle-free check-in process as well. Thank you for choosing our property, and we hope to see you again soon!

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, property conditions & facilities
1. Costambar is a gated community with their own pharmacy, market and taxi station. 2. Walking distance to fantastic beachfront restaurants. 3. Extremely short walk to the beach. Maybe 3 minutes walk. 4. Basically the gentleman at the office is like a conseir. 5. The apartment furniture is outdated but clean and good condition. Honestly we spend our time in the beautiful beach. 6. Teleferico (go around 3pm after cruise people leave and place is empty), Fort and Amber Museum is less than 2 miles driving or taxi. 7. Friendly and happy retirees galore.
Stayed 2 nights in Mar 2023
Response from Diana on 10 Mar 2023
Thanks a lot for your review. We will be glad to see you again in our place.

8/10 Good

juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was on the ground floor and one of the windows would not lock. So I positioned a butter knife to fall in case someone tried to enter the window. I noticed a bench beneath the window also and the screen was torn.
Stayed 2 nights in Jan 2023
Response from Diana on 23 Jan 2023
Thank you for your review. You needn't have been afraid, because we have 24-hour security. But for a more restful sleep, it was enough for you to contact the administrator at the reception to solve your problem with the lock

8/10 Good

Dana, Portland

Stayed 3 nights in Jan 2023
Response from Diana on 10 Mar 2023
Thank you for your review

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool cleaness ocean view
Response from Diana on 1 Dec 2022
Thank you very much for your review. We will be glad to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Perfect place!
Costambar was easily the best hotel I was in on the entire island! It is in a cash only part of Puerto Plata. The room was exceptionally clean, has cheap drinking water 5 gallon bottles and pumps for your use, the balcony was great, the air conditioning and ceiling fans were perfect, the pool was clear and pleasant, staff were all friendly and it was 24 hour manned security even with the neighborhood already being safe. Uber works here, but many drivers will try to scam for extra money so tell them Uber app pay only and report them in the app. The restaurants are amazing along the beach and way cheaper than in Puerto Plata, the tide is gentile and perfect for swimming, beach chair service under palm shade is great too. I usually like to pay at the hotel, but I am so happy I took the chance on Costambar as it was affordable and after a couple day trips visiting Puerto Plata always found Costambar the perfect more quiet escape from the main busy tourist city. If I ever return to the DR, this is the 1 area and hotel I will for sure return to!
Stayed 5 nights in Nov 2022
Response from Diana on 23 Nov 2022
Thanks a lot for your review. We are very glad that you have liked our place. We will be glad to see you again!

4/10 Poor

Didinger

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location is far from the town, so you may be charged a lot for a taxi. Walk out of the property for about 5 minutes to the taxi station, which gives you a little more bargaining ability. Every single morning (we spent 3 mornings there), the water stopped. We couldn't brush teeth, wash faces, or flush the toilet. Very bright because there are basically no blinds. So bring a sleeping mask or something. One of the beds was okay. The other was so old and not maintained that it was completely concave and you could feel the springs VERY well. Probably the worst bed we've slept on, and trust me, we've been to some less than comfy places. All this being said, the price was not expensive. We get that you "get what you pay for" but we want others to go in understanding what they are getting. The lack of water was very unfortunate though.
Response from Diana on 7 Nov 2022
Thank you for your feedback. After that, we spent several days trying to simulate a situation in which there would be no water in the apartment. It didn't work out for us. There was always water. Therefore, we are very surprised that experienced travelers like you did not spend 20 seconds of your precious time to tell the receptionist at the reception that you have problems with water or a mattress. All your problems could be solved quickly if someone besides you knew about it. It is noted in the registration log that the administrator asked you 2 times if you are doing well. And you always replied that everything was fine.

10/10 Excellent

Felix

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good cheap place for a quick stay. Dont expect much, but its a very good option, right across from the beach in a gated community. Very safe. Not ideal for long stays (no food included, no local area to eat only beach food which is always fish, delicious but sometimes u just want regular breakfast lol) perfect if you are bouncing from town to town (cofresi, costambar, PP, sosua, cabarete)
Stayed 1 night in Nov 2022
Response from Diana on 14 Nov 2022
Thank you very much for your review. You are welcome anytime!

6/10 Okay

Jared

Stayed 2 nights in Oct 2022
Response from Diana on 14 Nov 2022
Thank you very much for your review. It is very important for us.

8/10 Good

Eligio

Stayed 1 night in Oct 2022

8/10 Good

giovanni

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Besides the building looking good from the outside, the furniture was outdated, big stains on the sofa, very old gas stove and a very small bed in a small bedroom. We felt safe, though, and we enjoyed the residential area and the proximity to local restaurants, stores and the beach, which felt private and very natural, not "tourist orientated". It was, all in all, good value for the money.
Stayed 1 night in Aug 2022

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place, good location, friendly staff. Nice value for price. Beach is close by. Only dislike is that the bed has a wooden base that is quite noisy when you get in and out of bed and difficult to not disturb your partner.
Stayed 7 nights in Jul 2022

8/10 Good

REYES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality and close to the beach nice area
Stayed 2 nights in Jun 2022

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and well managed
Stayed 12 nights in Jun 2022

8/10 Good

REYES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness it was close to the beach and amenities was good
Stayed 1 night in May 2022

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly special thanks to jose anibal and loved that they had hot water this was very important to me because i am not used to showering with cold water
Stayed 4 nights in May 2022

10/10 Excellent

Kip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay. Great staff, location and service.
Stayed 1 night in Apr 2022
Response from Diana on 20 Apr 2022
Thanks a lot for your review. Our doors are opened for you all the time!