Is Puerto Azul pet-friendly?

Yes, Puerto Azul allows cats and dogs with a maximum weight of up to 60 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Puerto Azul?

Self-parking is available for a fee.

What time is check-in at Puerto Azul?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

Where is Puerto Azul located?

This family-friendly Puerto de la Cruz hotel is located by the sea, within a 5-minute walk of Puerto de la Cruz Archaeological Museum, Playa del Muelle and Eduardo Westerdahl Museum of Contemporary Art. Plaza del Charco and Dock of Puerto de la Cruz are also within 5 minutes.

About the area

Located in Puerto de la Cruz, Puerto Azul is in the city centre and near the beach. Martianez Shopping Centre and La Villa Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rambla de Castro Protected Area and Montana de los Frailes Park. Travelling with kids? Consider La Vola and Jardin Aquatico. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like skiing.

Visit our Puerto de la Cruz travel guide

6/10 Okay

Verified traveller

9 Mar 2020

Liked: Cleanliness, staff & service

Ok

This hotel is ok but pretty worn out. I talked with the owner and he is getting ready to shut down for a total remodel. It was ok for the price and the rooftop terrace has some great views. Most of the front desk staff speaks English..

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

27 Sept 2019

Liked: Staff & service, amenities

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

23 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situado. Habitaciones arregladas y limpias

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

6 July 2019

Liked: Staff & service

Stayed 6 nights in Jun 2019

6/10 Okay

Daniil

4 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

4 Mar 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

27 Feb 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2019

8/10 Good

Cilla

16 Feb 2019

Liked: Cleanliness, staff & service, room comfort

Basic, good location and value for money.

Very basic hotel which gave me quite a shock on arrival. However the room was sparce but clean. The staff were very obliging and nothing was too much trouble for them. Breakfast was continental but sufficient. Location was perfect for beach and old town, lots of bars and restaurants nearby. The only downside there was no TV in the room but there was a tv lounge with programmes in many languages.

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

15 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2019

8/10 Good

Alex, Bournemouth

24 Apr 2016

Liked: Cleanliness, staff & service, room comfort

Great value hotel, excellent location to explore

Considering the price I was pleasantly surprised. I stayed in 3 hotels during my stay (busy time due to carnival) and this was better than hotels 3 times the price when it came to maintainance, cleanliness and WiFi coverage (which was free). The reception staff were fantastically helpful and courteous. Ok so the breakfast was basic but being in the town center there are many places to go and eat breakfast. I will definitely stay again

6/10 Okay

@awoodvine

6 Mar 2016

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Simple, clean hotel in a great location.

Room was small and adequate. Shower was powerful and hot. Bed comfortable. The hotel is in a quiet area away from traffic so I could have my window open at night without hearing any noise from outside. I needed an iron and the hotel provided me with one to use.

4/10 Poor

Mojdeh, Fredrikstad

19 Feb 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke igjen

Personale i resepsjonen var fantastiske alle sammen. Men resten av stedet av ikke mye å skyte av. Små rom, døra til badet gikk ikke av å lukke igjen! Vi måtte spørre om å bytte håndklær i resepsjonen istedetfor at de ble byttet av rengjørings bemanningen. VEldig lytt, man hører at naboen gjør! Jeg ville nok ikke valgt det hotellet som første valg igjen! Eneste fordelen med hotellet var vel hvor den ligger i forhold til alt annet! Veldig sentralt!

10/10 Excellent

Eira

17 Mar 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

21 Feb 2015

Disliked: Cleanliness

Zentrale Lage, landestypisches Flair

Lage mit großer Auswahl an Lokalen, kleine niedlichen Gassen zum Schauen, man ist im Urlaub in einem anderen Land. Schnell zu Fuß alles zu erreichen.

6/10 Okay

alessio, milano

18 Mar 2014

Liked: Staff & service

Disliked: Room comfort

Albergo vicino al centro storico

L'albergo si trova alle spalle di una parallela che costeggia l'oceano. È un due stelle e non ci si può aspettare molto ma il personale è molto gentile e disponibile come quasi il resto degli isolani a differenza del quasi resto degli italiani. Per il tipo di viaggio che ho fatto è andato piu che bene. Ma devo ringraziare una cara operatrice di Expedia che lo ha trovato per me in base alle mie esigenze...a loro va l'eccellenza...da ora in poi tutti i prossimi viaggi saranno insieme a loro . grazie

6/10 Okay

Verified traveller

17 Nov 2013

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

sehr einfaches Hotel in guter Lage

Insgesamt Schulnote 4+. Sehr freundliches Personal und preisgünstig. WLAN und Safe im Preis inbegriffen. Wände leider so dünn, dass man nachts z.B. die Nachbarn schnarchen hört oder aufs Klo gehen hört. Ausstattung des Zimmers spartanisch. Keine Seife oder Duschzeug im Bad, aber Bett sauber und bequem. Fenster im Bad ließ sich nicht schließen und Steckdose im Zimmer war abenteuerlich lose. Für zwei Sterne fand ich das ok. Mehr Sterne hat das Hotel im jetztigen Zustand aber definitiv nicht verdient. Schade, eigentlich könnte man da mehr drauß machen.

4/10 Poor

Gary, Manchester, UK

17 Apr 2013

Disliked: Property conditions & facilities, room comfort

Hmmm....

Great location, staff were friendly enough but the hotel is more of a hostel than a hotel. Very tired and dark. I had a dreadful dark room with a metal camp bed. I believe all the beds are the same and they are so noisy that as soon as you move in the night the noise wakes you up. Only half of the light bulbs worked. I never ate in the hotel so can"t judge the food but you are surrounded by great restaurants and cafes and really are spoiled for choice. I don't like to give negative comments and I suppose it's my own fault for being a little tight and thinking I had found a bargain.. in hindsight I wish I had paid a hundred or so pounds more and got somewhere more upmarket. I would add that I was a single traveler and so probably got the crappiest room in the hotel. A fellow single guest said that other rooms she had seen into were better than ours! The rooms were cleaned everyday and the maid did a good job. The resort is quite pretty and great for shopping but there isn't much to do for younger people. Kind of reminded me of Bournemouth with sun except they are all middle aged or old Spanish people taking their hols there.

8/10 Good

Baldock, Scotland, UK

2 Apr 2013

Liked: Staff & service, property conditions & facilities

Nice if you want basic accommodation 5 star staff

Very nice staff would return no problems at all the rooms are standard but the staff are very good and very central :)

6/10 Okay

maurizio, Aosta,Italia

18 Feb 2013

Liked: Cleanliness, staff & service

hotel per giovani

Ottima posizione della struttura, in pieno centro a Puerto de la Cruz. Le camere non sono certo il massimo: piccole e mal tenute. Buona sistemazione per giovani che non hanno bisogno di particolari comfort.

10/10 Excellent

Verified traveller

19 May 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

entrada.

pongo un 4 en estado o mantenimiento solo por la entrada,no me parecio la entrada de un hotel,pero del resto muy me fui muy satisfecha muchas grasias y asta la proccima chao.

8/10 Good

maurizio, Aosta,Italia

29 Feb 2012

Liked: Cleanliness, staff & service

buona sistemazione

Strutture e camere non sono dotate di grandi confort. L'hotel non è adatto ad una clientela esigente, bisogna adattarsi, ma la posizione in pieno centro a Puerto de la Cruz ne fa un ottimo luogo di soggiorno, accogliente e informale. Non adatto a famiglie. Ottimo per giovani.

8/10 Good

Renate, Ingolstadt, D

9 Jan 2012

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr zu empfehlen!

Eine perfekte Lage sowohl zum Busbahnhof als auch zum Strand bzw. ins Zentrum mit allen Einkaufs- und Einkehrmöglichkeiten sowie das Personal des Hotels sprechen sehr dafür, sich dort einzuquartieren. Die Einzelzimmer sind etwas klein, jedoch ausreichend mit eigenem Bad! Es gibt aber auch wunderbare Doppelzimmer, zum Teil mit Balkon! Die Dachterasse mit Blick auf den Teide fand ich ebenfalls sehr gut! Preis-/Leistungsverhältnis ist mehr als perfekt!

8/10 Good

Verified traveller

1 Dec 2011

Liked: Cleanliness, staff & service

Disliked: Room comfort

6/10 Okay

Conny, Zillertal, Austria

23 Nov 2011

Liked: Cleanliness

Hotel Puerto Azul Tenerife

Great location - pretty pedestrian street, very close to all the action in town, waterfront, bars, resto's, shops. Quiet at night. Room service is good and cleans well. Reception is friendly and very helpful. Room is clean, no frills - no luxus, my bed is a bit uncomfortable on one side! But the room has all I need. All in all a good base in town. For those who prefer to spend less on accomodation and more on activities/sights etc, a good place. Not for those who spend thier holiday in the hotel room! I reccommend this for those who need no luxury, and I would stay here again! :)

4/10 Poor

Verified traveller

1 June 2011

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

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Puerto Azul Reviews

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Good

7.4/10

8.6/10

7.4/10

6.2/10

Reviews

6/10 Okay

Verified traveller

Ok

Verified traveller

8/10 Good

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8/10 Good

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Verified traveller

6/10 Okay

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6/10 Okay

Daniil