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One Puebla Serdan

3.0 star property
Relax in an eco-certified oasis that's close to it all. Get down to business with ease or simply unwind.

Choose dates to view prices

Experience the eco-friendly charm of One Puebla Serdan, a hotel near Galerías Serdán. Stay connected with in-room WiFi, take care of business at the meeting room or business center, and unwind with laundry facilities - all while enjoying free self parking and a 24-hour front desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$89
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023

What's nearby

  • Galerías Serdán - 5 min walk - 0.5 km
  • Parque del Paseo de Los Gigantes - 2 min drive - 2.3 km
  • Cuexcomate Volcano - 3 min drive - 1.5 km
  • Fuente de los Frailes - 3 min drive - 3.0 km
  • Chapel of Santo Domingo - 3 min drive - 2.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sushimart - ‬4 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Antigua Taquería La Oriental - ‬8 min walk
  • ‪Mr. Sushi - ‬8 min walk

About this property

One Puebla Serdan

Hotel near Galerías Serdán
Located close to Finsa Industrial Park, One Puebla Serdan provides laundry facilities and a business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • 1 meeting room, a water dispenser and a 24-hour front desk
  • A front desk safe, smoke-free property and a lift
Room features
All 126 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is One Puebla Serdan pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at One Puebla Serdan?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at One Puebla Serdan on 28 Dec 2025 start from AU$88.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One Puebla Serdan?

Self-parking is free at this property.

What time is check-in at One Puebla Serdan?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Puebla Serdan?

Checkout is at noon.

Where is One Puebla Serdan located?

Located in the heart of Puebla, this hotel is 0.3 mi (0.4 km) from Galerías Serdán, and within 6 mi (10 km) of Finsa Industrial Park and Estadio de Béisbol Hermanos Serdán. Centro Expositor and Cuauhtemoc Stadium are also within 6 mi (10 km).

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Reviews

One Puebla Serdan Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 324 out of 527 reviews
Rating 8 - Good. 147 out of 527 reviews
Rating 6 - Okay. 38 out of 527 reviews
Rating 4 - Poor. 9 out of 527 reviews
Rating 2 - Terrible. 9 out of 527 reviews

Reviews

10/10 Excellent

ESMERALDA

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

dulce

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious! Great variety and traditional. Chilaquiles with all sauces. I am totally coming back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Afsaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day
Stayed 1 night in Mar 2025

8/10 Good

Eruviel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Staff was nice and the room was clean.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

agradable
Stayed 1 night in Dec 2022

8/10 Good

MA. NIEVES HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Dec 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

8/10 Good

Rafael

Liked: Cleanliness
Disliked: Staff & service
No opinion
Stayed 1 night in Jul 2023

6/10 Okay

Emilio

Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Diana Gabriela Flores

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Dec 2025

6/10 Okay

Vanya

Liked: Cleanliness, property conditions & facilities
La comida es pésima, en el desayuno buffet prepararon soya con un sabor muy muy desagradable
Stayed 1 night in Dec 2025

8/10 Good

Alejandro Baltazar

Liked: Amenities, property conditions & facilities
El personal fue amable
Stayed 3 nights in Dec 2025

6/10 Okay

RUFINO

Liked: Cleanliness, staff & service, amenities
Menu de desayuno muy básico, la secadora de cabello de la habitación no funcionaba.
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Amenities
Muy buen servicio y atención . Todo excelente te
Stayed 1 night in Dec 2025

8/10 Good

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Locación buena
Stayed 1 night in Nov 2025

8/10 Good

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones
Stayed 1 night in Nov 2025

4/10 Poor

Laura

Liked: Amenities
Disliked: Cleanliness
La habitación super pequeñita, estaba sucia, mucho ruido
Stayed 1 night in Nov 2025

8/10 Good

Hugo

Liked: Cleanliness, staff & service
Disliked: Amenities
Las instalaciones y limpieza no hay duda que se esmeran de mantener el standar de la marca sin embargo recomiendo que revisen los despachadores de shampoo y jabón ya que los productos huelen rancios muy desagradable, estos son los pequeños grandes detalles
Stayed 1 night in Nov 2025

10/10 Excellent

Osoyu Obzuany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Nov 2025

10/10 Excellent

Lilia del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y confortable
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, solo para hacer el check in considero nos hicieron esperar más de lo normal, con la habitación todo excelente
Stayed 1 night in Oct 2025