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Hotel Arbis

3.0 star property
Hotel in Puebla with free breakfast and rooftop terrace

Choose dates to view prices

Hotel Arbis sits on the Strip, offering a lively retreat with a rooftop terrace for guests to enjoy the surroundings. Visitors get free WiFi in their rooms, and practical amenities like luggage storage and tour assistance help them make the most of their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$49
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 1 Double Bed

Premium Studio

Highlights

Flat-screen TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Blackout curtains
Rainfall showerhead
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carmen Serdán 36 Santa María la Rivera, Puebla, PUE, 72010

What's nearby

  • Cuauhtemoc Stadium - 4 min drive - 4.9 km
  • Galerías Serdán - 9 min drive - 2.7 km
  • Centro Expositor - 13 min drive - 6.0 km
  • Zócalo de Puebla - 17 min drive - 5.3 km
  • Puebla Cathedral - 17 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive

Restaurants

  • ‪Comida Corrida Zuly - ‬4 min walk
  • ‪El Borrego de Tulancingo - ‬12 min walk
  • ‪Ruta Café - ‬13 min walk
  • ‪Puebla de Mis Amores - ‬18 min walk
  • ‪Carnitas Los Paliacates - ‬13 min walk

About this property

Hotel Arbis

Hotel near Cuauhtemoc Stadium
Hotel Arbis provides amenities, such as free continental breakfast and a rooftop terrace. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Tour/ticket information, a 24-hour front desk and luggage storage
  • Smoke-free property and concierge services
Room features
All guest rooms at Hotel Arbis have thoughtful touches, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and free bottled water.
More amenities include:
  • Rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, portable fans and daily housekeeping

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  • Free WiFi
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 5:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Royal Heroica Puebla de Zaragoza
Royal Heroica Puebla de Zaragoza
Hotel Hotel Royal Heroica Puebla de Zaragoza
Heroica Puebla de Zaragoza Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal Puebla
Royal Puebla
Hotel Hotel Royal Puebla
Puebla Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal
Hotel Arbis Hotel
Hotel Arbis Puebla
Hotel Arbis Hotel Puebla

Frequently asked questions

Is Hotel Arbis pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Arbis?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Arbis on 14 Nov 2025 start from AU$48.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Arbis?

Self-parking is free at this property.

What time is check-in at Hotel Arbis?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Arbis?

Checkout is at noon. Late check-out is available for a fee.

Where is Hotel Arbis located?

Situated near the airport, this hotel is within 3 miles (5 km) of Galerías Serdán, Parque del Paseo de Los Gigantes and Museo del Ferrocarril. National Museum of Mexican Railroads and Fuente de los Frailes are also within 3 miles (5 km).

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Reviews

Hotel Arbis Reviews

7.8

Good

8.2

Cleanliness

4.0

Location

8.2

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 14 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

Reviews

10/10 Excellent

Francisco J Valenzuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Netflix and breakfast.
Stayed 3 nights in Jun 2025

8/10 Good

Agustín

Liked: Cleanliness
Si se cumple gracias
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta que agreguen jabón y shampoo para bañarse, además de toallas extras
Stayed 1 night in Nov 2025

2/10 Terrible

Joana Fabiola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está en una zona fea, el hotel se está cayendo de viejo, el personal es muy grosero, te venden en un lugar que no es
Stayed 2 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sí y el desayuno muy rico
Stayed 1 night in Oct 2025

4/10 Poor

Ivonne

Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia tiene estacionamiento, dejaron prendido un camión toda la noche y el ruido no deja dormir, el tren pasa cada 3 a 4 horas y lo mismo mucho ruido, el desayuno segun es de 7 a 10 am y llegue 9:19 y no habia nada, le pregunte a la señorita y me dijo que es hasta donde alcance, minimo deben abastecer la pasta y los aderezos de los guafles hasta las 10am por atención al huesped ya que los Guafles , Cornflakes y bolitas de Nesquik es lo unico que tienen. Llegue a las 11:30 al chek in y me cobraron 200 pesos mas.
Stayed 1 night in Sep 2025

6/10 Okay

Dana

Disliked: Staff & service
El hotel esta bonito pequeño si vas de paso. Lo malo es que la señora de la noche se me hizo con una actitud muy mala , el estacionamiento es mu pequeño y si no agarras lugar te despiertan para mover tu carro porque lo dejas adentro pero estorbando a otros, las almohadas muy duras he incomodas me toco una cama muy aguada que se sentian los resortes en cambio mi familiar estaba en la de junto y si estaba un pico mejor la cama el Internet se va de repente el chico que esta limpiando o pornlo que vi es muy amable.
Stayed 1 night in Sep 2025

6/10 Okay

Rubi

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel que cumple con lo que ofrece Instalaciones limpias y en buenas condiciones
Stayed 2 nights in Sep 2025

6/10 Okay

Jesus

Me gustó el servicio de desayuno continental sin embargo falta fruta. Hay mucho ruido por el tren y el personal de limpieza pone música muy alta en la mañana. El lugar es limpio, considero que el precio es adecuado.
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues todo bien solo fue una noche con la agrupación y sin problema alguno el desayuno bien y atentos en el servicio
Stayed 1 night in Aug 2025

10/10 Excellent

maria del Consuelo

Liked: Amenities
Esta muy bien, es lumis y son muy amables
Stayed 1 night in Aug 2025

6/10 Okay

Arturo

Liked: Staff & service
La ubicación de la propiedad no es segura
Stayed 1 night in Aug 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

todo bien, incluye desayuno
Stayed 1 night in Aug 2025

10/10 Excellent

Hugo Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buena atención el lugar siempre limpio muy recomendable y el personal muy atento
Stayed 1 night in Jul 2025

4/10 Poor

Manuel

No es lo que vez en las fotos, deben publicar fotos del baño ya que está horrible tiene hongo sucio y no hay azulejo, he visto baños así (compactos) pero bien hechos este le falta mucho, no había shampoo solo jabón líquido de manos no había más
Stayed 1 night in Jul 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado al 100
Stayed 1 night in Jun 2025

6/10 Okay

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asco de atencion y servicio al cliente.

Habitaciones en mal estado, camas incomodas y viejas. Paredes llenas de humedad, baño super pequeño y en mal estado. Una de las recepcionistas me dijo que no podia darme papel o una bolsita para yo mismo recojer los desechos de mi cachorro, que por el cuidado del medio hambiente, pero en sus botes de basura ponen bolsas. Le pedi papel sanitario y me dijo que no tenia, que podia ir a la vuelta a comprar uno, entonces tuve que subir a la habitacion en el utlimo piso para bajar papel y recojer lo del perro. Luego ya estando hasta arriba, hizo que me fueran a buscar una de las chavas de limpieza que por que el cachorro se habia hecho del uno y debia limpiar. Ya baje le pregunte a donde e hizo que otro chavo me llevara en donde a donde se supone que se hizo el perrito, estaba completamente seco y limpio y cuando le dieron aviso lo unico que hizo fue decir por radio, dile que una disculpa. De verdad que pesimo trato de esa señora, que para dar atencion al cliente no tiene ni idea y no es por que me hizo limpiar los desechos de mi perro, mas bien por sus respuestas sin sentido, les pedi fact.. y me dijeron que solo se podia el pago de la habitación, el pago por lo que cobraron por noche por el perro no lo podian fact... No me dio ningun recibo, no se si se quedo con ello. Al final no recomiendo para nada este lugar, el tren pasa cada 3 horas y hace un ruido insoportable. Todo por desesperado y no buscar mas en mejor ubicacion y por cierto el internet NO SIRVE.
Stayed 2 nights in Jun 2025

6/10 Okay

Maria eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
No hubo agua caliente
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
habitación muy amplia, gran variedad de canales premium, el personal muy amable, incluye desayuno.
Stayed 1 night in Jun 2025

8/10 Good

Luis

Liked: Staff & service, amenities
Solo espero que mejore en el servicio de TV y que a las ventanas no le entren la luz de alumbrado público en la noche y mejor apoyo del wifi
Stayed 3 nights in Jun 2025

10/10 Excellent

NORMA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendable

El hotel es muy económico y muy limpio el personal muy amable muy recomendable para viajar con familia o en plan de trabajo
Stayed 5 nights in Jun 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para la.noche que pasamos, es una buena opción en precio y ubicación
Stayed 1 night in May 2025