Close to Zócalo de Puebla and Puebla Cathedral, Gilfer Hotel provides free full breakfast, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a business centre.
Located in Puebla, Gilfer Hotel is in the city centre. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Cuauhtemoc Stadium or Estadio de Béisbol Hermanos Serdán. Guests appreciate the hotel's central location. Visit our Puebla travel guide
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla
2 min walk - 0.2 km
Candy Street
2 min walk - 0.2 km
Puebla Cathedral
3 min walk - 0.3 km
El Parian Market
5 min walk - 0.5 km
Puebla Convention Center
8 min walk - 0.8 km
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.)
42 min drive
Restaurants
Starbucks
1 min walk
Restaurante Hotel Royalty
2 min walk
La Porfiriana
2 min walk
El Globo
2 min walk
Antigua Taquería La Oriental
1 min walk
About this property
Gilfer Hotel
Upscale hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Gilfer Hotel provides free full breakfast, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a business centre.
Other perks include:
Tour/ticket information, a lift and a 24-hour front desk
A front desk safe, smoke-free property and concierge services
A banquet hall, a ballroom and 2 meeting rooms
Guest reviews say great things about the helpful staff and location
Room features
All 92 rooms include comforts such as private indoor hot tubs and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with Jetted bath and hydromassage showers
32-inch plasma TVs with cable channels
Wardrobes/cupboards, mini fridges and coffee/tea makers
Free full breakfast available daily 7:30 AM to noon
2 restaurants
A bar/lounge
Restaurants on site
El Pasaje
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
2 meeting rooms
Business centre
Accessibility
Hardwood flooring in room
Lift (150 centimetre wide door)
More
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Jetted bathtub
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
32-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Mini-fridge
More
Air conditioning
Desk
Free local calls
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Clothing is optional at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Gilfer Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Gilfer Hotel?
As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Gilfer Hotel on 19 Oct 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Gilfer Hotel?
Gilfer Hotel doesn't offer parking.
What time is check-in at Gilfer Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Gilfer Hotel?
Checkout is at noon.
Where is Gilfer Hotel located?
Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Poblano de Arte Virreinal Museum and Santo Domingo Church are also within 5 minutes.
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Reviews
Gilfer Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 304 out of 702 reviews
10 - Excellent
304
Rating 8 - Good. 257 out of 702 reviews
8 - Good
257
Rating 6 - Okay. 86 out of 702 reviews
6 - Okay
86
Rating 4 - Poor. 32 out of 702 reviews
4 - Poor
32
Rating 2 - Terrible. 23 out of 702 reviews
2 - Terrible
23
Reviews
Verified review
8/10 Good
Claudia
3 Feb 2026
Liked: Cleanliness, amenities
Staff was friendly an rooms were clean
Stayed 1 night in Jan 2026
Verified review
8/10 Good
Martin
9 Jan 2026
Liked: Cleanliness, staff & service, amenities
Lots of nearby shopping and was close to a lot popular tourist attractions. The center was only 3 minute walk and the hotel had a great view of the church.
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023
Verified review
8/10 Good
Verified traveller
23 Oct 2023
Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner.
Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items,
Los Sapos, Barrio del Artista
Most of all you will feel safe
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather.
The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin.
Regular cleaning staff and front desk personnel were nice and friendly.
I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Habitación con polvo bajo la cama.
Se requiere cambios de muebles, lucen muy viejos.
Las amenidades de baño solo 20 ml de shampoo y dos jaboncitos de pastilla :(
Dice desayuno a la carta incluido, pero casi todo lo cobran aparte, cuidado.
Estacionamiento y wifi muy bien.
Todo muy bien, sigue siendo un hotel confortable, confiable y muy bien ubicado. Además su costo es razonable. Solo observar que debe mejorarse en el baño el área de la ducha. La regadera está en mal estado, ni sale suficiente agua y tiene baja presión. Es necesario sustituir los accesorios.