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Hotel Río Puebla Centro

3.0 star property
Hotel with a 24-hour front desk, near Zócalo de Puebla

Choose dates to view prices

In the heart of Puebla Historic Center, Hotel Río Puebla Centro offers a warm welcome with its inviting terrace. Take advantage of dry cleaning services, luggage storage, and tour assistance to make your stay seamless. Connect to in-room WiFi or stop by the vending machine for a quick snack.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Free bottled water
Satellite channels
Iron/ironing board
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Free bottled water
Satellite channels
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
14 Poniente 304, Puebla, PUE, 72000

What's nearby

  • Santo Domingo Church - 7 min walk - 0.6 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Zona Histórica de los Fuertes - 12 min walk - 1.0 km
  • Puebla Cathedral - 14 min walk - 1.2 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 46 min drive

Restaurants

  • ‪Cemitas América - ‬6 min walk
  • ‪La Kava - ‬6 min walk
  • ‪Pozolería Chapala - ‬6 min walk
  • ‪Super Soya - ‬7 min walk
  • ‪La Cemita - ‬3 min walk

About this property

Hotel Río Puebla Centro

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Río Puebla Centro provides amenities, such as a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, a front desk safe and a vending machine
  • A 24-hour front desk and tour/ticket information
Room features
All guest rooms at Hotel Río Puebla Centro include amenities, such as free WiFi and sound-insulated walls, as well as free newspapers and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 28-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fans and daily housekeeping

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  • Free WiFi
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

HOTEL RIO Puebla
RIO Puebla
HOTEL RIO
Hotel Río Puebla Centro Hotel
Hotel Río Puebla Centro Puebla
Hotel Río Puebla Centro Hotel Puebla

Frequently asked questions

Is Hotel Río Puebla Centro pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 150 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Río Puebla Centro?

Hotel Río Puebla Centro doesn't offer parking.

What time is check-in at Hotel Río Puebla Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Río Puebla Centro?

Checkout is at noon.

Where is Hotel Río Puebla Centro located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Poblano Museum of Popular Art and Zócalo de Puebla. Candy Street and Rosario Chapel are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 11 minutes by foot.

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Reviews

Hotel Río Puebla Centro Reviews

7.6

Good

8.2

Cleanliness

5.6

Location

8.4

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 25 out of 92 reviews
Rating 8 - Good. 40 out of 92 reviews
Rating 6 - Okay. 13 out of 92 reviews
Rating 4 - Poor. 7 out of 92 reviews
Rating 2 - Terrible. 7 out of 92 reviews

Reviews

6/10 Okay

Xitlallic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
J
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Good experience

The room is newly renovated and is nicely done. Hot water was great, internet was great. This hotel uses a fair amount of air freshener byt not in a good way. Way too strong a smell and if youre sensitive to scents, be advised. Other than that a good hotel for the price.
Stayed 1 night in Jan 2023

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación muy limpia y en buenas condiciones
Stayed 1 night in Sep 2025

4/10 Poor

Moises

Disliked: Cleanliness, property conditions & facilities
La habitación tenía muchas manchas en la pared y la pintura estaba descarapelada y con humedad, el baño estaba sucio y no contaba con jabón, shampoo etc… los muebles estaban rotos. En las imágenes la habitación que me dieron no aparecía en las galerías. El personal fue amable y me atendió bien pero definitivamente las instalaciones que tenía mi habitación eran terribles.
Stayed 1 night in Sep 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
El servicio y atención muy buenos. En general falló un poco la señal de TV y WiFi pero igual casi no estuvimos en el hotel. Se descansa bien.
Stayed 1 night in Aug 2025

8/10 Good

Anai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay muchas opciones de comida Alos alrededores solo hasta el centro aunque caminando está a unos 20 min el hotel está limpio y cómodo
Stayed 2 nights in Aug 2025

2/10 Terrible

Maritere

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EL hotel no tiene estacionamiento despues de las 8pm y al querer salir a buscar en donde dejar el auto, la recepcionista de muy muy mal modo nos dijo que si saliamos no abriria ya la pruerta. Jamas volveriamos reservamos 7 habitaciones y ni asi tuvieron buen trato.
Stayed 1 night in Aug 2025

8/10 Good

Nancy Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación es cómoda, sin embargo, es muy pequeña y le hace falta un poco más de ventilación. La ubicación es buena y el personal amable. En general todo bien.
Stayed 1 night in Aug 2025

8/10 Good

Rodivert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería

Fué una buena experiencia... Está bien situado, cómodo, limpio y el personal es amable
Stayed 3 nights in Jul 2025

10/10 Excellent

Vinisha

Liked: Cleanliness, amenities, property conditions & facilities
Lugar tranquilo, personal atento, habitación bien, volvería
Stayed 1 night in Apr 2025

10/10 Excellent

Lona Ramírez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien por la zona centrica limpio y barato
Stayed 1 night in May 2025

6/10 Okay

gabriela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las infraestructura no cuenta con buen mantenimiento cuando me hospedé La manguera del lava manos agua se rompió e hizo un enorme charco de agua
Stayed 1 night in Jan 2025

8/10 Good

Maressa

Liked: Cleanliness, staff & service
Buena ubicación, no muy lejos del centro. No tiene aire acondicionado.
Stayed 2 nights in Dec 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con lo necesario para una estancia, y esta muy accesible a lugares concurridos
Stayed 1 night in Nov 2024

10/10 Excellent

Perla

Liked: Staff & service, amenities, property conditions & facilities
Un buen hotel, me volvería a quedar ahí y su personal es muy amable
Stayed 1 night in Oct 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, solo deberían tener habitación más amplias.
Stayed 1 night in Nov 2024

8/10 Good

José Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2024

4/10 Poor

ALFONSO ALEJANDRO LOPEZ

Disliked: Cleanliness, amenities, property conditions & facilities
Le falta más limpieza
Stayed 1 night in Sep 2024

10/10 Excellent

Magda Kitzury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in May 2024

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy diferente al que se presenta en la plataforma. La habitación para 2 era como de paso, sin ventilador. No.cubren el estacionamiento las 24 hrs solo de las 19 hrs a las 9 hrs el resto hay que pagar $20 por hora. Total decepción, creo que no es un hotel que debería de estar en esta plataforma.
Stayed 1 night in Apr 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por factura en tiempo y forma
Stayed 1 night in Mar 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities
Excelente servicio, recepción muy amable y atenta.
Stayed 1 night in Feb 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es accesible a las tiendas al zócalo y bancos tranquila céntrico y buena atención
Stayed 2 nights in Jul 2023

6/10 Okay

Beatriz Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No descansas

No es nada cómodo para descansar. Sus puertas no son obscuras, dejan pasar tanta luz que parece que tienes foco adentro. No dormí nada realmente por esto. No tienen ventilación y aparte están tan juntas las demás habitaciones, que se oye absolutamente todo.
Stayed 1 night in Apr 2023

10/10 Excellent

Naomy Yohana

Liked: Cleanliness, staff & service, property conditions & facilities
Es limpia y centrica
Stayed 1 night in Feb 2023