Puako Bay Tours and Activities

Second time staying here and we love how relaxing and not-busy this resort is. Unfortunately, this time there were some issues that could’ve been and should’ve been handled. We had 2 rooms and both didn’t have any soap for bathroom sink provided. We had to call housekeeping to get some so that we could wash our hands after using the bathroom and it took over and hour and 2 calls to get it. We found cockroaches in a couple of areas (the pool and outside our room) and when we called to have someone take care of it, it took over 4 hours and more calls to the front desk. On top of that, the Holoholo store on the property, had THE MOST rude worker. She was in the coffee bar area and every time we went, she was so clearly irritated to have to help anyone. She was equally rude to everyone I saw her come in contact with so I know it wasn’t just toward us. Spoke to the hotel manager, Sally, who was aware and advised about the situation. She was very apologetic but this store isn’t actually associated with the resort. Whatever you do, don’t eat breakfast at the Piko restaurant in the resort. Beyond expensive and none of us enjoyed the food! Lunch bar is great for food however!

Most amazing views. We enjoyed sunset every night. The washer/dryer and fully stocked kitchen were part of why I booked here and it was much appreciated. We utilized both amenities. We did not want to leave- absolutely loved the oceanfront views.

It was a 9 out 10 the only thing was the parking guest can only park in parking stalls without numbers because there’s residence that live there so finding a parking spot with no number is slim pickings but besides that the place is amazing kitchen was perfect. Everything we needed room was a 10 beautiful property had an amazing time. Quiet not a place for small kids real relaxed would stay there again no questions asked