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Reviews of Neptune Villas

3.5 out of 5
Neptune Villas
533 Chalk Sound, Providenciales, Providenciales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 153 out of 214 reviews" "
Rating 8 - Good. 37 out of 214 reviews" "
Rating 6 - Okay. 10 out of 214 reviews" "
Rating 4 - Poor. 7 out of 214 reviews" "
Rating 2 - Terrible. 7 out of 214 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Even though we are on the side of the island that is away from the hussle and bussle of Queens Bay. It is the perfect area for private beaches with peace and quiet. Prepped (a must) taxi pickup and drop off the day before since we wanted to spend the entire day at Queens Bay, took about 30 mins with traffic. Neptune villa has the most beautiful views and if you need away from people, they are the place for you. Be prepared to go get groceries or snacks before hand. The restaraunt on the property is delicious and good if you're not looking to leave. No grocery store is near there, the gas station does have necessities if need be. The restaraunts are close by and exceptional. Met amazing locals and evedyone is chill and laid back.
Stayed 7 nights in Mar 2024

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Beautiful cottage & great dining! Views were spectacular.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
This property was PERFECT!!!!! We loved our villa, the beach, and our private pool. We’ll be back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We needed an escape from reality & chose to fly to Turks & Caicos for the first time. Neptune Villas was the ideal place! A quick walk to Sopadilla Bay to relax oceanside—or we could just hang out in our private pool. Las Brisas is the restaurant on site & the food was outstanding! Owner Rachel is managing the property with excellence & we’d stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rajwinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Stayed 2 nights in Feb 2024

10/10 Excellent

Semira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Wonderful
We had an incredible stay and I highly recommend the restaurant and pontoon cruise available on the property!
Stayed 1 night in Feb 2024

8/10 Good

Breanna

Stayed 2 nights in Feb 2024

10/10 Excellent

Roman

Liked: Cleanliness, property conditions & facilities
Peaceful and serene surroundings with friendly professional staff
Stayed 7 nights in Jan 2024

10/10 Excellent

Makeda

Travelled with group
Liked: Room comfort
Hidden Gem!
What a hidden gem! The villas were amazing and spacious. Very clean. The staff was very attentive and helpful. The restaurant was AMAZING. The Villa was a two bedroom, two full bathroom, kitchen with appliances, a large common area, pool, large wrap around porch and hammock. We left the premises. But we didn’t have to. I’ll come back for sure.
Stayed 1 night in Jan 2024

10/10 Excellent

Tracie

Travelled with partner
Liked: Amenities
Property is on a sound, beautiful clear water, unique villas, great restaurant. As described, not great for walking outside of small resort as there are no sidewalks. Quiet and romantic.
Stayed 1 night in Jan 2024

10/10 Excellent

GAGANDEEP

Liked: Cleanliness, amenities, property conditions & facilities
amazing layout- beutifully decorated and great service at the check in
Stayed 1 night in Dec 2023

10/10 Excellent

Philicia

Stayed 4 nights in Dec 2023

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, room comfort
Great spot
Stayed 4 nights in Nov 2023

10/10 Excellent

curtis

Travelled with family and small children
We rented 3, 2 bedroom villas. They were clean and nice and exceeded our expectations. The staff were friendly and kind and we would return again!
Stayed 1 night in Nov 2023

8/10 Good

Jacquanda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Very nice property, updating was in progress so I will not fault them for not being as modern as other places. But it was clean and the staff was friendly and helpful. Having a plug pool to ourselves was a bonus. We will be back
Stayed 3 nights in Sep 2023

10/10 Excellent

Emily

Stayed 4 nights in Nov 2023

10/10 Excellent

Aazel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property was quiet, tranquil and peaceful. Beaches all around and a pool for each villa. Big enough to interact with others and small enough to have intimate conversations. There is restaurant on the property for the nights you don't want to go into Grace Bay. Rachel the General Manager was a rock star she was amazing and so attentive. Thank you for making our stay so memorable and effortless! Can't wait to get back.
Stayed 5 nights in Aug 2023
Response from Rachel on 1 Nov 2023
See you soon! ty

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2023
Response from Rachel on 1 Nov 2023
See you soon!

10/10 Excellent

Ray

Liked: Cleanliness, room comfort
GREAT PLACE TO STAY
First I want to say if you’ve read all the previous reviews like i did- please know the entry gate that locks at night, now has a lock that each guest has a key to-(incase you come back after hours with your rental car) THE PLACE IS SO GREAT! The little houses are each tucked away from each other with trees and shrubbery. Each house has its own little pool- also pretty well hidden from the other houses. There’s a clubhouse on the property with a pool and wonderful restaurant! The staff is AMAZING AND SO HELPFUL. the lady that runs the place is always there helping. If you’re planning any excursions or trips- ask the staff because they’re a wealth of knowledge! The property is on the chalk sound. If you take the kayaks out in the sound, there’s place wreck to see, a blue hole and an iguana island. The staff can also take you out to these places if it’s the season for them to have their boat out. This property is in PROVO area which is more suburb like and not commercial at all. Grace bay is about 35 min away and very commercial - like where all the mega hotels are/ and very busy beach’s Neptune Villa however is right across the street from Taylor Bay beach and Sapodilla Beach. These beaches are very secluded and amazing. I much preferred to be in this Provo area rather than the very commercial and crowded area. Neptune Villa haseverything you need on site including your own washer/dryer. I’d reccomend renting a car so you can explore the island.
Stayed 7 nights in Sep 2023
Response from Rachel on 25 Sept 2023
See you soon!

10/10 Excellent

Odalis

Stayed 2 nights in Sep 2023
Response from Rachel on 1 Nov 2023
See you soon!

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2023
Response from Rachel on 25 Sept 2023
Hope to see you soon!

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Rachael and the staff at Las Brisas were very friendly, hospitable and professional!!!
Stayed 5 nights in Jul 2023
Response from Rachel on 25 Sept 2023
Hope to see you soon!

10/10 Excellent

Kerry-Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant on site was terrific, with excellent fresh seafood options; including sushi. The service throughout the restaurant and villas was welcoming, warm, helpful and excellent. The villa was beautiful, and we loved our private pool. Sapodilla Bay, across the street, is stunning; and it was a short walk to Taylor Bay, equally stunning and quiet. Chalk Sound was beautiful, and I highly recommend the pontoon boat trip.
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything -outstanding.

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Wynter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved how private it was and the owner Ms. Rachel has the best hospitality!! The villas are also walking distance from the beach! Loved it and I will be returning!

10/10 Excellent

Laurie

Stayed 1 night in Jun 2023

10/10 Excellent

carl, olathe

Liked: Cleanliness, amenities, property conditions & facilities
The villa set up was so great.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jahi

Liked: Cleanliness, property conditions & facilities
Our stay at Neptune villa were so beautiful, we enjoyed our stay , will be back
Stayed 1 night in May 2023

10/10 Excellent

Keshia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant as always
Stayed 1 night in May 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was very pleased with the staff helping me with flowers for our room.
Stayed 3 nights in May 2023

10/10 Excellent

Carleton

Stayed 4 nights in Apr 2023

2/10 Terrible

Sarah

Travelled with family
Disliked: Room comfort
Know before you book...
Terrible experience. Booked this room for one night, essentially to house our luggage before departing T&C. When we arrived that evening, we were given the key to our bungelow and told the number, with no other written or verbal information provided. My husband left to find something to eat and returned 20 minutes later to find the entrance gate closed and locked. He parked our van (with all luggage) on the street and had to climb the fence to get back in. When we talked through the fact that they probably closed that gate for a reason, assuming it was to protect vehicles from vandalism (as this location is very near the residential settlement on the island)...we ended up having to both climb back over the fence, return to our car and drive back to our villa on the other side of the island. For which the office employee offered absolutely no expression of regret or apology. The pictures also show this place a little newer than you'll find. And the mattresses are on the far firm side. Would definitely not book again.
Stayed 1 night in Mar 2023

10/10 Excellent

Armando

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here the last night of our TCI trip and wished we had spent the rest of our stay here too. A car rental is a must if staying here, as the only beach within walking distance is the super shallow Sapodilla Bay, and the only restaurant the one on site, both of which are good, but would probably get old after a few days. Apart from that, the units are clean and well-equipped, the staff friendly, and the check-in process a breeze. Our kids loved the private pool and hammock on the deck, while the adults appreciated the spaciousness of the units and the overall sense of privacy and safety.

2/10 Terrible

Sheila K

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Neptune Villa’s. We had a horrible experience! After a long travel day we arrived to check in and was told ‘we don’t have a room for you’. We most certainly did have a reservation but they said no rooms were available. They had been trying to call us and email us… yep WHILE we were in the flight to TCI!!!! Not the way to start the vacation. Ended up having to pay premium $$$$ to find and book a room for 3 nights so last minute. Horribly disappointed in how we were treated and absolutely would recommend you NOT BOOK NEPTUNE VILLAS!
Stayed 3 nights in Mar 2023

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property felt like heaven. Its quiet and away from the touristy area. Its honestlt just a 15-20 min drive to all that stuff. The property has a nice restaurant, beautiful beach and kayak rentals. The private pool and hammock located in my villa was a nice touch. The staff was super nice and friendly. Felt like the property had everything I needed.
Stayed 3 nights in Mar 2023
Response from Rachel on 4 Apr 2023
Thank you for your feed back.. Hope to see you soon!

10/10 Excellent

Kurt, Ewing

Liked: Cleanliness, property conditions & facilities
We love it here, great property. Walk to beach. Going back again
Stayed 7 nights in Mar 2023
Response from Rachel on 22 Mar 2023
Thank you for your review. Come back soon!

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
We liked that both Bays were within walkimg distance
Stayed 8 nights in Mar 2023
Response from Rachel on 22 Mar 2023
Thank you for your response. Come back soon!

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2023
Response from Rachel on 10 Mar 2023
Thank you for your review. Hope to see you soon!

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Villa was clean and had a beautiful view of Chalk Sound. The Villa was spacious with a cabin vibe to it. There were amenities provided. There was also a jacuzzi that we didn't get a chance to use due to our short visit. Sapodilla Bay was within walking distance and Las Brisas restaurant was on the property making it easy for food. Would have loved to stay here longer. We loved the place and it was very safe.
Stayed 1 night in Feb 2023
Response from Rachel on 1 Mar 2023
Thank you for your review.

10/10 Excellent

Neftali

Liked: Cleanliness, room comfort
Nicest people that work there. Will go back soon.
Stayed 2 nights in Feb 2023
Response from Rachel on 1 Mar 2023
Thank you for your review.

8/10 Good

Ruth-Anne

Travelled with family
Liked: Cleanliness, amenities
Gorgeous views. The amenities are clean but a bit dated. Loved meals at the restaurant. Overall good but more expensive than I thought it should be for the age and appearance of the property.
Stayed 1 night in Jan 2023
Response from Racheel on 1 Mar 2023
Thanks

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
We loved our
Stayed 2 nights in Jan 2023
Response from Rachel on 8 Mar 2023
See you soon!

8/10 Good

Rusheeda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Rachel on 1 Mar 2023
Thank you for your review

10/10 Excellent

Alba

Travelled with partner
Loved the villas and taking the kayaks around the national park, super worth it!
Response from Rachel on 11 Jan 2023
Thank you for your review...

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice! leah was extremely accommodating! Very service oriented!
Response from Rachel on 4 Jan 2023
Thank you for your review.

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
The manger for this property is incompetent and dishonest. On a Saturday morning at about 8 am while on vacation, workers with electric saws, hammers and nails commenced work immediately and adjacent to the master suite. (Less than 6 feet away) I jumped out of my sleep and went to management to ask for assistance. They did nothing and the workers continued to work. I then asked the workers on my return to my room to exercise some consideration and stop. They stated that they were authorized to work at that time and continued without delay. I promptly pack my things and departed the property by 930 am. The day before at about 545pm I was forced to walk to the front gate where the office is to ask for fresh towels because they didn’t change these when we returned to the room. The reply offered was their staff had already left for the day and we should have made better plans. On arrival back at the property in the nights (930pm) there is zero assistance or security at the property and they lock the main gate with a padlock. You have to park, get out the car in a desolate terribly lit area and open the gates your self. Your safety is completely compromised. I have been going to the TCI for over 20 years, I strongly recommend never ever giving this property a chance. You will regret it.
Response from Rachel on 4 Jan 2023
Name Calling, Wow... You do not belong here. My guest are extremely educated and kind....