Beach nearby, white sand, sun-loungers, beach umbrellas
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Reviews of Island Club Turks

3 out of 5
Island Club Turks
375 Grace Bay Road, Providenciales, Providenciales

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 112 reviews" "
Rating 8 - Good. 19 out of 112 reviews" "
Rating 6 - Okay. 6 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Island Club Turks Admin on 22 May 2024
Thank you for such an amzaing rating, we hope to have you with us again!

6/10 Okay

Tianna

Travelled with group
The property can use a little updating and better towels
Stayed 3 nights in May 2024
Response from Island Club Turks Admin on 9 May 2024
Thank you for taking the time to write us a review. We truly appreciate your feedback and look forward to exceeding your expectations in the future. Thank you for your support!

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. The staff was friendly. It’s a good walk to the beach but we loved how close restaurants and shops are. It was nice to have 2 rooms.
Stayed 4 nights in Mar 2024
Response from Island Club Turks Admin on 3 May 2024
Thank you for your gracious feedback! We are thrilled to hear that you had a wonderful experience with us and found the location and amenities to be convenient. The Island Club family eagerly anticipates the opportunity to welcome you back in the future.

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lots of space for families. It has a cool small resort feeling in the commercial section of Provo. You can walk to several restaurants and the grocery store. We’ve stayed here two years in a row. It’s also located across the beach and is easily accessed. TCI is very pricey everywhere and this resort is reasonably affordable especially if sharing with another couple or friends.
Stayed 7 nights in Feb 2024
Response from Island Club Turks Admin on 4 May 2024
Thank you for your wonderful review and for choosing to stay with us two years in a row! The Island Club Turks family is excited to host you for the third year in a row. We can't wait to welcome you back!

10/10 Excellent

Laercio

Liked: Cleanliness, property conditions & facilities
This is a small group of townhouses surrounding a small and well cared for pool. A short walk (~8 min) to stunning Grace Bay Beach. The hotel gives chair cards for the beach, for the days of the trip. A short 10 min walk to strip malls, standalone shops and restaurants which include a few high end ones.
Stayed 5 nights in Feb 2024
Response from Island Club Turks Admin on 4 May 2024
Thank you for taking the time to share your thoughts with us. We deeply value your kind words and look forward to the opportunity to welcome you back again in the future.

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2024
Response from Debbie on 16 Feb 2024
Thank You

8/10 Good

January, Westland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My whole family of 10 enjoyed our stay at Island Club Turks. The staff were very nice and accommodating. It’s close by all the shops and dining area and a 5 minute walk to the beach. We will definitely stay here again. I wish they had a washing machine inside the unit. When we stayed there the string lights were out. They just couldn’t fix it. We wanted to hangout outside during night time by the pool. It’s beautiful during the day and probably would have been beautiful and chill place at night. But overall I give them 9/10 rating.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cauline

Travelled with family
Liked: Cleanliness, room comfort
Gem of a Resort
Island Club Turks is a gem of a resort. With townhouse style condos right in the heart of shopping and dining. Our flight was late and the office stayed open late to wait for us. The resort is quiet and quaint with updated units. A block away from the beach. Great place with a great rate. Walking distance to supermarket, shopping and dining. Great for families.
Stayed 7 nights in Jun 2023

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property , quiet place, peaceful atmosphere
Stayed 4 nights in Apr 2023
Response from Management on 6 May 2023
Hello, Thank you for taking time out of your busy schedule to let us know how you enjoy your stay. We were happy to have you as our guest and welcome you in the future.

10/10 Excellent

Roberta

Liked: Cleanliness, property conditions & facilities
This resort is amazing! Close to absolutely everything. The units are spacious, the staff attentive, the pool is clean and it feels like you have privacy yet somehow you meet and greet your neighbours like friends. We have rented villas, been to Beaches and stayed at hotels in Provo but we all agreed this was by far our favourite accommodation. We had tons of room for 5. Kitchen is well stocked, furniture was new and beds were comfy. This resort is particularly good for families with young children. It's a square enclave with the pool in the middle with lots of greenery which gives a sense of privacy but you can still see everything going on. The resort cats are an added bonus! They walk right in your unit and are pretty happy to hang out. Be sure to bring cat treats!! The staff here are always asking if they can be of service whether it be towels, sheets, directions or dishes. They made our stay comfortable. They picked up wet towels and pool toys without ever complaining. Truly great people who never get the recognition they deserve. We noticed and we thank you!! We will be back..... if you'll have us!!
Stayed 10 nights in Mar 2023
Response from Island Club Turks Admin on 4 May 2024
Thank you for your incredible review! We are truly delighted to hear that you enjoyed your stay with us and the amenities we offer. The Island Club Turks family would be thrilled to welcome you back again in the future.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Island Club makes super-expensive Turks & Caicos affordable!! You do a super easy 5 minute walk out to amazing Grace Bay Beach where the hotel has chairs set up for you. Just ask for an umbrella at the office if you want one. The pool and courtyard area at the hotel is beautiful and relaxing. The units are nice and clean and each have a great patio overlooking the pool area. Lastly, the hotel is right at the end of the very nice Grace Bay commercial area that has the island’s best shopping and eating options.
Stayed 6 nights in Mar 2023
Response from Management on 22 Apr 2023
Hello, Thank you for taking time out of your busy schedule in letting us know how you enjoyed your stay at Island Club Turks. We are happy you had a wonderful time here. We hope to see you in the not too distant future.

10/10 Excellent

Robert, Edmonton

Stayed 9 nights in Feb 2023
Response from Management on 22 Apr 2023
Thank you for reviewing us!! We hope to have you as our guest in the future.

10/10 Excellent

Anuj

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent place! My cousin and I each had our own bedrooms and bathrooms. The communication was great and they were very friendly. They arranged a snorkeling trip for us and even had a driver pick us up. It was Super Bowl weekend and they had a party for the guests by the pool and grilled sliders. You feel like you’re part of their community when you stay there rather than just another customer.
Stayed 3 nights in Feb 2023
Response from Debbie on 26 Feb 2023
Thank You so much for your kind words. We hope to see you again soon.Debbie

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Nice & clean resort. Nice & quiet, unlike others. ! Very handy for downtown and beach access is good. Lovely big beach. And wonderful water.
Response from Debbie on 5 Jan 2023
Thank You for your review. We really appreciate your feedback.

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everyone is so friendly and welcoming
Response from Debbie on 11 Jan 2023
Thank You for your kind words. We look forward to seeing you in the future.

4/10 Poor

Paula

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location, spotty WiFi (mostly none unless you went outside). Beds very uncomfortably. No smart tv, pull out sofa did not pull out.
Response from Patrick on 10 Jan 2023
Hi Paula, thank you for your review. There was an issue with the Wi-Fi during your stay and we had a technician here every single day which has now fixed the issue. There were two sofa beds in the unit, one where the spring was caught and the other worked fine. If we would have known about the issue during your stay, we would have rectified it immediately. It is the first time we have had a negative review about the beds.

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Joshua

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
False advertising. Says pool is always often but the owner curses out everyone in the pool after 9pm. He threw toxic chemicals in the pool while me and my family were quietly enjoying our time (swear to god). Was extremely uncomfortable during my whole stay!!
Stayed 4 nights in Aug 2022
Response from Debbie on 13 Aug 2022
We are sorry you did not enjoy your stay but 2 nights in a row you were asked to quiet down at the pool. Never at 9pm. Our quiet time is 11pm to 7am. The last time we spoke with you was at 2:30 in the morning. After receiving several calls from other guests that were also woken up by your excessive noise at the pool. You were asked to leave so that the pool could be treated with non toxic chemicals while our guests slept. You refused to quiet down or get out of the pool. We thought about calling the police to have you removed but thought we could handle the situation.

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit is very clean and spacious. Need to have beach umbrellas for every unit
Stayed 7 nights in Jul 2022

8/10 Good

Neil N

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
At the moment, walk to the beach goes through a construction site. Overall, we were happy in feeling that for a property that is not on the water, but a 5 minute walk to it, it offered good value for the price in this category. It’s in the best area for shopping and dining so nice walks in the evening here. Property is well maintained. The staff was helpful and really got us out of a bind when our rental car died a short time from an expensive reservation. Helped us out of that jam. I’d stay there again. The beach seemed very windy here but not sure if that was just a coincidence or if that’s typical. Maybe it’s windy in the off season?
Stayed 8 nights in Jul 2022
Response from Debbie on 1 Sept 2022
Thank You for taking the time to write a review. I'm glad you enjoyed your stay and hope to see you again.Debbie

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Good location
Stayed 5 nights in Jul 2022

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We booked this property because we needed affordable accommodations for one adult and three teens. The 2-bedroom apartment was very clean and comfortable and the location is excellent. The staff was friendly and helpful and made great suggestions for some interesting day trips. A beautiful stray cat 'adopted' us for our stay, which was a nice bonus. We had a wonderful time in Turks and Caicos and this hotel was the perfect home base. Thanks!
Stayed 5 nights in Jul 2022
Response from Debbie on 25 July 2022
Thank You for your feedback. We are so glad you enjoyed your time with us and hope to see you again. Debbie and the gang

10/10 Excellent

Liana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

TIMOTHY

Travelled with family
Liked: Cleanliness, room comfort
Reasonable rates and Centrally Located
clean, nice, centrally located. close to shopping and restaurants.
Stayed 4 nights in Jun 2022
Response from Debbie on 6 July 2022
Thank You for your review. We hope to see you again

10/10 Excellent

KIRTIL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

ELADIO

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

jullie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is a hidden gem!! It has been recently renovated and is beautiful!! It has everything we needed for a relaxing vacation. We loved being in walking distance to all the shops and restaurants and the beach was an easy 5-8 min walk across the street. Love greeted us on arrival and was absolutely the sweetest and deb the owner was very accommodating when we need to stay later because the airport shutdown over a strike and we couldn’t leave. She kept us updated and was so helpful!! I will be back to island club Turks, Thankyou!!
Stayed 7 nights in Jun 2022
Response from Debbie on 22 June 2022
Thank You so much for your awesome review. It lets us know that we are doing it right. Hope to see you again.

10/10 Excellent

George, Charleston

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
These are nice people working hard and doing a great job. We own a hotel. Found the unit well stocked with everything we needed for a 3-day stay. Furnishings were nice. Very clean. Would stay again!
Stayed 3 nights in Jun 2022
Response from Debbie on 14 June 2022
Thank You so much for the kind words. We hope we will see you again

10/10 Excellent

Sharon

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Loved the location of the property and the employees. We stayed 3 nights then moved to Beaches biggest mistake was not staying here the entire time.
Stayed 3 nights in May 2022
Response from Debbie on 18 May 2022
Thank You so much. Hope to see you again Debbie

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Owner and staff were wonderful. Walking distance to all your needs. Beaches and water were amazing a place you have got to visit.
Stayed 6 nights in Apr 2022
Response from Debbie on 8 May 2022
Thank You for staying with us. We appreciate your feed back and hope to see you again

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice gardens and nicely decorated accommodation…. Needs more security from sundown at 730-8pm
Stayed 7 nights in Apr 2022
Response from debbie on 29 Apr 2022
Thank You for your review. We have added an extra security guard from 7-7.

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property and room was very clean. We had everything needed. Amenities included are coolers and umbrellas to take to the beach. The location is perfect and you are able to walk to everything.
Stayed 5 nights in Mar 2022
Response from Debbie on 26 Apr 2022
Thank You so much. We are very happy you enjoyed your stay and hope to see you in the future. Stay Safe, Debbie

10/10 Excellent

Thomas

Travelled with family
Liked: Room comfort
Stayed with daughter and grand children. Safe, comfortable and clean. Great location in robust small town area. Easy to locate and food market within walking distance. Once again, great location and very nice.
Stayed 3 nights in Mar 2022
Response from Island Club Turks on 6 Apr 2022
Thank you for the positive review! Hope to see you again soon!

8/10 Good

Danielle, N. Chesterfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the area. We stayed close to the beach and Restaurants. The property needs some upgrades especially the beds. The beds were very uncomfortable to sleep. Overall my family and I enjoyed! The staff, KiKi, Love and Anna were SUPER nice!
Stayed 3 nights in Feb 2022
Response from Island Club Turks on 6 Apr 2022
Thank you for your feedback, we are in the process of upgrading the entire property. We hope to see you back in the future.

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I wish I could give this place 100 stars. From the staff to the entire place it was AMAZING. I have nothing to complain about. It’s located right in the middle of everything in Grace bay. This place accommodated the entire family trip of 14 guests and they made us feel more than welcomed. I would like to thank Love, Brucelee, Jack, and the housekeeping staff for their amazing hospitality. We plan to return as soon as possible. Thank you again for an amazing time.
Stayed 3 nights in Jan 2022
Response from Turks on 5 Feb 2022
Thank you, Thank you! We hope to see you again soon.

8/10 Good

Keila, Weston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable 3 bedroom home near restaurants. Very nice area to walk and enjoy the community. A few little issues in the beginning of our stay, but they got resolved quickly. All in all we had a good time and would recommend to friends. It is a 7 minute walk to the beach.
Stayed 5 nights in Dec 2021
Response from Turks on 5 Feb 2022
We are pleased you enjoyed you stay and hope to see you again!

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we thoroughly enjoyed the property, all aspects of the property were good
Stayed 7 nights in Dec 2021
Response from Island Club Turks on 30 Dec 2021
It was a pleasure hosting your family. We hope to see you back in TCI

10/10 Excellent

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Staff and location was amazing for our shift stay. Definitely will be going back again.
Stayed 3 nights in Oct 2021
Response from Island Club Turks on 24 Nov 2021
Thank you so much for your review. We really hope to see you back in the beautiful TCI.

10/10 Excellent

Sergio, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
La mejor opción de valor. Buen sitio y buen precio
Stayed 3 nights in Oct 2021
Response from Island Club Turks on 24 Nov 2021
Thank you!!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the property location. kiki and rachel were awesome host.
Stayed 5 nights in Aug 2021
Response from kiki on 16 Oct 2021
Thanks for leaving a review, hope to see you next time

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in Grace bay. We did rent a car but you are in walking distance to the beach, shopping and the grocery store. We had a wonderful condo, used the pool daily and staff were awesome. You have your own bbq which is super nice in addition to the full kitchen! Staff cleaned the bbq daily and kept that place clean!!! The only thing i wished they had was a place to do some laundry. No big deal, as we had an area to lay out towels and wet clothes. Plus there is a laundromat nearby. All in all, you won't be disappointed staying here!!
Stayed 8 nights in Jul 2021
Response from kiki on 8 Aug 2021
Thanks for leaving a review, Hope to see you next time with us

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this place! The customer service was EXCELLENT! KiKi and Rachel were always available for our questions and they always had an answer! The kitchen includes everything you need to cook a meal! The location was perfect! Walking distance to several lounges, the beach and souvenir shops! The Maintenance guy even cut down a couple Coconuts for Us out the tree! I would def stay here again! Thank you!
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, and Debby, Kiki and Rachel were very welcoming and accommodating. Would book again with them.
Stayed 5 nights in Jul 2021
Response from Bekah on 26 July 2021
Thank you for the review. We welcome you back to stay with us any time!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Perfection!
What a lovely place to stay! If you are heading to Grace Bay Beach, do yourself a favor and book a stay at one of these condos! This is the PERFECT place if you are looking for a budget-friendly spot that is literally walking distance to everything. The owners and their staff are the sweetest, kindest people ever! We arrived on our son’s 4th birthday, and they set up the kitchen/dining area with balloons and cupcakes! He spent the rest of the trip referring to our condo as his “birthday house”. We would wake up every morning and head out for coffee at the local cafes. We would then usually hit up the beach, which was an easy 5 min walk. And then we would relax in the pool during the afternoon, which was quaint and tropical. We spent some nights cooking in and other nights out at the local restaurants. It was nice to have the option to do both. Do yourself a favor and book a stay here—you won’t be disappointed!
Stayed 8 nights in Jul 2021
Response from Bekah on 21 July 2021
Thank you very much for taking the time to write this review. We are so glad you enjoyed your stay with us. We hope you can come back and visit your "birthday house" again! Take Care

10/10 Excellent

Fazil

Travelled with family
Liked: Cleanliness, room comfort
Family Vacation
Nice location, easy walk to the beach. For the price we paid, it was OK accommodation. Place is expensive to eat. If you like the beach, it is real fun. Not much to do on the Island.
Stayed 3 nights in Jun 2021
Response from Bekah on 14 July 2021
We are glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Debbie was a great host ! Good location
Stayed 3 nights in Jun 2021
Response from Management on 1 July 2021
Thanks for your kind words!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
The property managers, Joe and Debbie, are wonderful people. They made the stay a great experience. This is an excellent property if your staying just a few days or a few weeks. Fully stocked kitchen and brand new bbq grills on the patio. Perfect location in Grace Bay.
Stayed 3 nights in Jun 2021
Response from Management on 8 June 2021
Thank you so much for the great review! We love that you had everything you needed for an amazing vacation. Please visit us again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The moment you step into this little paradise, you know that you chose the right place. It is a tranquil, clean, comfortable and beautiful oasis with the friendliest hosts imaginable. We´ve had such a great time that we promised ourselves to be back soon. We´ve had the pool most of the times to ourselves, a kitchen stocked with everything you can possibly need and a professional BBQ that we did not use this time because there are so many restaurants in a short walking discance. And of course the beach - equipped with beach beds and umbrellas. Just wonderful! Thank you Desiree! Marie and family
Stayed 4 nights in May 2021
Response from Management on 7 June 2021
Wow! What a great review, thank you so much. It was a huge pleasure hosting you and your family. We would love to have you guys stay with us again. All the best!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for family vacation. The renovated unit was great for our family of 4. Nicely decorated, well stocked, clean and spacious. Had everything we needed for our stay. Staff was great!
Stayed 6 nights in Apr 2021
Response from Management on 20 Apr 2021
Thank you so much for writing a wonderful review! We are glad you liked the upgrades. Hope to see you again soon.