Preston Brook Holidays from AU$3,577

The staff were all very friendly and helpful, apart from knowing nothing about the local bus service. The food in the restaurant was really good, plenty to choose from. The only thing I couldn't bear was the loud music playing every morning at breakfast. It is definitely not for those with sensory difficulties or preferring a peaceful start to your day. I was quite peeved that on arrival, the booking price had increased by £97 which was a bit of a shock. Keep this in mind - prices change daily apparently. There were issues with the TV and getting the temperature with the water but house keeping came and sorted this - and the bath is extremely slippery. It's set in a lovely location with plenty of shops and places to eat. I would definitely recommend it.

This place could be amazing if they paid attention the smaller touches. But they are not. Not the fault of the employees. It's a management problem. Gorgeous setting but they need to do more if they want the fancy status they think they already have.