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"Staff lovely, hotel lovely and great location."

"The hotel is in a perfect position on the promenade, free evening street parking was available and I think there is a payable car park too. Rooms were spacious, warm, clean, the tea and coffee tray was well stocked and soap and shower gel was available in the bathroom. Towels were large and soft, I felt that my duvet was too light but that’s just my personal preference. Breakfast was beautiful, everything you could want, fresh, well cooked and continuously replenished. The restaurant was huge so no problem getting a table for breakfast either. Pool was on the small size with only 10 bathers allowed at once but the water was warm and the facilities were clean. "

"We love this hotel. We try and stay here on every visit because of how convenient it is. So clean and staff are always fab"

"Our second visit and if anything it was better than our first trip which was excellent.. the hotel and parking are really lovely and all the staff were again very friendly and helpful and a credit to the hotel .. superb breakfast run like clockwork by Sue everything freshly cooked from a lovely menu We were allocated a lovely triple room but as my 89 yr old mum would have struggled with the over bath shower the lovely staff were quick to sort the problem out with another room with walk in shower well done to you all for a thoroughly enjoyable stay .. we will return "

"The room was clean but very dated, with mould on the windows, which didn't close properly. The curtain on the bathroom didn't fully cover the window which was interesting when showering. "

"Our whole experience was excellent and the staff very helpful, as you might expect in Liverpool! No hesitation in staying again"

"Beautiful hotel situated in a perfect location. Room was clean and facilites were good. Only issue was that we could not park and needed to charge to travel the next day and that was disappointing. "

"Fantastic stay. Staff were super friendly and helpful. Sky bar has an incredible 360 view of Liverpool. Perfectly situated to enjoy this vibrant friendly city "

"Staff really helpful and friendly. Clean and modern rooms. Noise from street but it wasn’t too bad and to be expected in middle of city centre. "