View from property
Check availability

Reviews of Hotel Otakar

3 out of 5
Hotel Otakar
Otakarova 3, Nusle, Prague

Reviews

7.0

Good

Rating 10 - Excellent. 75 out of 561 reviews" "
Rating 8 - Good. 208 out of 561 reviews" "
Rating 6 - Okay. 185 out of 561 reviews" "
Rating 4 - Poor. 61 out of 561 reviews" "
Rating 2 - Terrible. 32 out of 561 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dakshani, Debe

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Hotel Otakar on 13 May 2024
Hello,thank you for your review! Hope to see you againKind Regards

10/10 Excellent

Tadeu

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely. Everything was clean and the receptionists were so helpful. The receptionists themselves would make me stay here again just from how friendly and welcoming they were. The property itself was in great condition, but the area around the property wasn't ideal. There was a lot of construction around the hotel and they had a balcony that seemed like it was going through some type of renovations. Regardless, the stay was great and had a good price. I would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Hotel Otakar on 13 May 2024
Dear Tadeu,thank you so much for your great review!Hope to see you again. :)Kind Regards

10/10 Excellent

Azumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna/wheel pool is expensive to rent. they are separate price too
Stayed 2 nights in Feb 2024
Response from Hotel Otakar on 4 Apr 2024
Hello,thank you for your feedback.We have information about wellness everywhere written that it is for extra pay. Kind Regards

10/10 Excellent

Sharni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Nassim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, location excellent, and staff were helpful whenever you needed something. Would definitely recommend for a short stay, perfect location in Prague.
Stayed 3 nights in Dec 2023

10/10 Excellent

OLEKSIY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say this given hotel improved a lot past 10 years, I've been there in 2013 and was now and it improved a lot
Stayed 3 nights in Dec 2023

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel and some rooms have little daylight due to underground rooms but clean cheap and well maintained , excellent buffet breakfast , freindly staff , changed room for me before I arrived for easier access due to mobility issues. Helpful staff
Stayed 7 nights in Nov 2023

8/10 Good

Eamonn

Stayed 2 nights in Oct 2023
Response from Hotel Otakar on 6 Nov 2023
Hello,thank you for your review. Hope to see you next time!

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Oct 2023
Response from Hotel Otakar on 24 Oct 2023
Hello,thank you for your great feedback. Hope to see you again!Kind Regards

10/10 Excellent

M ANGELICA JUAREZ, tukwila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trans station across the hotel that makes it very convenient to go to main attractions. Breakfast was good and kitchenette in room is a plus. Definitely recommend.
Stayed 2 nights in Sep 2023
Response from Hotel Otakar on 10 Oct 2023
Dear guest,We greatly appreciate our guests and it is an enormous pleasure for us if they are satisfied with us just like you.Thank you very much for your visit and will look forward to see you again soon.Have a nice day

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment room with kitchen facilities. Easy check in. Near public transport (trams and railway station). Near some restaurants and bars (including brand new McDonald's if you want something quick and simple) Good breakfast buffet including some hot items. Would use again.
Stayed 1 night in Sep 2023
Response from Hotel Otakar on 10 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards

8/10 Good

Nestor J

Stayed 1 night in Sep 2023
Response from Hotel Otakar on 25 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards

8/10 Good

Nestor J

Liked: Cleanliness, staff & service, property conditions & facilities
Staff pleasant and helpful. Room had no ventilation. No airconditioning and only 1 fan in the room. Breakfast was ok
Stayed 2 nights in Sep 2023
Response from Hotel Otakar on 25 Sept 2023
Dear guestThank you for your visit.We are sorry that we don’t have AC in our room and also, we never advertise it.During the hot days in Prague we can give a fan to our rooms.Thank you for your comments which makes us better.Best regards

8/10 Good

Marwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good inexpensive hotel.
Stayed 2 nights in Jul 2023
Response from Hotel Otakar on 23 Aug 2023
Hello,thank you for your nice review!Kind Regards

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Hotel Otakar on 30 June 2023
Hello,thank you for your great feedback!Hope to see you again :-)

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was a good experience I read some reviews and felt a bit worried but I have to say I loved it. All staff was helpful and kind, the breakfast was 8/10 I love the coffee as I’m a coffee lover. The location was good only few minutes far from city center by tram and the bus stop it’s opposite the hotel. Well I really recommended it.
Stayed 2 nights in May 2023
Response from Hotel Otakar on 17 May 2023
Hello,thank you for your great feedback! :-) We are really happy that you enjoyed your stay with us in Prague.Hope to see you next time!Kind Regards

6/10 Okay

robert, Darvel

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Hotel Otakar on 21 Apr 2023
Hello,thank you for your feedback!Kind Regards

10/10 Excellent

Andrzej

Stayed 1 night in Feb 2023
Response from Hotel Otakar on 24 Feb 2023
Hello,thank you for your great feedback!Kind Regards

10/10 Excellent

Cedo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from HOTEL OTAKAR on 9 Oct 2022
Hello,thank you for your feedback!We really appriciate that you enjoyed your stay with us.Best Regards

10/10 Excellent

Markus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good on budget place, apartment was very spacious and clean. Good price for what you get.
Stayed 2 nights in Aug 2022
Response from HOTEL OTAKAR on 31 Aug 2022
Hello,thank you for your feedback!Hope to see you next time.Kind Regards

8/10 Good

george

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was veey clean, we were staying in the quadraple room. The sarounding of the hotel is very nice as well, you can easily reach the hotel using any tran line. The staff were helpful for all our stay. The only negative point is the limited breakfast options but nevertheless it was eatable.
Stayed 4 nights in Aug 2022
Response from HOTEL OTAKAR on 22 Aug 2022
Hello,thank you for your great review!Hope to see you again.

6/10 Okay

Selfie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can definitely not recommend this place
Don’t expect too much of the breakfast since the bread was really dry and the juice was nearly water without taste. We booked the hotel because of wellness but it was really could so we left it 1h before expected (we booked paid for 2h) The ventilation in the wellness room was really loud so it was not possible to hear the music and it was definitely not relaxed. Then one of us have to get massage and we was waiting nearly 1h because they forget to turn on a machine that do the work - not a person! At the room there was 3,5ml soap for a shower - 1 letter pr. person pr. stay - that means when you buy 1L shampoo you should have enough for 1,5 year The curtain in the room and linens on the bed has been repaired instead of being changed. Sorry to say it, but stay away from this place and if I should give it stars it is more terrible than those hotels that only have a half star.
Stayed 2 nights in Dec 2021
Response from Hotel Otakar on 3 Jan 2022
Dear guest Thank you for your visit and your comments We are very sorry that we dont make your stay in Prague better. Thank you for your suggestions which makes our hotel better. We are sure that next time you will get better expierence from your stay with us. Have a nice day

8/10 Good

Sulesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious hotel, clean, tidy, good breakfast and relaxing wellness facilities!
Stayed 2 nights in Dec 2021
Response from Michal Vrba on 6 Dec 2021
Hello Thank you for your visit and nice comment Have a nice day

2/10 Terrible

JOONGHOON

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco-Friendly hotel
창문이 열있려어 저녁때 들오어니 모기와 나방떼가 잔뜩 들어와 있고, 거미가 돌아다님, 방바꿔달라고 하니 방이 없고 에프킬러로 죽여도 벌레 사체가 침대시트위로 떨어지고 항의해도 창문을 열려 벌레가 들어온 거는 자기네 탓이 아니라고 환불이나 아무것도 해줄 수 없다고 함.. 결국 바로 나옴.. 최악임.. You can stay with insects, mosquitoes, spyders, great experience. Real eco-friendly hotel. Window was kept open, summer time there are a lot of insects, and spyders doesn't have poison, that's ok to sleep. They gave insects killer spray and dead insects over my bed. I really couldn't sleep in this conditions, so I requested to refund, but they said it's not their fault, that's why you didn't close the window.
Stayed 1 night in Aug 2021
Response from Hotel Otakar on 23 Aug 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location (near center) Great price. Nice staff Hotel is clean. Available whirlpool and sauna. Rooms that facing main street suffer from very close TRAM station. Very noisy even during night, which makes you to have closed windows. As we did not have AC, we had to use fan that was very loud even on lowest RPM.
Stayed 1 night in Jul 2021
Response from hotel Otakar on 15 July 2021
Dear Guest, Thank you for the great review of our hotel! We are really happy that you like our staff because we are here for our clients. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Good location and a good experience
We were pleasantly surprised by the overall quality of this hotel. The family room was just right, and the breakfast was a great start to the day. Also a surprise was the free overnight parking directly in front of the hotel, where there is also a convenient tram stop. On the down side, was the tram running in front of the hotel through most of the night. Loud and shaking the hotel with each pass. The hotel needs an update. One of the other interesting aspects is the 24hr erotic shop just a few meters away. A bit of a contradiction for a hotel with a family option.
Stayed 2 nights in Dec 2019
Response from Hotel Otakar on 2 Jan 2020
Dear guest, We greatly appreciate our guests and it is an enormous pleasure for us if they are satisfied with us just like you. Thank you very much for your visit and will look forward to see you again soon. Have a nice day

8/10 Good

Stiven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Beautiful hotel, great breakfast and nice rooms, only thing need improvement is the wifi range for the rooms, is not too strong and keeps disconnecting, besides that I love it
Stayed 1 night in Dec 2019
Response from Hotel Otakar on 30 Dec 2019
Dear Stiven, thank you for your visit and comments from which we learn and we become a better place for our guests. The suggestions mentioned by you are already resolved and we thank you for that. Have a nice day

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good for our short stay clean and comfortable and friendly staff
Stayed 3 nights in May 2019
Response from Hotel Otakar on 3 June 2019
Dear guest, Thank you very much for the beautiful words about our hotel. We greatly appreciate and work hard on the satisfaction of our guests. We are very pleased you were our guest and we look forward to you soon again. Have a nice day

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to the train station, lots of eating and drinking places around, a little noise at night as a tram stop right outside, good bed, big room, nice breakfast
Stayed 3 nights in May 2019
Response from Hotel Otakar on 20 May 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Excellent value for money, beautiful building, although the interior could use a bit of refreshment in a couple places. The staff were amazingly friendly and helpful. Excellent onsite facilities. A tram stop and a couple great local pubs right outside. One I'd definitely recommend.
Stayed 7 nights in Mar 2019
Response from Hotel Otakar on 29 Apr 2019
Dear guest, We greatly appreciate our guests and it is an enormous pleasure for us if they are satisfied with us just like you. Thank you very much for your visit and will look forward to see you again soon. Have a nice day

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, room comfort
DO NOT STAY HERE!
The hotel is in a great location, with a great breakfast and staff that seem to try to help. BUT and this is a BIG BUT!!!! Firstly they put us in a room with twin beds, contrary to our booking, This took 2 days to change! THE CHANGE!!! We were put in a room that was SO TERRIBLE that we asked to move back, but were told they couldn't!!! It was poorly maintained and the bed had springs up through the mattress. When asked for an extra quilt, because the room was also a bit cold, we were told repeatedly that there were no more mattresses! Eventually, after one night without sleep and a bad back, the receptionist brought us up two camping mattresses for the top of the bed. NO more sheets though!!! When we..and yes we had to do this ourselves...put the mattresses onto the very old mattress we noticed that not only was the mattress full of springs poking up everywhere, but it was also FILTHY! Additionally, the sheets did not even fit the old mattress, never mind with the camping mattresses on top! Overall, I would strongly urge people NOT TO STAY HERE!!! IT IS HELL! Our Christmas 2018 was RUINED!
Stayed 5 nights in Dec 2018
Response from Hotel Otakar on 10 Jan 2019
Dear Simon, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood
Stayed 2 nights in Jan 2019
Response from Hotel Otakar on 7 Jan 2019
Dear Guest, Thank you for the great review of our hotel! We are really happy that you like our staff because we are here for our clients. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good , no fridge in the room, electric kettle was not in the room. Breakfast was good
Stayed 3 nights in Dec 2018
Response from Hotel Otakar on 7 Dec 2018
Dear guest, We greatly appreciate our guests and it is an enormous pleasure for us if they are satisfied with us just like you. Thank you very much for your visit and will look forward to see you again soon. Have a nice day

8/10 Good

alan

Liked: Cleanliness, staff & service
AJS/Prague
Overnight, near Station and next to Tram stop
Stayed 1 night in Sep 2018
Response from Hotel Otakar on 19 Sept 2018
Hello Thank you for your visit We hope to see you next time Best regards

8/10 Good

Verified traveller

Room was ok Gluten free breakfast was not provided although requested
Stayed 1 night in Aug 2018
Response from Hotel Otakar on 17 Sept 2018
Dear Guest, Thank you for taking the time to share your feedback. We are serving alot of products on our breakfast table but they are not gluten free. We hope that you choosed something from our rich brekafast offer. Best regards Sincerely,

6/10 Okay

Marie, Paris

Liked: Staff & service
Noisy, the door of shower out of order, the lamp near the bed out of order even dangereous
Stayed 1 night in Aug 2018
Response from Hotel Otakar on 19 Sept 2018
Dear Marie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

4/10 Poor

Charbel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfotable rooms but too noisy
To noise in the hotel and the sound of cars and tram oustside.. also they start working from 7.00am so we can t sleep.. but the room is big and confortable

4/10 Poor

lorraine, wexford

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location with tram outside
Dirty carpet on hall floor. Needs a good clean and a paint. It is finished to a very low standard. Front door was filthy. Raw plaster without paint in various locations. Had to move rooms because of noise from train as window did not close properly. Bed linen was clean. I would not stay here again
Stayed 3 nights in Mar 2018

6/10 Okay

Dec, UK

Liked: Cleanliness
Disliked: Room comfort
It's ok but not great
The hotel is out of town and you had to get a tram to get in. There is no bar at the hotel although the receptionist will serve drinks from their limited range. There are no tea/coffee making facilities in the rooms and no shower gel provided. The pillows in our room were wafer thin. You can use the pool table if it is not already booked but it slopes badly on one side. Beds were comfortable. .
Stayed 4 nights in Mar 2018

8/10 Good

Samanta

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Okay for a budget trip
We really didn't spend so much time in the hotel, so my overall experience was good. Rooms are a bit outdated, but bed is comfortable and just enough for what you need. Room was clean, but if I am manager of hotel I would spend money on updating bathroom. It smelled terribly, I think due to sewerage system. Breakfast was okay, bread, toast, salami (not so good), some cereals, boiled eggs and little sausages. If they just improve quality of products it would mean a lot, but after four days you get very tired of toast. I as well think how employee that works during breakfast should not wear crocs, a bit not coresponding to food and beverage standards. I was not bothered by not having shelves, however my friends really missed it. Really good side was that we were able to check in and get into the room a bit before 11am, really meant a lot since we travelled for 10hours. And I must mention how all staff is very polite and kind.
Stayed 4 nights in Mar 2018

8/10 Good

Sam, Germany

Liked: Cleanliness
Great room, not too far from the city center. Pretty loud at night due to the tram station being so close. Front desk lady was so nice and showed us great locations around Prague and gave many tips as well. Overall a pleasant experience. Would definitely recommend.
Stayed 3 nights in Sep 2017
Response from Hotel Otakar on 27 Oct 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Traveler, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, The tram stop is right in front of the hotel
Nice, family owned European Hotel. The tram stop is right in front of the hotel without all the commotion of being in the old town; easy access to city center via tram 6. Staff was courteous, friendly, and helpful. A truly European experience. Who needs the $100+ a night hotels when you can enjoy a simply European experience with a nice and simple breakfast offering.
Stayed 11 nights in Sep 2017
Response from Hotel Otakar on 3 Oct 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel
Fantastic value hotel with a very reasonable breakfast. Good area for local cuisine. Easy to commute to all amenities. Make sure you purchase a 3 day travel pass at airport for unlimited us
Stayed 3 nights in Sep 2017
Response from Hotel Otakar on 18 Sept 2017
Dear Peter Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

MOHAMMADREZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
We had very good condition in hotel otakar it worth the money that you paid for it. A little far from tourist attractions but we used tram 6 for going and getting back into the hotel it takes only 12 min and you can buy 30 min tickets and its price is 24 Czech krona less than 1 euro. The best thing about this hotel is its employees they are very friendly. All in all in comparison with price it can be good choice .
Stayed 3 nights in Aug 2017
Response from Hotel Otakar on 18 Sept 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Hallway too dark, sensor light too Utica to light off
Response from Hotel Otakar on 27 June 2017
Thank you - we hope to see you again

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth it for this price
Very good service and even close to town center (25-30 min by walk), big plus for breakfest :)
Response from Hotel Otakar on 5 May 2017
Dear Anna Thank you for your visit Have a great day

2/10 Terrible

Nakul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS IS THE WORST HOTEL
The hotel is located at least 4 kms from everything you need to see in Prague which makes it difficult to walk to the tourist spots bcz Prague is not a big city and almost everything can be covered on foot. The lift can only fit 2 people at a time with luggage. The rooms pics look different than the actual room, BUT WORST OF ALL IS THE HOTEL MANAGEMENT WHICH DIDN'T ALLOW ME TO CANCEL ONE MORE I HAD BOOKED. WE SAW THE CONDITION OF THE HOTEL AND WANTED TO MOVE OUT BUT THEY DIDN'T ALLOW TO CANCEL. THEY DID NOT REFUND US MONEY FOR ANOTHER ROOM WE HAD CANCELED AND NEITHER DID THEY GIVE ANY KING OF HOTEL COMPLEMENTARY SERVICES IN EXCHANGE FOR THE CANCELED ROOM. I had the worst time sleeping as their blankets are too small for a normal human being to fit in. Pick some other hotel, THIS IS THE WORST ONE.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Babak, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightmare dungeon in Prague
the worst hotel I have ever been to. we wanted to take a shower in the morning but the water was cold. in the afternoon when the water was fine we found out the tap water was broken. the receptionist was just sorry and not helpful she asked us to wait until the next day since their technician would come at 7 am. we insisted to change our room and finally they accepted. shortly after moving to the new room we noticed the handle of the bathroom door was broken and locked. again the receptionist said she was alone and didn't know what to do and they did not have any vacancy too. so we asked for a screw driver and fixed the door ourselves.beds in both rooms were so noisy we couldnt sleep peacefully. we also were not alone at room as we had lots of friendly ants friends which walked freely everywhere.the Wifi was terribly poor and useless. by the way we could hear every sound and noises people next door made. the parking lot was public and we had to leave the car miles away from the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a short break
just another short break away