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EA Hotel Crystal Palace

4.0 star property
Hotel with a sauna, a short walk to Wenceslas Square

Choose dates to view prices

Photo gallery for EA Hotel Crystal Palace

Reception
Daily buffet breakfast (CZK 135 per person)
Minibar, in-room safe, desk, blackout curtains
Shower, free toiletries, hair dryer, towels
Meeting facility
EA Hotel Crystal Palace in central Prague offers practical amenities like dry cleaning/laundry services and on-site car rentals. Enjoy the sauna after sightseeing and stay connected with free in-room WiFi. Guests love its proximity to Old Town Square and Wenceslas Square.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$132
includes taxes & fees
1 Oct - 2 Oct

Room options

Check availability for these dates

Tonight

Sept 30 - Oct 1
Check availability for tonight Sept 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 3 of 3 rooms

Double or Twin Room, Terrace

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
Mala Stepanska 17, Prague, 12000

What's nearby

  • Wenceslas Square - 8 min walk - 0.7 km
  • Dancing House - 9 min walk - 0.8 km
  • Old Town Square - 15 min walk - 1.3 km
  • Prague Astronomical Clock - 16 min walk - 1.4 km
  • Charles Bridge - 20 min walk - 1.7 km

Getting around

  • Štěpánská Stop - 3 min walk
  • Prague Central Station - 16 min walk
  • Vaclav Havel Airport (PRG) - 34 min drive

Restaurants

  • ‪Döner Kebab Can Bey - ‬2 min walk
  • ‪U Pravdů - ‬3 min walk
  • ‪Pivovarský dům Benedict - ‬2 min walk
  • ‪Restaurace U Šumavy - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

EA Hotel Crystal Palace

Upscale hotel near Wenceslas Square
Located close to Prague Astronomical Clock and Old Town Square, EA Hotel Crystal Palace provides dry cleaning/laundry services, car hire on-site and a business centre. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, tour/ticket information and 1 meeting room
  • Multilingual staff, smoke-free property and a banquet hall
Room features
All 65 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping and desks

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EA Hotel Sonata

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very good, 783 reviews
The price is AU$120
includes taxes & fees
1 Oct - 2 Oct
EA Hotel Sonata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (CZK 875 per day)
  • Valet parking on site (CZK 875 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CZK 135 for adults and CZK 135 for children

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CZK 500

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of CZK 350 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CZK 750.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CZK 135 for adults and from CZK 135 for children
  • Airport shuttle fee: CZK 825 per vehicle (one way)
  • Self-parking fee: CZK 875 per day
  • Valet parking fee: CZK 875 per day
  • Pet fee: CZK 350 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CZK 500 (subject to availability)
  • Rollaway bed fee: CZK 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

EA Crystal Palace
EA Crystal Palace Prague
EA Hotel Crystal Palace
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel Prague

Frequently asked questions

Is EA Hotel Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of CZK 350 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at EA Hotel Crystal Palace?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at EA Hotel Crystal Palace on 1 Oct 2025 start from AU$124.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at EA Hotel Crystal Palace?

Self-parking is available for CZK 875 per day. Valet parking is available for CZK 875 per day.

What time is check-in at EA Hotel Crystal Palace?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at EA Hotel Crystal Palace?

Checkout is at 11 AM. Late checkout is available for CZK 500 (subject to availability).

Does EA Hotel Crystal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CZK 825 per vehicle applies.

Where is EA Hotel Crystal Palace located?

Located in Nové Město, this hotel is within a 10-minute walk of Charles Square and Wenceslas Square. Old Town Square and Dancing House are also within 1 mile (2 km). Štěpánská Stop and Karlovo Namesti Station are within a 5-minute walk.

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EA Hotel Crystal Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 726 reviews
Rating 8 - Good. 339 out of 726 reviews
Rating 6 - Okay. 149 out of 726 reviews
Rating 4 - Poor. 52 out of 726 reviews
Rating 2 - Terrible. 23 out of 726 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico el hotel cumple bastante bien
Stayed 3 nights in Sep 2025

8/10 Good

Maribel

Liked: Cleanliness
Muy bueno
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Stayed 13 nights in Jul 2025

10/10 Excellent

Milton

Liked: Cleanliness, property conditions & facilities
Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Stayed 3 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Nettes Hotel, Früstück etwas dürftig
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the hotel was fine and in a good location
Stayed 1 night in Oct 2024

8/10 Good

Crystal Min

Liked: Cleanliness, staff & service, amenities
Bed and general furnishings could do with updating.
Stayed 4 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect Experience

Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Christian

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ukomfortabel seng samt dårlig belysning på værelset og hotellet generelt. Det føles som, at man sov direkte på fjedrene. Badeværelset var til gengæld rent og helt okay.
Stayed 7 nights in Apr 2025

8/10 Good

Leon

Liked: Staff & service, property conditions & facilities
Sehr entspannt und alles gut zu Fuß zu erreichen.
Stayed 2 nights in Jul 2024

2/10 Terrible

David Martínez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le dieron una llave a otros pensando que no había nadie en la habitación y nos abrieron la puerta estando dentro. El desayuno deja mucho que desear. El último día nos llamaron para hacer el check out antes de la hora establecida. Por la noche no hay nadie en recepción, es todo telemático. Arañas y telarañas por todas partes. Poco papel higiénico para nuestra estancia. No había jabón ni de manos ni gel de baño, estaban rellenos de agua. Polvo por todos lados causando alergia. Poca luz en las habitaciones y en los exteriores.
Stayed 4 nights in Jul 2025

8/10 Good

Nicole

Liked: Staff & service
Disliked: Cleanliness
Das Frühstück war sehr gut es gab sehr viel Auswahl und das Personal war sehr nett. Wir hatten etwas Pech, weil dann grad eine finnische Handball Mannschaft mit vielen Heranwachsenden da war und es war beim Frühstück sowie nachts sehr laut. Das Hotel ist etwas in die Jahre gekommen und die Bettlaken hatten Löcher. Es waren Zigaretten, Brandlöcher im Teppichboden sowie an den Möbeln. Auf der Zierbettdecke war sogar ein Blutfleck. Die Lage vom Hotel ist einfach unschlagbar man ist fußläufig, so schnell überall und in der Nähe ist auch ein Supermarkt sowie mehrere Kiosk.
Stayed 3 nights in Apr 2025

6/10 Okay

Paola

Disliked: Cleanliness, property conditions & facilities
El baño era lo mejor de la habilitación. La alfombra sucia y vieja. La decoracion, fea.
Stayed 2 nights in Dec 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To reach my room, I had to cross a room(conference) that was totally dark. The last day, althought the check out was at 11.00, at 10.00 the cleaning service knocked on my door, and I had to get out from the bathroom
Stayed 2 nights in Mar 2025

6/10 Okay

farris

Liked: Cleanliness
Disliked: Staff & service, amenities
Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7. Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Stayed 3 nights in Nov 2023

8/10 Good

Macarius

Liked: Cleanliness, staff & service
Good location. Requires some modernisation however.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023

6/10 Okay

carlos

Liked: Cleanliness, staff & service, amenities
Propiedad de época, con un desayuno razonable. Check in hasta las 21 con personal del Hotel. Para ser 4 estrellas las habitaciines son antiguas y no poseen ni pava ni cafetera.
Stayed 4 nights in Jul 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was good, the bed was awfully uncomfortable
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK, but nothing special

OK, but nothing special considering this is 4 stars. Very similar to some good 3 stars hotels in Prague. It was very cold in dining room during breakfast
Stayed 1 night in Sep 2022

4/10 Poor

Jekaterina

Liked: Cleanliness
Disliked: Property conditions & facilities

Basic quality but poor service

Poor service/conditions. No drinking water bottle in the room despite glass cups being in the room. No soap in the bathroom despite asking to get that sorted. Door locker from inside broken, doesn’t closes. Very very outdated furniture, needs a proper lift up. I would never stay there again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was awful. The shower water was ice-cold one night, making it unusable. When I reported this to reception, the staff rudely responded, “What do you want me to do about it?”—completely unprofessional and dismissive. To make matters worse, the hotel falsely advertises laundry services on Expedia and their website, even providing a “laundry bag” in the closet, but reception informed me they don’t offer this service. This misleading information and poor service made for a horrible experience. Avoid this place at all costs.
Stayed 3 nights in Apr 2025

6/10 Okay

Farid

Disliked: Property conditions & facilities
the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Stayed 5 nights in Aug 2024

4/10 Poor

Wynand

Liked: Cleanliness
Disliked: Property conditions & facilities
Conveniently located, sadly issues with AC which led to the changing of 3 rooms.
Stayed 1 night in Jul 2023

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