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"Clean room, good location!"

"family run business with great hospitality and excellent food"

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Everything was perfect. Warm welcome, comfortable and spacious rooms, great breakfast. The staff was very kind and friendly. I also recommend the wine tasting experience. Highly recommended!"

"Excellent staff and experiences! We had a wonderful time."

"Room was wonderful, bathroom spacious and well appointed. Staff amazing and so friendly "

"The staff was wonderful and the room was clean and spacious. Location is beautiful, breakfast is wonderful, restaurant is also great. Best part of our trip!"

"Fantastic hotel in an incredible setting. Staff were extremely helpful, attentive and understanding. The perfect location for a relaxing break and a centre for exploring Tuscany"

"Well maintained, modern hotel reasonably close to the city centre and convenient for the train station. Breakfast was very good, although some more hot food options would have been nice. Service was good and value for money was excellent."