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"The room was clean. Location was great."

"Everything was great, extremely clean, staff very polite, area safe & really close to cruise port. Bed was much firmer than my liking, that’s my flaw not the hotel. Outside door was left open at times, rules need to be adhered to, why have a key card to enter if the guest don’t keep the door closed when exiting & entering. I have travelled the world & this Hotel was one of the best. Also restaurants & small market just a short walk."

"Outstanding hotel - just perfect built for the royals "

"Great breakfast, so many choices and staff kept the everything stocked & clean. A nice reception area to relax with a drink. Room was clean as was the bathroom. Comfy bed, great pillows & nice comforter. Location is very handy, all sights are an easy walk. Front desk staff smiled and answered all questions."

"Large skyscraper of a hotel with bus tours and many guest, yet somehow they managed to maintain a warm and efficient atmosphere. The buffet breakfast was delightful. We'll done!"

"Overall, this place was just barely OK. Only one of 8 staff we interacted with were friendly, the rest did not seem to care at all that we were there. One afternoon the restaurant staff completely ignored us for 30 minutes and I found them inside chatting and playing on their phones. The air conditioning in our room didn’t work, but when we advised the front desk they first said that was impossible then finally said they would look into it but they didn’t. And possibly because of the open fire in the restaurant, the entire hotel common area smelled of stale food, or worse. Overall this place has potential, but I would not recommend primarily because of the poor service."

"Fabulous room with a private patio overlooking the castle to one side and mountains on another. Great location! We would stay again - highly recommended!"

"The hotel is very nice. Breakfast was great and the rooms were spacious. The only issue we had was dinner was exteemely overpriced and it wasnt great."

"Room is small without a table and chair "