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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Guest reviews

4.8 out of 5 Exceptional
502 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationChurch of Santa Maria Assunta9 min walk
Popular LocationPositano Ferry Landing11 min walk
Popular LocationFornillo Beach15 min walk
AirportNaples (NAP-Naples Intl.)80 min drive

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  • Junior Suite, Balcony, Sea View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 4
    • 1 Queen Bed OR 2 Single Beds
    More detailsJunior Suite, Balcony, Sea View
  • Superior Room, Sea View, Ground Floor

    4.9/5 guest room rating

    Room amenities

    • 20 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View, Ground Floor
  • Suite, Hot Tub, Sea View

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, Hot Tub, Sea View
  • Flexible Room (Room Change)

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsFlexible Room (Room Change)
  • Suite, 2 Bedrooms, Sea View, Annex Building

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • Sea view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms, Sea View, Annex Building
  • Family Suite, 2 Bedrooms, Balcony, Sea View

    4/5 guest room rating

    Room amenities

    • 70 sq m
    • Sea view
    • Sleeps 5
    More detailsFamily Suite, 2 Bedrooms, Balcony, Sea View
  • Panoramic Suite, Sea View, Annex Building (La Sponda)

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • Sea view
    • Sleeps 2
    • 1 Queen Bed
    More detailsPanoramic Suite, Sea View, Annex Building (La Sponda)
  • Suite, 3 Bedrooms, Annex Building

    Room amenities

    • 250 sq m
    • Sea view
    • Sleeps 8
    More detailsSuite, 3 Bedrooms, Annex Building

About this area

Positano

Located in Positano, Hotel Eden Roc is in the city centre and on the waterfront. Positano Ferry Landing and Sorrento Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fornillo Beach and Amalfi Beach. Travelling with kids? Consider Villa Fiorentino, or check out an event or a game at Stadio Romeo Menti. With scuba diving, snorkelling and sailing nearby, you'll find plenty of adventures in the water.
View map
Popular Location

What's nearby

  • Church of Santa Maria Assunta - 9 min walk
  • Positano Ferry Landing - 11 min walk
  • Fornillo Beach - 15 min walk
  • Marina Longa of Tordigliano - 9 min drive
  • Faito Mountain - 38 min drive

Getting around

  • Piano di Sorrento Station - 17 min drive
  • Castellammare di Stabia Station - 54 min drive
  • AirportNaples (NAP-Naples Intl.) - 80 min drive

Restaurants

  • Adamo ed Eva — 1 min walk
  • Ristorante Bruno - 3 min walk
  • La Zagara - 7 min walk
  • Collina Positano Bakery - 7 min walk
  • Casa e Bottega - 10 min walk

About this property

Hotel Eden Roc

4-star, family-friendly hotel near Positano Ferry Landing
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 25 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Eden Roc offers 25 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Positano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 25 per day
  • Valet parking: EUR 25 per day
  • Motorhome/coach/lorry parking (subject to charges)
  • Limited parking spaces
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Shower

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who booked the Double Room (Flexible with Room Change) may be required to change rooms during their stay.

Renovations and closures

The property is closed between 30 November and 27 February.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90 per night.
Cots (infant beds) are available for EUR 35 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 130 per vehicle
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 35 per night
  • Rollaway bed fee: EUR 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Eden Roc Positano
Hotel Eden Roc
Hotel Eden Roc Positano
Roc Eden Hotel
Eden Roc Hotel
Hotel Eden Roc Hotel
Hotel Eden Roc Positano
Hotel Eden Roc Hotel Positano

Frequently asked questions

Can I cancel my reservation for free at Hotel Eden Roc and receive a full refund?
Yes, Hotel Eden Roc offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Eden Roc cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Eden Roc have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Hotel Eden Roc pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Eden Roc?
Self-parking is available for EUR 25 per day. Valet parking is available for EUR 25 per day. Limited spots are available.
What time is check-in at Hotel Eden Roc?
Check-in is from 2:00 PM to anytime.
What time is check-out at Hotel Eden Roc?
Checkout is at noon.
Does Hotel Eden Roc provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of EUR 130 per vehicle applies.
Where is Hotel Eden Roc located?
This family-friendly Positano hotel is located on the waterfront, within a 15-minute walk of Sorrento Peninsula, Positano Ferry Landing and Fornillo Beach. Piazza dei Mulini and Church of Santa Maria Assunta are also within 10 minutes.
4.8
Exceptional
5 - Excellent
414
4 - Good
73
3 - Okay
8
2 - Poor
4
1 - Terrible
3

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views, hotel staff all very helpful, enjoyed dinner in the restaurant. Nice room, minor point to be aware of, balcony had a bit of road noise if this matters to you.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, however didn’t receive my vip perks at all! Good location! Lovely rooms, highly recommend.
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and amazing from front desk to waiters and bartenders. I would definitely go back to this hotel and highly recommend it. The location was perfect. Bus stop close by and not far from beach and shops. Positano is a great location to visit sorrento, and towns of Almafi and Ravello. Loved our stay. We can’t thank you enough.
Stayed 6 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Both good and bad
Nice hotel with a great view, however, the walls and ceilings are very thin and you can hear everything from your neighbors. When booking a suite, you should expect better than that. In addition, the hotel has no gym, except saying so and stating it - so be aware of that
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, wow, wow. I was very skeptical when making the reservation because it would be my first time spending the night in Positano. Hotel Eden Roc did not disappoint. From the minute we stepped foot on property until our departure. The staff is amazing. So kind and friendly. The rooftop restaurant, service was excellent. The breakfast attendant runs the service like you are a guest at his house... so polite and thoughtful. Very engaging and he will feed you to death... trust me it’s a good thing. I loved every bit of my one night stay. The view was amazing, very very clean. My guest was truly impressed. I will go back every time. I’m in love with Hotel Eden Roc. I manage a hotel and for a hotel staff to teamwork on that level and with service of that caliber, the management team is just top notch. Excellent service! Kudos to all the staff I met and even the one ones I didn’t meet. I’m sure they were off somewhere around the property doing good and God’s work. I hardly leave reviews but this was just so amazing. I recommend to everyone.
Stayed 1 night in Feb 2020

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