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Hotel Crystal & Residence

4.0 star property
Beach hotel with private beach and restaurant

Choose dates to view prices

Photo gallery for Hotel Crystal & Residence

Private beach nearby, sun-loungers, beach umbrellas, beach towels
Lobby
Lobby
Exterior
Exterior
Hotel Crystal & Residence offers an upscale retreat with its private beach access where sun loungers await. The property features an on-site bar and restaurant for convenient dining. Guests appreciate the free self-parking and in-room WiFi while exploring nearby attractions.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Bidet
Hairdryer
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Balcony

Classic Double or Twin Room, Balcony

Classic Double or Twin Room, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Blackout curtains
Bidet
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Hairdryer
Minibar
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Hairdryer
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the area

Located in Portoferraio, Hotel Crystal & Residence is near a private beach. The Napoleonic Residences National Museum and Napoleonic Museum of Mercy are cultural highlights, and some of the area's attractions include Gelateria Zero Gradi and Elba Island Aquarium. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Portoferraio travel guideOpens in a new window
Map
Via Cairoli, 15, Portoferraio, LI, 57037

What's nearby

  • Portoferraio Port - 3 min walk - 0.3 km
  • Arcipelago Toscano National Park Visitors Centre - 11 min walk - 1.0 km
  • Capo Bianco Beach - 14 min walk - 1.3 km
  • Spiaggia della Padulella - 14 min walk - 1.3 km
  • Isola D'Elba Tennis Club - 4 min drive - 3.6 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 173 min drive

Restaurants

  • ‪Bar Royal - ‬6 min walk
  • ‪Da Michele - ‬6 min walk
  • ‪Ristorante Le Sirene - ‬3 min walk
  • ‪Ristorante Da Gianni - ‬7 min walk
  • ‪L'ombelico del mondo - ‬4 min walk

About this property

Hotel Crystal & Residence

Upscale hotel
Take advantage of dry cleaning/laundry services, a bar and a restaurant at Hotel Crystal & Residence. With a nearby private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge), bike hire and express check-out
  • Express check-in, babysitting (surcharge) and tour/ticket information
Room features
All guest rooms at Hotel Crystal & Residence have perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 to 15 for adults and EUR 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Sirene

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 10 to 15 for adults and EUR 10 to 15 for children
  • Nearby parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT049014A1LJMVXL9F

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crystal Portoferraio
Hotel Crystal Portoferraio
Hotel Crystal Residence
Crystal & Portoferraio
Hotel Crystal & Residence Hotel
Hotel Crystal & Residence Portoferraio
Hotel Crystal & Residence Hotel Portoferraio

Frequently asked questions

Is Hotel Crystal & Residence pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Crystal & Residence?

Self-parking is free at this property.

What time is check-in at Hotel Crystal & Residence?

Check-in begins at 2 PM.

What time is check-out at Hotel Crystal & Residence?

Checkout is at 11 AM.

Where is Hotel Crystal & Residence located?

Situated in Portoferraio, this beach hotel is within a 5-minute walk of Spiaggia delle Ghiaie and Portoferraio Port. Gelateria Zero Gradi and Cala dei frati are also within 10 minutes.

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Reviews

Hotel Crystal & Residence Reviews

7.4

Good

8.2

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 40 reviews
Rating 8 - Good. 18 out of 40 reviews
Rating 6 - Okay. 12 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

8/10 Good

Maeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, welcoming staff, great view of the beach
Stayed 1 night in Jul 2024

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé non loin de l’arrivée du ferry, et proche de la plage de galets. Accueil aimable et chambre confortable. Bon petit déjeuner disponible pour 10€. Mieux vaut voyager léger pour monter sa valise, en l’absence d’ascenseur.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We had a room on the top floor with a private balcony overlooking the Mediterranean. All of the rooms are only accessible from exterior stairs following the hill. The top floor room was very nice but quite a long haul with a heavy suitcase. It is not for the faint of heart.
Stayed 1 night in Oct 2023

6/10 Okay

Christine

Stayed 5 nights in Jul 2023

10/10 Excellent

ALDEN

Stayed 2 nights in May 2023

8/10 Good

ACHILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto nella normalità
Stayed 3 nights in Jun 2021

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la vicinanza alla spiaggia. Buona la posizione rispetto al centro storico e al porto.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort
Hotel comodo per il centro. Buona colazione e wifi ok
Stayed 2 nights in Apr 2019

8/10 Good

SANTIAGO

Limpio y bien ubicado

Buen hotel, limpio, frente a la playa, decoracion algo anticuada
Stayed 4 nights in Jul 2018

6/10 Okay

Nany, Madrid

Liked: Staff & service
Hotel con muy buena ubicación, muy cerca de la playa y del puerto Tiene aparcamiento privado gratuito
Stayed 5 nights in Jun 2018

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort

hotel ok

Hotel sul mare, camere confortevoli, ma un po' da risistemare. ottimo e utile il parcheggio privato gratuito. Comodissimo per il centro. Wifi OK. Disponibilità ad anticipare la colazione, buona e abbondante
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Un 4 stelle che dimostra l'eta'

Gli interni hanno bisogno di una rinfrescata, le stanze sono pulite ma i bagni sono veramente da rifare presentano lavandini con crepe, personale disponibile.

8/10 Good

Ola Eklöf Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hjälpsam personal... Ok frukost. Nära färjan samt ett en liten strand.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Vreemde douche

Het hotel lag gunstig ten opzichte van het centrum en dicht bij de ferry. Er was op 50 meter afstand een afgesloten privé parkeerterrein zonder extra kosten. Tijdens ons verblijf viel de wifi op de kamers op zaterdagavond uit en deze zou pas maandag gerepareerd worden, in de lobby was hij wel beschikbaar. De badkamer was klein en er was een soort vouwdouche, wanneer er een douchecabine op die plaats zou zijn, zou je geen gebruik kunnen maken van het toilet. Wellicht was het handiger geweest als er een douchegordijn geweest zou zijn, omdat de "vouwdouche" niet echt stabiel was.
Stayed 3 nights in Sep 2017

10/10 Excellent

Ina Hopland

Liked: Cleanliness, staff & service, room comfort

Slitt, men bra!!

Litt gammelt hotell, men utrolig bra service! Vi hadde en stor leilighet med balkong. Sengen har nok sett sine bedre dager, men ellers helt Ok standard. Inkludert i prisen var både solsenger på stranda og gratis guidet tur med kajakk og snorkling! Gledelig overraskelse :) Bra plassering nær stranda, og kort vei til gamlebyen. Kommer gjerne tilbake.
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Bra men inte bäst!

Ett bra och trevligt hotell nära strand, centrum och hamnområde. Sakar pool och bar med allmän uteplats, vilket drar ner helhetsintrycket enligt oss. I övrigt bra personal, rent och helt ok frukost.
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel gradevole camera molto piccola e spartana. Personale nel complesso disponibile.
Stayed 3 nights in Jun 2017

10/10 Excellent

André

Liked: Cleanliness, staff & service, room comfort

Hôtel grandement conseillé

Nous avons été très bien accueillis dans cet hôtel, la directrice parle bien français ce qui est assez rare en Italie et tout le personnel est très aimable.Portoferraio est une petite ville très jolie, la promenade sur le port est magnifique et bien sûr les passionnés d'histoire napoléonienne seront servis avec la visite des deux maisons où a vécu l'empereur. Attention service des bus de ville déplorable!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Citynähe, Parkplatz, man kann alles gut erreichen,

Frühstück war gut und sehr ausreichend. Zimmerservice und Rezeption war gut. Verständigung auf Englisch war sehr gut. Alle Wünsche wurden, wenn machbar, erfüllt.

6/10 Okay

Luigi

Disliked: Property conditions & facilities, room comfort

Hotel così e così

La struttura potrebbe fornire un servizio migliore se migliorasse i bagni dove è quasi impossibile farsi una doccia