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"Nice property, modern "

"This hotel says it has a 24hr desk in the info. We arrived at 10pm and there was nobody there. Nobody answered the buzzer or the phone. When we contacted hotels.com they said they could not reach the hotel and could not confirm that we didn't stay there, so they refused to give us a refund... even though we booked another hotel the same night from hotels.com. I was expecting a sincere apology but instead have to go through the trouble of disputing this with my credit card. Crazy."

"We love it here! "

"Beautiful spa tub, friendly and attentive staff and welcoming accommodations. Gourmet breakfast and reception. Will definitely return. "

"Accueil très "stressant", la première personne était totalement débordée à l'arrivée de 4 personnes, légèrement antipathique. Les autres personnes de l'accueil les jours suivants étaient parfaites et SOURIANTES. Le personnel du restaurant très accueillant. C'était le début de saison ça se ressentait dans les travaux autour de la chambre. Belle piscine. "

"Our stay was nothing short of magical. The palazzo itself is a stunning blend of historic charm and modern luxury, offering an atmosphere of elegance and comfort at every turn. What made it truly special, though, was the incredible family that owns and runs the hotel. Their warmth, hospitality, and attention to detail made us feel like we were part of their own family. From personalized recommendations to unforgettable meals, they went above and beyond to ensure our stay was perfect. "

"Location caratteristica e tranquilla nel centro storico di Matino.Personale gentile e disponibile. Stanza quadrupla purtroppo senza finestra utilizzabile appieno ed un po' umida. Nel complesso buona esperienza. Molto bella la terrazza ristorante."