Private beach, white sand, sun-loungers, beach towels
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Reviews of Coco Beach Resort

4 out of 5
Coco Beach Resort
Paradise Cove, Pango, Port Vila, Efate

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 146 reviews" "
Rating 8 - Good. 50 out of 146 reviews" "
Rating 6 - Okay. 14 out of 146 reviews" "
Rating 4 - Poor. 8 out of 146 reviews" "
Rating 2 - Terrible. 4 out of 146 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Belinda Joy

Travelled with family, Travelled with group
Liked: Cleanliness
The resort is small and quiet. The bares are very nice inside. They do get very hot, especially if you are not staying in one of the four beachfront ones that have aircon like we did. Even with aircon it is difficult to keep the room cool as large parts of the building are screened off with mesh. The food at the resort is very expensive. The lunchtime chicken wrap served with a small portion of chips was Au$30. All meals were around the same price. The food was not of the quality expected for such a high price. Breakfast was free. There were a few nights where the chef didn't turn up and we went to restaurants on the other side of the peninsula. I highly recommended Three Pigs and Cafe Villa. Both restaurants served excellent quality food. The road to both is very bumpy - something to note if you have back problems. The staff are very friendly and go out of their way to help you, especially 'H', the manager. Oddly, room cleaning each day took upwards of two hours. Very clean but inconvenient if you need to get back into your room. If you want to go into Port Vila, the quickest way is by water taxi which is a 15min ride and costs V2000 per person - AU$25 per person. You can also get a bus V300 each, or a taxi V2000 each. A word of warning, everything for tourists in Vanuatu is marked up. Don't go there if you are after a cheap holiday. That said, Coco Beach is somewhere to switch off, relax, read and swim. The resort is beautiful, quiet and exactly what we wanted.
Stayed 7 nights in Feb 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2024
Response from H on 13 Feb 2024
Dear Liz,Thank you for your review rating. It was an absolute pleasure getting to know you. We look forward to your return.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and restaurant are excellent. The location is a bit out of the way, but we never struggled to get to any activities from there. We did have a crab sneak in sometime during one of the nights, but that comes with beachfront view i suppose! The snorkelling was fantastic, and we didnt feel the need to go elsewhere and pay since the numbers and variety of stuff to see with the provided gear was so good. Shoutout to Gina who was incredibly helpful and made our stay an absolute delight
Stayed 6 nights in Nov 2023
Response from Hiram on 18 Nov 2023
Dear Ryan,Thank you so much for taking the time to share your experience with us on Expedia! We're thrilled to hear that you found our staff and restaurant to be excellent. Our team takes great pride in providing exceptional service, and it's wonderful to know that Gina made your stay an absolute delight.We appreciate your understanding about the location, and we're delighted that it didn't hinder your ability to enjoy the various activities in the area. We do understand that the occasional crab may find its way into the beachfront view rooms, and we appreciate your good-natured perspective on this aspect of the coastal environment.It's fantastic to hear that you had a great time snorkeling and that our provided gear exceeded your expectations. We strive to offer a memorable experience right at our doorstep, and we're pleased to learn that you didn't feel the need to explore elsewhere.Once again, thank you for choosing to stay with us and for your kind words. We hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

ADEL, BOCA RATON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful relaxing place to stay
Stayed 3 nights in Nov 2023
Response from Hiram on 15 Nov 2023
Dear Adel, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our place to be a wonderful and relaxing place to stay. Our team works hard to create a welcoming and comfortable environment for our guests, and it's truly rewarding to know that we were able to provide you with a positive experience.

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and friendly. Very accommodating. I would have liked to have seen some night gaming room setup as there was down days due to cyclone. Especially as there is no TV. Maybe even a rotation of dinner menu options, especially if your stay is longer than 3 days. But beautiful views and amazing waters and reef to snorkel. If you enjoy the sun and water, it's perfect.
Stayed 6 nights in Oct 2023
Response from Hiram on 15 Nov 2023
Dear George,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be amazing, friendly, and accommodating. It's always rewarding to know when we've succeeded in making our guests' experiences memorable.We appreciate your thoughtful suggestions regarding the addition of a night gaming room setup and a rotation of dinner menu options. Your insights are valuable, and we'll certainly take them into consideration as we aim to enhance the overall guest experience. We understand that unexpected situations, such as the cyclone, can impact the availability of outdoor activities, and we'll explore ways to provide more indoor entertainment options for our guests during such times.Thank you again for staying with us at Coco Beach Resort & Restaurant.

10/10 Excellent

Kylie Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute of our stay at Coco Beach resort. The staff were just beautiful, and we felt very looked after and thoroughly spoilt. The location is just amazing. We loved the snorkeling from the beach each day with an abundance of fish and coral. The pool was sparkling clean. The breakfast was a great way to start the day right at the water's edge and the sunsets at the end of the day were stunning. At night you could hear the waves rolling in.Definitely coming back.
Stayed 6 nights in Sep 2023
Response from Hiram on 15 Nov 2023
Dear Kylie,Thank you so much for taking the time to share your delightful experience at Coco Beach Resort! We are thrilled to hear that you loved every minute of your stay and that our staff made you feel beautifully looked after and thoroughly spoiled.It warms our hearts to know that you enjoyed the amazing location, the abundance of marine life while snorkelling, and the sparkling clean pool. It sounds like you made the most of each day, starting with a great breakfast at the water's edge and ending with stunning sunsets.Thank you again for staying at Coco Beach Resort and Restaurant. We look forward to your return.

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is great, too expensive for the room and service, meals most days were missing something due to ingredients not available. Hope its improved with the new manager
Stayed 6 nights in Aug 2023

8/10 Good

John

Stayed 8 nights in Aug 2023

6/10 Okay

Dani

Travelled with family
Disliked: Staff & service
Absolutely guttered about our stay here booked what we thought was a family room ,due to delayed flights arrived late at night , tough for the Van driver to find. When we arrived to check in my partners son isn't allowed to stay with us despite there being a single bed in the room , Lucky there is family he could stay with but was so late and far out not much else we could do . The Hotel is only kids 12 (he was 11) and over though I missed it in the small print when booking just saw the family looking room . We were really stuck trying to find somewhere else in the morning we discussed paying for the night we stayed or two and refunding the rest but they said I had to go through expedia for this process ,in took a few hours on iffy internet , expedia were unable to get a clear answer straight away but would get back to us.Had to urgently pick up son and find elsewhere as we couldnt spend our holiday sitting around and needed to confirm a roof over our heads.We located MG Cocomo in town who were lovely.After 2 days we heard from coco beach offering us two nights at one of their other resorts Topicana but we had already settled in unpacked and now paid for our second lot of accommodation We guttered they couldn't have offered that sooner because packing up and tavelling again in the heat only to loss money again, just wasn't a solution , it was exhausting and were on holiday. Expedia got back to say the refund was declined inhuman, gutting.we had to restrict the rest of trip.
Stayed 4 nights in Aug 2023

4/10 Poor

Bernadette

Travelled with partner
Liked: Staff & service
Staff were awesome. Beautiful people. We had to ask for sheets to be changed on our first night as they were dirty. Menu very limited and overpriced for what it was. Ended up eating elsewhere for most of our stay. Certainly didnt deserve the 4 star rating
Stayed 10 nights in Aug 2023
Response from H on 4 Sept 2023
Dear Bernadette,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our staff; they work hard to ensure our guests have a memorable experience.We are truly sorry to hear about the issue with the cleanliness of your sheets on the first night. This is not the level of service we strive to provide, and we understand how this could have negatively impacted your stay. We have addressed this matter with our housekeeping team to ensure such incidents do not happen in the future.Regarding your comments about our menu, we apologize that it did not meet your expectations. We understand that our menu may not appeal to everyone, and we appreciate your feedback. As for our prices, they are set after much consideration are fair market value and are considered competitive. We continuously review and update our offerings to provide a variety of choices to our guests, and your input will be taken into consideration.We value your feedback and hope that you might consider giving us another chance to provide you with an improved experience in the future. Your satisfaction is important to us, and we will work hard to ensure that your next stay is more enjoyable and deserving of a 4-star rating. Thank you for bringing these concerns to our attention.

8/10 Good

Nola

Travelled with family
Liked: Staff & service
Coco Beach Resort is a little bit of paradise with its clean beach, clear water, spectacular sunsets and lovely staff. The downside was cleaniness of our accommodation. The day beds bedding was dirty and torn, the fridge was disgusting and obviously hadnt been cleaned for awhile and unfortunately the food was very average with a limited menu. The owners need to spend some money on the property with some upgrades and staff training.
Stayed 6 nights in Jul 2023

10/10 Excellent

Elizabeth, Sutherland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco beach resort is the perfect place for some r&r. The staff are so friendly and make a real effort to make you feel safe and comfortable, which coming from a solo traveler, means a lot. The accommodation has everything you need and the staff are more than happy to organise anything else that you want to do. Would definitely recommend to family and friends. I wish I had stayed longer!
Stayed 3 nights in Jul 2023

4/10 Poor

Kayla

Stayed 5 nights in Jul 2023

10/10 Excellent

Gurjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice peaceful place. Staff did excellent job. Only set back was no fruits due to cyclones . And more different types of meals are added to the menu.
Stayed 5 nights in Jul 2023

10/10 Excellent

Zaher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and management are very friendly and helpful, sunset, peaceful, beautiful warm water
Stayed 5 nights in Jun 2023
Response from Robert on 4 July 2023
Hi Zaher,We are glad that you enjoyed your stay with us and are grateful for your kind review. It was a pleasure looking after you and your wife during your stay.

10/10 Excellent

hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Coco beach resort is a beautiful resort on stunning beachfront. Snorkelling gear, paddleboarding, kayaking all available to do free of charge. The location is quiet and safe and ideal for adults. Transfers to other destinations or sightseeing were easily arranged by the resort. Truely the staff were amazying from management to each of the reception women and friendly housekeeping. I would highly reccomend staying at coco beach resort.
Stayed 7 nights in Jun 2023
Response from Robert on 29 June 2023
Dear Hayley,We're thrilled to receive your 5-star review! We're glad you enjoyed our complimentary activities, tranquil location, and the dedicated services of our staff. Your high recommendation is the best compliment. We look forward to your next stay at Coco Beach Resort.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Coco Beach Resort is a perfect setting, albeit a little isolated. Really quiet and only the sound of the ocean to send you to sleep. Gina and Vanessa were very helpful and a delight to deal with. Nothing was too much trouble and always with a smile on their faces. Easy to organise transport - water taxi, bus or taxi to take you anywhere and reasonably priced
Stayed 8 nights in May 2023
Response from Robert on 29 June 2023
Dear Jennifer,Thank you for your positive feedback! We're delighted to hear that you enjoyed our serene setting and the service from our staff. We appreciate your comments and look forward to welcoming you back soon

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night thinking it would be beautiful. BOY WERE WE WRONG It was ABSOLUTELY disgusting Cockroaches Ants Smelly The restaurant was horrendous Horrible food No options for dairy free or vegetarian I ordered ‘locally caught fresh fish’ on the menu. The fish filet came out completely rock solid, no taste, no freshness to it what so ever and we paid $36 dollars for this. The restaurant was over priced, the resort is over priced. Not to mention the absolute hike to get to the place. 2.2km of dirt 4x4 drive, not suitable for a normal hire car what so ever. I accidentally got one digit wrong on my CC details at the end of stay and the owner was WAITING at the airport for us since us checking out. (that’s what he said while my partner was in the bathroom - leant over him while using the men’s bathroom and said that!!!) he was demanding money from us or he would get the police! He was yelling at my partner in the middle of the airport and my partner had no idea what to do so he went and gave him 7000V for no reason! I do not recommend ANYONE to stay here it was disgusting
Stayed 1 night in May 2023
Response from Robert on 19 May 2023
Dear Expedia Community,We feel compelled to respond to this review to present a balanced perspective on the unfortunate circumstances surrounding the guest's stay at our resort. This guest, regrettably, chose to engage in activities that conflict with the values of respect, trust, and fairness we strive to promote.The incidents in question involved the refusal to honor payment obligations for their consumed meals by not providing cash payment or credit card details at checkout, and the theft of beach towels from the room. Moreover, attempts to circumvent their payment obligations were characterized by an intimidating demeanor towards our diligent and courteous staff, an unfortunate exploitation of the peaceful and non-confrontational spirit of Vanuatu culture.Our resort manager, quite by coincidence, encountered them at the airport post-departure. This chance meeting offered an opportunity to address these unsettled issues, at which point the guests attributed their theft of the beach towels to a 'misunderstanding' and refusal of food bill payment to a dissatisfaction with the quality of the meal. However, we uphold the principles of restaurant etiquette, which propose that any dissatisfaction with a meal should prompt a return of the unfinished meal to the kitchen for a refund or replacement, rather than outright refusal of payment post-consumption.Regrettably, it took the threat of involving local law enforcement at the airport for the guests to rectify their previous choices and settle their pending dues.We are deeply saddened that this sequence of events has led to a retaliatory review on this platform. While we always welcome feedback from our guests, we must stress that this appears to be a disheartening attempt to tarnish our reputation following their unsuccessful attempt to infringe on our policies.This review, we believe, is detrimental to the integrity of this platform and its community of discerning travellers, and we will thus be bringing it to Expedia's attention as a potential case of ill-intentioned defamation.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2023
Response from Robert on 14 May 2023
Thank you for your kind review. I was a pleasure looking after you during your stay.

8/10 Good

Desley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, gorgeous beach and Gina was the best - nothing was too much trouble with a giant smile!
Stayed 7 nights in Apr 2023
Response from Robert on 8 May 2023
Thank you for your kind review. We enjoyed taking care of you during your stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Beautiful, peaceful and quite
Stayed 5 nights in Apr 2023
Response from Robert on 2 May 2023
Thank you for your kind review. We are very glad you enjoyed your stay with us and we look forward to taking care of you again during your next visit to Vanuatu.

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent swimming, excellent snorkeling! Absolutely amazing, attentive and very helpful manager Robert.
Stayed 7 nights in Apr 2023
Response from Robert on 2 May 2023
Thank you for your kind review. We are very glad you enjoyed your stay with us and we look forward to taking care of you again during your next visit to Vanuatu.

10/10 Excellent

Julie A

Stayed 4 nights in Jan 2023
Response from Robert on 24 Apr 2023
Thank you for your kind review and we are glad you enjoyed your stay.

8/10 Good

Brianna

Stayed 2 nights in Mar 2023
Response from Robert on 24 Apr 2023
Thank you for your kind review and we are glad you enjoyed your stay.

10/10 Excellent

Tevatea

Stayed 2 nights in Mar 2023
Response from Robert on 24 Apr 2023
Thank you for your kind review and we are glad you enjoyed your stay.

10/10 Excellent

Renee Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing 19 days at Coco Beach in a beach front fure.
Stayed 11 nights in Jan 2023

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful location on the water in a quiet part of Port Vila -- just 20 minutes outside of town. There is a gorgeous bar/restaurant out on a pier with stunning views. The property overall was nicely laid out when it was built but needs some post-pandemic renovation. The manager is lovely and very attentive.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our sheets were not changed for the whole week. We had to ask for clean bath towels and our beach towels were changed once. When we arrived the swimming pool was GREEN - after some days of staff pouring chlorine in I did see one person using it, but I sure was not going to. Also, the photos on your site must have been taken 30 years ago. For AUD$6,554.77 for flights from Brisbane and seven nights accommodation with breakfast, I feel absolutely RIPPED OFF by you Expedia. Has anyone from your organisation ever visited this property?
Stayed 7 nights in Dec 2019

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful private and secluded. Will return
The property is small..around 15 bungalows. Beach frontage with hammocks. Nice home cooked style food restaurant onsite. About 30mins drive from town. Hist and stsff are wonderful! Beds comfy. Room well equipped. Good shower hot snd cold with pressure (which is rare here!) Beach is nice and reef is good for snorkelling. Bring insect repellent.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet spot, 15 mins from the centre of town. Direct access onto a protected reef so plenty of beautiful corals and fish. The out of town location means special transfers are required but these are simple to arrange and pretty cheap. Remember Vanuatu is a developing country so don’t expect power showers etc, just peaceful tranquility!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a quiet break with beautiful snorkeling , lovely food and accommodation, great views this is the place for you.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The manager welcomed me and I felt comfortable and safe immediately (single traveller). All staff help the guests with anything they need. I got the beach front fare, and it was worth it. The bed was really comfortable and I just had to walk a few metres to the most spectacular snorkelling with endless varieties of fish. The room took advantage of the breeze. In short, this was the perfect place to relax. I wish I had stayed 10 days instead of 5.
Stayed 5 nights in Aug 2019

10/10 Excellent

MonaMia, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are after a peaceful holiday in a wonderful small resort, this is for you. Best snorkeling right off the beach, great food at decent prices (compared to other places in Port Vila) and such wonderful staff. Stuart and his team are doing a marvelous job. Our Garden Bure was clean and spacious and lovely decorated. All round perfect for us.
Stayed 1 night in Jul 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Relax at Coco Beach
Positives Beautiful location. Good sized room. Friendly staff. Nice beach. Peaceful and secluded. Small with not too many people. Restaurant meals were good. Lovely garden. Loved the Beachfront bungalow. Towels good and room made up daily. Negatives In need of TLC. The pool wasn’t cleaned the whole time we were there, (three nights) and is in need of an upgrade. This would have been disappointing if we wanted to use it. Even so it wasn’t a good look. The reception area is no longer at the entrance probablyfor convenience and economic use of staff. The foyer as you arrive is therefore abandoned and not looking good with vines growing over it. We arrived mid evening and there was no one to greet us. After a call to the manager the security guard found us. There is very little lighting leading to the front of the resort, the lights are there but not working. It costs $5 AUD per person to get into town in a local bus/van or $13 each by water taxi each way. This can add up. The bed canopy was dirty. The tap fittings were loose. Restaurant and cafe meals and drinks in Vanuatu are equivalent or dearer than Australia, not just at the resort restaurant. Overall this is a relaxing place to stay away from the town. Beautiful sunsets.
Stayed 3 nights in Jul 2019

10/10 Excellent

LoveTheSea, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Beautiful bungalows, lots of attention to detail. The location is awesome, a little out of town. The staff couldn’t have been more accommodating, we felt like part of the family. Everyone is so friendly and couldn’t do enough for us. If you like swimming and snorkeling, brilliant sunsets, and a peaceful place, Coco Beach is the place for you. We’ll be back later this year for a longer stay. Thank you all. We can’t wait to come back
Stayed 1 night in Jun 2019

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem of a Place...
What a hidden gem.. Stayed 4 nights and it was super.. Stuart the manager was extremely accommodating and nothing was a problem. All staff members always smiling and Celine in particular went out of her way to address my hot water issues If you come to Vanuatu, stay here, you won't be disappointed, there are bikes,kayaks, SUP, all to use, plus snorkeling.Thanks for having me.. and all the best for a great tourist season coming up
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, always helpful and smiling. Resort right on the beach with beautiful snorkeling out the front. Short bus ride into town
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation, clean room, friendly staff and a very very very beautiful beach front.
Stayed 3 nights in Jan 2019

10/10 Excellent

Cathy, Perth, West Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location out of town but not too far. Amazing scenery. Fantastic, friendly and very helpful staff. On humid nights the ceiling fans didn’t cool the rooms enough but most nights were fine. Bed was a bit uncomfortable and wifi didn’t reach our room but was excellent in the restaurant.
Stayed 8 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Okay
The staff here were so lovely and friendly! But the location was a bit frustrating to get to/ from. Bus rides cost 300 Vatu pp and water taxi cost 1000 Vatu pp each way. The sheets & mosquito net above the bed had stains on them but otherwise the resort was clean. Unfortunately we only got hot water one of the four days we stayed there. House keeping left the rooms nice. Some parts of the resort were quite run down and old, Almost like the owner hasn’t spent any money fixing things recently. The fare by the pool was broken and almost unused (when we asked Stuart about it he said some of the damage happened a few days ago). There’s a slightly wild and unkept beauty to the resort. There wasn’t any signs or information booklets about the hotel, wifi, transport, meals or checkout times which was a little unusual, but okay as Stuart was super helpful & very easy to talk to with great advice about everything including where to go eat. It would be harder for shy people or people who don’t speak English. I ate toast & fruit for breakfast everyday after I had some horrible scrambelled eggs early on, talking to some other guests they said they enjoyed the food there though. Overall we enjoyed our stay but probably would recommend breakas (we spent 3 nights there first) if you can afford it. Coco beach has a better ocean access to swim/ snorkel/ kayak though and free use of equipment which was cool- breakas has just a lot of coral and no swimable ocean)
Stayed 4 nights in Oct 2018

8/10 Good

Janine

Liked: Cleanliness, staff & service, room comfort
Relaxing Paradise
Lovely spot out of town but staff will organise bus for you for 300 vatu each. Great snorkelling and kayaking right out front in beautiful clear water. Pool area is run down and needs work but we didn't want to spend time here anyway. Fares are lovley but don't come here if you want 5 star and finally all the staff are so nice we'll be back for sure.
Stayed 5 nights in Oct 2018

2/10 Terrible

Dennis&Carol, Queensland Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
SCAM! Oct 2018 Coco Beach Resort is not like website, photos were taken when resort was new. Pics & good reviews led us to book here. We dont believe the positive reviews are by people who have paid to stay here. They 'lost' our beachside bungalow booking, we got a run down, moldy, filthy, unhygienic room. Broken screens let mosquitoes pour into our room resulting in 50+ bites. Booked for 6 nights, left after 2, disgusted with the state of what was advertised as a 4 star resort. Amenities as stated, did not exist. White sandy beach = lumps of concrete & coral underfoot. NO sunlounges, umbrellas, hammock, bicycles. Bar & restaurant area near pool was covered in leaf debris, water damaged, clearly unused & pool filter not in operation. Cyclone damaged? then why leave your 4* pics on the website when you cannot supply? Dining was disappointing with only 4-5 choices on the menu, no white table cloths/napkins as advertised, chipped crockery, cracked glassware, a small paper serviette & incredibly overpriced for basic food and small servings. Room 5 was nothing like pics. A dirty room, stained bedding, shower had cracked tiles, mold & broken fittings. Electrical cables hung over bathroom wall. Stuart the GM seemed apologetic, but similar reviews over 3 years suggest his apology was a rehearsed speech. Attempts at refund thru Expedia = denied by owners who own 3 resorts all currently FOR SALE. Offered us another stay here. Why would we? Our fight for a refund WILL continue!
Stayed 6 nights in Oct 2018

10/10 Excellent

Martina, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
I love the place, the beach is in front of the room. Restaurant has view to the ocean. This resort is really amazing and peaceful
Stayed 4 nights in Sep 2018

10/10 Excellent

di, Nelson, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful swimming and snorkeling
quiet, garden setting right on the beach. good little restaurant and bar on the waterfront. very good service from friendly, caring staff. water taxi to the Port Vila waterfront which has been wonderfully renovated since Cyclone Pam, (cafes, gardens, walkways, superyachts.)
Stayed 11 nights in Aug 2018

6/10 Okay

Jack, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could be a good little place but, needs work doing
We enjoyed our stay and the local staff were very nice and helpful. The setting for the resort is excellent but the owners need to spend some money on it, before it falls into disrepair. They have a nice beach front with an almost natural swimming pool out over the coral, that you can snorkel over the top of (its not great but ok for a try out). The restaurant is ok for breakfast, but dinners are ok if you are hungry and cant find anywhere else. For Australians you will find dinners expensive but that applies to the whole of Vanuatu. Also the service is not good (it was good at Coco Beach though) in general, we got starters with mains at a few places and in one instance the bill was a complete mess. Beautiful country and people are very friendly the infrastructure is a mess though.
Stayed 8 nights in Aug 2018

8/10 Good

Regan, Takapuna New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CoCo beach, fantastic location
Beautiful place to stay that is sheltered from the trade winds, snorkelling is excellent and the accommodation and food offers a better than average standard. Rooms are cleaned daily and offer all you need if you are not into marble floors and bathrooms. The staff are fantastic, we had two occasions that were out side the normal of what a hotel would expect from a guest, both cases the staff at CoCo Beach stepped up and went more than the extra mile to avoid us having a disaster on holiday.
Stayed 7 nights in Aug 2018

10/10 Excellent

charlie, wollongong, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort & even more beautiful location
We arrived in the evening on a late flight from Sydney. We were met from our taxi by hotel staffed who quickly helped with the payment of the taxi (taxi didnt want to give us change). The room is perfect, basic but pretty. We woke up in the morning to a tropical paradise. We had one of the villas furthest from beach (around 30seconds walk!) The restaurant on the water is beautiful, food amazing, staff friendly and helpful! Free use of snorkels and the snorkelling is amazing! Such a great trip. The resort is so quiet and picturesque! Would highly recommend. My only comment would be that the bed linen could do with updating as we had a large tear in ours, but stilk clean and comfy!
Stayed 4 nights in Aug 2018