Port Moresby Hotels

sets the bar for friendly and responsive service, amenities, inviting ambiance; enhanced by a unique and harmonious blending of nature outdoors, architecture, and outstanding design touches of interior spaces; reportedly from the same folks who design the uber chic Aman Resorts worldwide, and enhanced by quality art from PNG.

I got to enjoy this hotel twice. Great little restaurant buffet, nice pool, friendly staff and a great shuttle service that helps you out all the time.

THE WIFI DID NOT WORK, SO TWICE THE MANAGER CAME TO OUR ROOM TO TRY TO HELP. LATER TOOK US TO ANOTHER TO GET US ONLINE. HOTEL HAS A VAN SERVICE, AND DRIVER RICHARD WENT WAY OUT OF HIS WAY TO GET US AROUND. ONCE STAYING 2 HOURS LATE TO DO SO!

I have stayed at the Holiday Inn (next door) several times over recent years (which is a little tired and needs a renovation) so decided to try the relatively new Holiday Inn Express - the budget version of the Holiday Inn. Express has everything you need and more than what you'd expect from a budget hotel, and offers excellent value with breakfast, wifi, bottled water, and airport pick up included. Very comfortable bed, decent sized, quiet, air-conditioned room despite my room overlooking the main road. Some of the unexpected extras - pillow menu (soft/firm), disposable slippers, access to self-service laundry facilities (although there is access to a full-service laundry service), and in-room iron/ironing board. And the service at Express is excellent - friendly, helpful. As it is a budget, the breakfast buffet has a limited menu compared with the Holiday Inn across the way but it has a decent variety of hot and cold items and you can also pack things into a bag if you're on the go which is good if you have an early start. Overall I think it offers great value. For variety, I recommend having lunch/dinner over at the Kopi Haus, in the main Holiday Inn which offers a wider menu and you can charge it back to your room.

Hotel is overpriced when compared to other countries. However, it is among the cheapest in the city. Hotel staff needs to be trained. While the habit of chewing betel nut might be a cultural tradition, receiving the guests with "red" teeth is unpleasant. Twice I had problems with the hotel since they wanted to give me rooms in a cheaper category than the one I paid on Expedia. At the end, they were blaming Expedia for their mistake. In talking to front desk staff they were rude most of the time. Staff definitely needs improvement. Breakfast is not included, and it is expensive.

The hotle is getting a little tired, but the staff are great and the facilities and amenities are good.